Backstage Boutique Spa Hotel

The hotel offers a great wellness area, good breakfast buffet, and a romantic and beautiful room design. Additionally, guests can enjoy the spa, evening entertainment, and complimentary breakfast.

Yes, the staff is exceptional, providing meticulous attention to cleanliness and outstanding service. Guests have praised the staff's professionalism, genuine friendliness, and dedication to making guests feel valued.

Some guests have mentioned that the room on the second floor can be noisy due to restaurant, reception, and night club noises. Additionally, there were comments about the room's design and functionality.

The hotel is conveniently located in the city center, close to the train station, and offers a quirky vibe with excellent, attentive staff and beautiful amenities. Additionally, guests can expect heavy volume parties at the basement restaurant on some nights.

Guests have praised the great breakfast, wonderful dining options, and friendly staff. However, some have mentioned the need for variety in the breakfast menu and concerns about the room's bathroom setup.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Matterhorn comes highly recommended.

Many guests praised the spa facilities, highlighting the quality and originality. Be sure to set aside time to enjoy the spa during your stay.

Some guests reported noise issues, particularly from the restaurant, reception corridor, and night club. If you are sensitive to noise, consider requesting a room away from these areas.

The hotel offers a free shuttle service, which guests found to be convenient. Take advantage of this service for easy transportation to the train station or other nearby locations.

Numerous guests commended the staff for their friendliness and exceptional service. Don't hesitate to interact with the staff, as they are dedicated to ensuring a comfortable and enjoyable stay.

Some guests found the room setup and decorations to be a matter of personal taste. Before booking, consider reviewing the room amenities and layout to ensure they align with your preferences.

A few guests mentioned that the hotel hosted loud parties in the basement restaurant, causing disturbance in the rooms. If you are sensitive to noise, inquire about potential events during your stay.

The hotel's central location and proximity to the train station make it convenient for exploring Zermatt. Take advantage of the hotel's location to visit nearby attractions such as the Matterhorn Museum and Zermatt-Matterhorn Ski Resort.

The hotel boasts an oldest cinema in Zermatt, which some guests found to be an interesting and unique feature. Take the opportunity to explore the hotel's distinctive offerings during your stay.

Some guests found the room lighting system and air conditioning to be different from what they were accustomed to. Familiarize yourself with the room features to ensure a comfortable stay.