Bel Air Collection Resort & Spa Riviera Maya

Km 265 Carretera Chetumal-Puerto Juarez, 77710 Xpu Há, QR, Mexico
+52 984 875 1010


Overall guest ratings

6.9/10 Good
Based on 122 reviews
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Review highlights

  • 10.0
  • 5.7
  • 4.8
  • 4.3


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    Located in Xpu-Ha, Bel Air Collection Resort & Animal Sanctuary Riviera Maya is in a regional park and convenient to Xpu-ha Beach and Ecopark Kantun Chi. This beach resort is within close proximity of Taj Mahal Cenote and CEDAM Museum.


    Make yourself at home in one of the 144 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

    Rec, Spa, Premium Amenities

    Pamper yourself with onsite massages and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

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    • Pets allowed
    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Concierge service
    • Meeting/Banquet facilities
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Child pool
    • Beauty salon
    • Babysitting/child services (surcharge)
    • Free parking
    • Private beach
    • Designated smoking area
    • Storage available
    • Wedding services
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    Guest reviews

    Overall Rating

    6.9 Good
    Based on 122 reviews
    data provided by TrustYou
    • 10.0 "Excellent wellness & sports facilities."
    • 5.7 "Location is acceptable."
    • 5.4 "Rooms are ok."
    • 4.8 "Service is below average."
    • 4.3 "Breakfast is below average."
    • 4.0 "Not very comfortable."
    • 3.7 "Not very clean."
    • 3.5 "Ugly beach."

    Overall Rating

    6.4 Good
    Based on 56 reviews
    data provided by TrustYou
    • 6.9 "Pool is mediocre."
    • 5.9 "Location is acceptable."
    • 5.5 "Rooms are ok."
    • 4.5 "Service is below average."
    • 3.7 "Not very clean."
    • 3.5 "Ugly beach."
    • 2.8 "Food is inedible."

    Overall Rating

    7.9 Good
    Based on 65 reviews
    data provided by TrustYou
    • 6.9 "Vibe was decent."
    • 6.1 "Average amenities."
    • 5.6 "Location is acceptable."
    • 5.5 "Rooms are ok."
    • 5.1 "Service is ok."
    • 3.8 "Not very comfortable."
    • 3.2 "Food is inedible."
    • 3.0 "Beach is unacceptable."

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