Thu 7/9
-
Fri 7/10
2 guests, 1 room
Deals from
$125
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
$125
Standard room, 1 queen bed
$144
Double room, bed type unknown
$213
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families.

Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site.

The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.

Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks.

Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers.

With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.

8.2
Very good
2199 reviews

Latest deals for Occidental at Xcaret Destination

Thu 7/9
-
Fri 7/10
Deluxe room, bed type unknown
$125
nightly with fees
Luxury room, 1 twin bed
$310
nightly with fees
Standard room, 1 queen bed
$144
nightly with fees
Deluxe room, bed type unknown
$172
nightly with fees
Standard room, 1 queen bed
$144
nightly with fees
Deluxe room, bed type unknown
$172
nightly with fees
Deluxe room, bed type unknown
$172
nightly with fees
Deluxe room, bed type unknown
$178
nightly with fees
Luxury room, bed type unknown
$450
nightly with fees
Deluxe room, bed type unknown
$184
nightly with fees
Double room, bed type unknown
$213
nightly with fees
Standard room, bed type unknown
$225
nightly with fees
Standard room, bed type unknown
$186
nightly with fees
Deluxe room, bed type unknown
$261
nightly with fees
Deluxe room, bed type unknown
$194
nightly with fees
Standard room, bed type unknown
$437
nightly with fees
Deluxe room, bed type unknown
$209
nightly with fees
Luxury room, bed type unknown
$477
nightly with fees
Deluxe room, bed type unknown
$210
nightly with fees
Deluxe room, bed type unknown
$212
nightly with fees
Standard room, bed type unknown
$255
nightly with fees
Deluxe room, bed type unknown
$243
nightly with fees
Deluxe room, bed type unknown
$250
nightly with fees
Luxury room, bed type unknown
$513
nightly with fees
Deluxe room, bed type unknown
$253
nightly with fees
Deluxe room, bed type unknown
$296
nightly with fees
Deluxe room, bed type unknown
$310
nightly with fees
Deluxe room, bed type unknown
$323
nightly with fees
Deluxe room, bed type unknown
$345
nightly with fees
Deluxe room, bed type unknown
$401
nightly with fees
Deluxe room, bed type unknown
$478
nightly with fees
Standard room, bed type unknown
$629
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Occidental at Xcaret Destination

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Darts
  • Scuba diving
  • Archery
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Shopping
  • Swimming

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Lockers
  • Storage available
  • Slippers
  • Telephone
  • Tile/marble floor

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area

Fitness

  • Fitness center
  • Tennis

Workspace

  • Desk

Reviews of Occidental at Xcaret Destination

8.2
Very good
2199 verified ratings
Wonderful
1131
Very good
342
Good
248
Okay
143
Fair
139
Mediocre
64
Poor
132

Summary of reviews

Guests say
Guests appreciated the hotel's location, beautiful property, and some positive experiences with staff and amenities. However, many reviews mention inconsistent or poor service, especially related to staff attitude, check-in process, and differentiated treatment based on booking method or nationality. Cleanliness and food quality received mixed feedback, with some guests noting issues in rooms and buffet options. Overall, the hotel offers a pleasant environment and good facilities, but service and food could be improved.
AI-Generated from customer reviews
Location8 out of 10
Cleanliness4 out of 10
Breakfast3 out of 10
Service1.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

10
Wonderful
Sean, Nov 2025
We had a great stay, the food was excellent, the facilities were great. This was our 5th time here and it was just a so good or better than the last time.
6.0
Okay
Richard, Feb 2023
Rooms are ok but bathroom doors no privacy and super noisy. Had a junior suite and the couch was absolutely terrible! All inclusive - food aspect probably worst I have had, ended up getting sick twice.
6.0
Okay
ervin, Feb 2022
Nice scenery very good beach. Horrible food. Probably the worst food I’ve had in a resort. We had to go out in town to eat good flavor food.
10
Wonderful
Jennifer, Feb 2020
Pros (+) Loved everything.
Cons (-) Everything was great!!
9.7
Wonderful
luis j, Dec 2019
Pros (+) The breakfast and food was excelent. The location was amazing. Definitely, I'll be back!
Cons (-) All was perfect
10
Wonderful
Rodrigo, Jan 2018
Pros (+) Facillities, food, location, cleanliness.
Cons (-) Dont expect to have a big beach area. The internet isn't good at all and they charge for it. The juice in the restaurants isn´t natural and the taste could be better.
6.2
Okay
Abia, Aug 2017
Pros (+) The location was pretty
Cons (-) Reminding staff to clean our room.

Location

Carretera Federal 307, KM 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.4 mi
  • Xcaret Archaeological Site0.4 mi
  • Xcaret Spa0.5 mi
  • Terminal marítima Punta Venado1.2 mi
  • Underwater Technical World2.2 mi
  • Playacar Golf Club2.6 mi
  • The Reef Marina2.7 mi
  • Aviario Xaman Ha3.3 mi
  • Terminal Marítima de Playa del Carmen3.6 mi
  • Albertos SCUBA3.8 mi
  • Parque 28 de julio4 mi
  • La Fe4.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-000041/2025

Essential information about Occidental at Xcaret Destination

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
June
$241
$240
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 31% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Occidental at Xcaret Destination

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Occidental at Xcaret Destination

  • If you’re after a cheap room at Occidental at Xcaret Destination, then you should consider staying during the low season. The cheapest deals can generally be found in February and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Occidental at Xcaret Destination, plan to stay on a Thursday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at Occidental at Xcaret Destination was booked for on KAYAK in the last 2 weeks was $217, while the most expensive was $553.
  • How long should you stay at Occidental at Xcaret Destination? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Occidental at Xcaret Destination

  • Why should I book my stay at Occidental at Xcaret Destination?

