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Another 35 min delay landing No apology no communication or acknowledgment about this

It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it

Luggage took nearly 2 hours to come out. Terrible airport service in Malaga.

I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.

Super uncomfortable. Shoved in like sardines. Overhead bins were tight. Why was coffee charged for? I was insulted. How about an inflight magazine? Why can’t I charge my phone? Maybe the planes are old? They didn’t feel new. Television would have been nice. Bathrooms also very small for anyone not a size 6 or female.

Horrible they wouldn’t let my wife and daughter board the plane. They stated there was an issue with her visa when she clearly showed them how to look it up online. This resulted in her missing her flight and having to buy a different airline ticket for the same day in which clearly there was no problem.

You need to reimburse me for my seats purchased and luggage.

Their service , specifically the way Lufthansa manages luggages is terrible

United tried to bump me. We pay good money to get on the plane we are scheduled to ride in. To hell with United Airlines.

Usually a business class traveller had to do economy this time due to last min travels and no business class ticket available The staff treats u like substandard citizens . Especially to coloured ppl . This would not have been the case if I were back in business or first At Munich I asked if there was an option of upgrade and not for free I would pay but within 30 sec she said the flight is full ..the interesting part is I did not even tell her which segment I am.flying . But seems like she was not interested in talking

Babies, crying, movies and sound doesn’t working overpacked and delayed flight

Pretty good flights! If they can let y u s know regarding delays by announcing it in the PA system it would be a good business practice!

While I had a business class ticket I wasn’t given priority to boar. Again my luggage had priority tags and these bags didn’t come out till the end!! The food at the lounge was only two type of sandwiches and warm juices and soft drinks I thought I’m paying for good services but the least u can say it’s mediocre at best. I’m considering not to use TAM AGAIN.

The service was terrible. We weren’t allowed to take water on the flight and the drinks were offered only at the end of the meal. When we used the button to call the flight attendants, they never showed up and when my daughter’s drink was spilled due to turbulences, she asked for something to clean her pants at least 4 times and eventually they gave her a tissue. The flight attendants were rude and overall the flight was terrible!

Delays with no communication. Broken business class seat and no one seems to care or help.

The head of the flight attendants was very rude and impolite and insisted to know my nationality on flight while I had my Can passeport! against all rules!

Bad service in la RAM from beginning to end. The crew ladies are impolite and rude and insensitive to passengers requests. I do not recommend traveling with Royal Air Maroc (La RAM) - worst service.

when we ask for water or any help nobody care.. they are too arrogant

Nothing. Everything, the service the delayed plane and communications to passengers, the boarding, the food access before flight, no aircon on the plane until high altitudes and super long wait for baggage claim with no direction on tv signs.

I thought it was great because the seats were really comfortable for the long flight. The food was just ok, and could have been a bit better.

Short lay-overs and total flight times. Everything else could have been better.