
Occidental at Xcaret Destination
Photos of Occidental at Xcaret Destination
Overview
Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families.
Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site.
The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.
Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks.
Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers.
With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.
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Amenities at Occidental at Xcaret Destination
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Darts
- Scuba diving
- Archery
- Snorkeling
- Bingo
- Evening entertainment
- Beauty salon
- Mini-golf
- Table tennis
- Pool table
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Reviews of Occidental at Xcaret Destination
Summary of reviews
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Occidental at Xcaret Destination?
Occidental at Xcaret Destination offers eleven onsite restaurants and 10 bars, including Sonora Grill for steaks and seafood, La Hacienda for traditional Mexican fare, Le Buffet for an all-day international buffet, and Los Olivos for Mediterranean specialties.
What are the unique features of the accommodations at Occidental at Xcaret Destination?
The resort offers well-appointed accommodations such as Deluxe Romance Suites with complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries, Junior Suites with a living room and balcony, and Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.
What can guests expect from the customer service at Occidental at Xcaret Destination?
The staff at Occidental at Xcaret Destination is known for being friendly and helpful, creating a welcoming atmosphere for guests. However, some guests have expressed concerns about the wait staff and the check-in process.
What outdoor activities are available at Occidental at Xcaret Destination?
The resort offers a wide range of outdoor activities, including scuba diving, snorkeling, archery, mini-golf, and water sports facilities on-site. Guests can also enjoy the sprawling grounds with opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course.
What are the best times to visit Occidental at Xcaret Destination?
Occidental at Xcaret Destination experiences low season in June and high season in November. Visitors can take advantage of the proximity to local activities and attractions, as well as the all-inclusive features in paradise, during these times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to Xcaret Park and other local attractions makes it an ideal base for exploring the area. Consider planning a visit to these attractions during your stay.
Consider Room Selection Carefully
Some guests noted that certain rooms may have maintenance issues such as non-functional plugs and loud air conditioning. It's advisable to inquire about room conditions before finalizing your booking.
Be Mindful of Security
A few guests reported missing items from their rooms, so it's advisable to use the available safety deposit box and keep valuable items secure during your stay.
Be Aware of Noise Levels
Some guests mentioned that construction and loud music near the pools affected the overall tranquility of the resort. If you seek a peaceful environment, it's recommended to inquire about potential noise disturbances before booking.
Dine at the Seafront Restaurant
Guests praised the restaurant by the sea for its excellent food and beautiful location. Consider dining at this restaurant for a memorable culinary experience.
Stay Informed About All-Inclusive Features
While the hotel offers endless all-inclusive features, some guests were surprised by additional charges for services such as WiFi. It's advisable to clarify the all-inclusive details upon check-in.
Plan Your Dining Reservations
To avoid disappointment, consider making dining reservations early, as some guests reported challenges in securing dinner reservations at certain restaurants.
Enjoy the Wildlife
The property is home to various wildlife, including monkeys and deer. Take the opportunity to appreciate the natural surroundings and the diverse wildlife during your stay.
Be Cautious of Sales Pitches
Some guests mentioned feeling pressured by sales tactics for loyalty programs, breakfast deposits, and photography services. Be mindful of these sales approaches and assert your preferences accordingly.
Location
What's nearby
- Xcaret Park0.4 mi
- Xcaret Archaeological Site0.4 mi
- Xcaret Spa0.5 mi
- Terminal marítima Punta Venado1.2 mi
- Underwater Technical World2.2 mi
- Playacar Golf Club2.6 mi
- The Reef Marina2.7 mi
- Aviario Xaman Ha3.3 mi
- Terminal Marítima de Playa del Carmen3.6 mi
- Albertos SCUBA3.8 mi
- Parque 28 de julio4 mi
- La Fe4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Occidental at Xcaret Destination
Low season | September |
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High season | April |
Average price (weeknight) | $228 |
Average price (weekend night) | $268 |
When to book a room at Occidental at Xcaret Destination
KAYAK's top tips for your stay at Occidental at Xcaret Destination
FAQs when booking at Occidental at Xcaret Destination
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.0 |
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Distance to city center | 3.8 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.9 mi |