    Ideally located right next to the Xcaret Eco-Archeological Park, Occidental at Xcaret Destination features plenty of Mayan ruins and natural river formations, ensuring a unique landscape and cultural experience for your holiday. It also offers a large range of services, such as currency exchange and medical services. And for those planning to visit the park, an Unlimited Xcaret Package is available for purchase, which includes unlimited access to the park, tequila and fruits on arrival in your room, and a discount on the Special Mayan Massage "WAYAK".

  • How can I get to Occidental at Xcaret Destination from Cancun International Airport?

    The easiest way to transfer to the hotel from Cancun International Airport is by catching a taxi from outside the terminal at the Arrivals level. The taxi fare will cost around 1,400 MXN (about 75 USD) and you can even pay for the fare using a credit card if you do not have cash on you. If you decide to rent a car for the duration of your stay, you will find most of the international car rental agencies such as Avis, Hertz and National located at the airport. Finally, the hotel is able to provide transfer from the airport for a fee which depends on the number of passengers.

  • Are there any services for couples that are staying at Occidental at Xcaret Destination?

    If you are celebrating a special occasion, look into booking a romantic dinner for two in one of the hotel’s restaurants, and you can make it even more memorable by asking for a romantic dinner at the beach. The spa at Occidental at Xcaret Destination also offers Couples Massages, which you can choose to have indoor in the spa, or for a more exclusive setting ask for a couples massage outdoors under the waterfall.

  • What are my options if I want to organize my wedding at Occidental at Xcaret Destination?

    Being an all-inclusive resort and in such a unique location, Occidental at Xcaret Destination is the perfect place to organize your wedding whether you’re planning a small or large celebration. You will be able to choose from 3 different available spaces for the ceremony, which can be a civil one, symbolic, or even of Mayan tradition. If you don’t want to spend too much time planning, you can even choose from one of the available wedding packages that already have all the essentials included.

  • What are there any business facilities at Occidental at Xcaret Destination?

    If you are looking to organize a business event, the resort has a room to suit your needs. The Xel-ha Lounge is perfect for meetings and can be set up in different configurations, with the maximum capacity at 90 persons if seated, and can be divided into smaller rooms for more intimate meetings. The Convention Center can hold up to 1,140 persons and is perfect for larger events. Both rooms come equipped with all the necessary multimedia equipment.(Prices checked 01/05/19).

  • Where is Occidental at Xcaret Destination located?

    Occidental at Xcaret Destination is located at Carretera Federal 307, KM 282, 3.8 miles from the center of Playa del Carmen. Xcaret Park is the closest landmark to Occidental at Xcaret Destination.

  • When is check-in time and check-out time at Occidental at Xcaret Destination?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Occidental at Xcaret Destination.

  • Does Occidental at Xcaret Destination offer free Wi-Fi?

    Yes, Occidental at Xcaret Destination offers free Wi-Fi.

  • Does Occidental at Xcaret Destination offer free parking?

    Yes, Occidental at Xcaret Destination offers free parking.

  • How far is Occidental at Xcaret Destination from the airport?

    Occidental at Xcaret Destination is 12.9 miles from Cozumel Intl. Occidental at Xcaret Destination is 34.8 miles from Cancun.

  • Does Occidental at Xcaret Destination have a pool?

    Yes, Occidental at Xcaret Destination has a pool onsite.

  • How does KAYAK find such great Occidental at Xcaret Destination hotel deals?

    KAYAK scours the web for all room deals available at Occidental at Xcaret Destination in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Occidental at Xcaret Destination and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Occidental at Xcaret Destination.

Nearby hotels and places to stay

5-star hotel
Hotel Xcaret Mexico8.6 Excellent (2,106 reviews)0.03 miPrivate beach, adults only, Outdoor pool$887+
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5-star hotel
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5-star hotel
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3-star hotel
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2-star hotel
50% cheaperLa Hacienda Hotel, at Xcaret9.5 Excellent (226 reviews)0.74 miOutdoor pool, Free Wi-Fi, Coffee machine$89+
4-star hotel
32% cheaperTerasu Riviera Maya Hotel & Spa, en Xcaret9 Excellent (217 reviews)0.8 miOutdoor pool, Restaurant, Free Wi-Fi$121+
5-star hotel
Iberostar Waves Tucán8.6 Excellent (479 reviews)1.98 miPrivate beach, snorkeling, Outdoor pool$260+
5-star hotel
Palmaia -The House of AiA9.7 Excellent (310 reviews)1.67 miPrivate beach, snorkeling, Outdoor pool$773+
2-star hotel
50% cheaperLa Hacienda Hotel, at Xcaret9.5 Excellent (226 reviews)0.74 miOutdoor pool, Free Wi-Fi, Coffee machine$89+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only9.3 Excellent (50 reviews)0.55 miAdults only, snorkeling, Outdoor pool$1,927+
5-star hotel
Hotel Xcaret Arte - Adults Only9.1 Excellent (1,019 reviews)0.55 miPrivate beach, adults only, snorkeling$832+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.1
3.8 mi
Cozumel Intl
12.9 mi