Business class is great. New airplane, very comfortable, better than some of the major airlines I am used to
Business class is great. New airplane, very comfortable, better than some of the major airlines I am used to
Delayed by almost an hour - I also noticed that all JetBlue flights departing from PBI were delayed yet the weather was perfect.
I loved the wifi, much better than Delta. Seats were old. and bathrooms dingy.
There was no wheelchair or wheelchair escort at the gate..unacceptable
Delayed 4 hours because of maintenance issue they knew about all day. Get another plane. Time is precious!
I liked that boarding and take off were timely despite a 15 minute delay due to weather. The pilot communicated with us the entire flight keeping us informed re: turbulance and slight delays on the runway after we landed.
Has been always great except flight cancelation in the past at very last minute waiting till 2am and we when have to beg for overnight accommodation
There were weather issues and coding problems whatever those refer to, but JetBlue, for two days in a row was unbelievably late. Several hours late, resulting in almost no sleep for passengers like me.
The plane was very hot. There were delays . Generally, the flight was great.
If jet blue is going to offer tv at every seat, fix the headphone connection so you can hear. Haven’t had a usable headphone jack in years
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
Flight delayed from Cape Town to Washington then got diverted to miami and in miami we had to fend for ourselves , im still trying to get to Shreveport now
I just wrote a text which was supposed to be for the flight from Denver to spokane not Frankfurt to Denver.
Crew was great and did their best to make us comfortable and captain came out at the beginning to announce why the flight was delayed, weather situation up ahead, and kept us updated throughout the flight.
Too many fees (but that seems to apply to all airlines nowadays)
It was delayed several hours which delayed our connection in Denver. Not happy.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Wheelchair assistance was not complete. The person left me at the departure gate without informing the groundstaff of my requirements. I had to walk to the departure counter to ask for help to reach the plane door. The crew informed me that in future they were not allowed to help passengers like me, senior citizen and Wheelchair passenger with placing their carry on bags in the overhead compartments!
Flight was delayed by over an hour and gate checked bags took 15 minutes to be delivered to the jet bridge.
Hayden (undefined)United States
Boston (BOS)United States