Overview

Bel Air Collection Resort & Spa Riviera Maya

Km 265 Carretera Chetumal-Puerto Juarez, 77710 Xpu Há, QR, Mexico
+52 984 875 1010

$91+

Overall guest ratings

6.9/10 Good
Based on 244 reviews

Review highlights

  • 7.4
  • 6.4
  • 5.1
  • 4.4

Good to know

  • Friendly atmosphere

Nearby

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    About

    Putting you within 1.1 mi (1.8 km) from Xpu-ha Beach, Bel Air Collection Resort & Spa Riviera Maya offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy, and the outdoor pool provides fun for everyone. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. There's a free kid's club and a poolside bar, and rooms get the details right with jetted tubs and designer toiletries.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Laundry service
    • Room service
    • ATM on-site
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Bicycle rental
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Non-smoking rooms available
    • Terrace/Patio
    • Kid-friendly
    • Gift shop
    • Laundry facilities
    • Child pool
    • Beauty salon
    • Babysitting/child services (surcharge)
    • Private beach
    • Designated smoking area
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 244 reviews
    • 7.4 "Good location."
    • 6.4 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      5.0 "50% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.7 "Beach is so-so."
    • 5.1 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.0 "50% found the grounds not bad."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.3 "Value below average."
      3.1 "The price was too high for 69%."
    • 3.2 "Food is inedible."
      3.9 "61% did not like what was on the menu."
      3.1 "The price was too high for 69%."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 2.8 "Bar is disappointing."
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    Overall Rating

    6.8 Good
    Based on 131 reviews
    • 6.1 "Service is ok."
    • 5.9 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 5.3 "Beach is so-so."
    • 3.7 "Value below average."
    • 3.3 "Disappointing food."

    Overall Rating

    6.8 Good
    Based on 112 reviews
    • 7.1 "Good location."
    • 6.3 "Service is ok."
      5.7 "Only 57% thought the service was professional."
    • 5.7 "Rooms are ok."
    • 5.5 "Beach is so-so."
    • 5.1 "Average comfort."
    • 3.2 "Food is inedible."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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