No boarding announcements leading to the usual confusion and people trying to board before their group number.
More information is needed on travel Requirements in the check in website
Pros: "The seats in economy were confortable. The best thing was Copa gave us seats in the second line and my family traveled together."
Cons: "Coffe service could better the experience"
Pros: "That there was seltzer"
Cons: "The management of preparing the flight and plane so that it was ready for the trip!!"
Cons: "This flight didn’t appear in AeroMexico’s system. We had to get our boarding passes in Mexico city, but our original departure was from YUL."
Pros: "Yo había ido al sanitario, cuando regrese ya habían repartido los jugos, la aeromosa muy atenta me llego a preguntar si quería jugo y me lo llevaron."
Cons: "Al momento de dar las instrucciones de seguridad, creo que los pasajeros prestan más atención y entienden más si hay alguien del crew al frente dando ejemplos de cómo hacerlo. Todo lo demás excelente!"
Pros: "nice crew."
Cons: "seats were too small and uncomfortable, not possible to lean back much because of a tall passenger behind me. international flights should have better seats."
Pros: "good crew. great seats."
Cons: "I would like to have tv screens in flights from Bogota to Panama. No entertainment at all. But from Panama to Miami it was perfect."
Pros: "The crew was excellent"
Cons: "My tailbone aches from the seat. Other friends who flew Copa Airline had the same experience. Friends on other airlines had no complaints. I need a donut cushion on the seat."
Cons: "Copa ground staff did not let us board citing some yellow fever vaccination card requirement. What Copa did not know that there are some exceptions (which they don’t know and of which we just found out) allowed by WHO which would have let us continue our trip to Managua. Will never, ever fly Copa again. Actually I advise everyone else to stay away from Copa."