Moulay Yacoub

Hotel Moulay Yacoub offers a quiet location, mountain views, and a fair size pool. The staff are always willing to help and provide lifts to places, going beyond to offer the best customer service.

Some guests have mentioned concerns about the cleanliness, such as old and broken bathrooms, dirty towels, and insects. The hotel is in need of a full refurbishment and renovation for the rooms and bathrooms.

The hotel provides daily housekeeping, contactless check-in/check-out, and face masks for guests. However, some guests have reported issues with the Wi-Fi network not reaching the rooms and the lack of telephone network.

The low season is in October, while the high season is in September. Visitors should consider the quiet location, mountain views, and fair size pool, but also be aware of the outdated condition of the building and limited buffet options.

The staff at Hotel Moulay Yacoub are described as amazing, very helpful, and with a 'yes' attitude. However, there are concerns about the hotel's management, lack of facilities, and poor customer service.

Several guests mentioned the amazing mountain and pool views from certain rooms, so consider requesting a room with a balcony or terrace for a more enjoyable stay.

If possible, plan your visit during the high season in September to take advantage of the best weather and avoid any potential low-season drawbacks.

While the hotel is located in a quiet area, it's important to note that major towns are quite far away, so having a car for transportation is advisable to explore nearby attractions such as Fes Country Club and the Royal Palace.

Some guests experienced issues with outdated facilities, so it's recommended to verify the room's condition and amenities before finalizing the booking to ensure a comfortable stay.

Numerous guests praised the friendly and helpful staff, particularly mentioning Mr. Mohamed, who provided valuable suggestions. Don't hesitate to seek assistance and recommendations from the accommodating team.

Several guests reported maintenance-related concerns such as old furniture, broken bathrooms, and outdated decor. It's advisable to manage expectations regarding the overall condition of the hotel.

Some guests faced challenges with Wi-Fi and telephone network coverage in their rooms. If connectivity is essential, consider confirming this aspect with the hotel before your stay.

Take advantage of the hotel's hot spring bath as a relaxing and unique experience during your visit.

While the hotel offers dining facilities, some guests found the breakfast and food options to be limited. Exploring alternative dining choices in the nearby area might enhance your culinary experience.

As the hotel is located far from major towns, consider planning for transportation in advance to avoid any inconvenience in getting to and from the hotel.