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Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.

Flight got canceled without any prior information and it caused lot of trouble

Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions

Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.

Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

Crew was not good and service was bad. Not happy

1. Please deploy better trained and courteous staff. 2. Wheel chairs be available at all steps of layover till boarding gate. 3. Food services be also improved . 4. TV and phone charging facility be also provided.

The plane and services in Emirates flight from Los Angeles to Dubai were very good . But plane and services in flight from Dubai to Delhi were very poor/uncomfortable. Staff at Dubai and crew in Dubai plane was very very disappointing|shabby. Wheel chair was given only for a very small part of layover at Dubai and we faced great inconvenience. In short , our experience Dubai onwards(fly Dubai) was very bad and uncomfortable.

This booking was as a result of stolen identity and hacking my debit account. I reported it to my bank. The thief tried to book two flights, maybe more. Hopefully, Kayak will be able to block fraudulent bookings and charges better in the future.

Entertainment on all 4 business class seats were terrible audio and could barley hear. The 11 hour layover in Riyadh was a nightmare and no one told us that nightmare matter what we do or what we were willing to pay there were no places to rest or sleep and nine of the lounges allow you to enter them no matter what unless you are 4 hours or less from flight time. With a 78 yearold mother with me this is ridiculous. The employees of the airline in Riyadh and of the lounge treated us like servants or lower class people. Never again

I wonder why checking carry on bags while the checking process was done by Moroccan security. Is it question of trust or Morocco security system is not qualified enough?

Food could be better. Bread should be warm served with butter. Bread quality is bad and cold served.

The seats’ reclined like premium economy seats, ie, not much.. but leg space was a lot l, so it did not feel cramped. Crew was very friendly and helpful.

Good variety could have been better; crew not as friendly

Since it leaves at 2:00am you sleep through most of it.

Flight was delayed, but there was no explanation why. Seats were comfortable and service was good. Food was good and there were more snacks than I expected.

The best way to fly is saudia airlines flight Every thing is better (Number one 🫶) Thank you

The menu options in business class were few and the crew kept running out of the desired options! So what seemed like 4 options for meals turned out to be just one option! The entertainment system had very few movie selections for Hollywood and Bollywood movies. The audio in the headphones was poor as it was difficult to follow the dialogues; my fellow travelers had similar complaints.

Very good crew, very efficient. Unfortunately not all items listed in duty free catalog were available.

Many changes need to be addressed from airport check in to flight departure. If they observe other major airlines, then they can expect what Sri Lankan airlines need to update their procedures.

Very professional and well managed. On time, great staff and comfortable.

Smooth takeoff and landing. Best service experience in all our travels over the years. Caring and attentive crew. Loved our flight to and fro.

not looking like a national flag carrier.. both the ground team and flight team are far from being kind and helpful. Not sure what's wrong.

Kayak company fake total I m not travel my payment reverse plzzz my credit card

I m not good serves poor serves I m m fake company kayak ok plzz my help my ticket cancel my tripe ok

Terrible experience. Unexpected wait due to staff delay was not taken proper care. Food inflight could be better where as flight attendees on flight hospitality was 100%

Aircraft used fir this route was pretty old. Seats 💺 were hard & difficult to reclaim although it was flat bed

Because of the bubble agreement b/w India and Srilanka, I was not allowed to board the flight to Columbo. My experience about airport representatives was good. They were through in their job and saved my family from getting stuck in Columbo (as I would not be able to fly to Doha because of bubble agreement). So by their prompt attention, such a catastrophe was avoided. For this reason, even without flying with them, I would rate them 7/10.

The Plane was very small.. domestic route will perfect not international

If I have a choice I would not use this airline. They moved by booking to Smart Wings, an airline they code share with. Changing terminals in buses and dealing with some of the staff associated with it is not the best experience. Having stated that I must share that the crew of Smart Wings airlines was polite.

Consider serving food to all passengers regardless of food reservation status during booking.

This was a smartwings operated flight. Flydubai is no longer value for money. Their prices are as high as emirates whereas delays, services and overall quality is as low as any other low cost carrier.

The only highlight on this flight was the taste of the food, which was surprisingly good. Everything else was below average, and the cabin crew service especially stood out for being slow and inattentive. We were surrounded by toddlers/babies and it made our 4 hour flight feel like 10 hours. Granted, that's not the airline's fault, but it added to the overall subpar experience.

Second-row economy doesn't have leg space if you are 6 feet

מלון חבל על הזמן השאר יום יומיים סבבה אבל בחוץ חום כלבים

Very helpful and welcoming crew, good food in fair quantities, enough space for the legs. Surprisingly good quality for a "lowcoster".

Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.

Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.