$399 Find cheap flights from New York to Banjul

flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing

Nice flight, nice crew but no cookie or napkin with my seltzer.

The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.

EWR terminal C United Club is great. Flight and everything else mediocre

737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.

Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..

Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..

Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.

Good. The wife was not working but then it got resolved.

Missed this flight due to delays from my previous flight

I missed my connecting flight due to long lines at security and immigration. Need improvements

Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.

I felt the overall quality of the plane and food service was less than that of their partner airlines, United. An example was wine was served in paper cups in premium economy class. There was no real silverware, napkins or a welcome kit other than a pillow and blanket.

Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.

in the front - higher class of business - sitting in the same seat (with one empty in the middle) is not acceptable any more. need the business class to be as we paid for.

More than one hour detail with no explanation and no compensation

my husband's monitor did not work. there was a visibly ill family in my husband's row.

we had to unexpectedly check a bag, the flight was late getting in

There was a two hour delay because of incompetence in scheduling fuel truck. Further, upon arrival in Roanoke, hand baggage was sent to baggage claim. We carry hand baggage because it contains valuable or sensitive materials that we do not want going through the baggage system. This is very poor and United needs to perform better.

Perfect although it took an hour to board the plane but other than that it was great

The quality of the aircraft and the professionalism of TAP's staff were perfect. The quality of vegan meals can be hit or miss depending on the airline and the city of departure; on this flight, our vegan meals were quite good. The boarding process for the connecting flight in Lisbon could have been organized a bit better, but it did not spoil our overall experience with TAP, which was excellent. I'd definitely recommend TAP to others.

We liked the crew. They were competent, professional and friendly. The only big negative was our departure was delayed several times and the airport staff did not communicate what the problems were and what we should expect.

Airline attendant never walks along the isle to check if everyone is ok. The food is worst I’ve experienced. Chicken pasta is very salty while the fish is bland and over-cooked. Only two toilets for the entire economy section.

In Business Class, it would have been nice to be offered a beverage upon boarding. Food was very mediocre. Staff was friendly and courteous, but never seemed to go above and beyond.

There were some things that were not maintained well on the plane. There were foot rests that didn’t elevate for myself and my son in law. The flight attendants were excellent. Boarding in Senegal was chaotic.

Everything could have been better. The food was bad, the service was bad, and the flight staff were not very friendly.

I had surgery on both of my legs in February 2022 and the flight was booked in March. The purpose of booking business class was to have an opportunity to stretch my legs due to the surgery. The flight going and coming was so difficult for me because the seats were broken, I have video and pictures of this horrible flight and a report from my surgeon regarding the this. It is unfortunate that I will have to get a lawyer to get a refund and sue this airline. I have sent them correspondence regarding the incident as well as the Better Business Bureau and they refuse to respond.

After paying for business class, we were given anything but business. They used a rented plan from China that had no inflight entertainment, the seats were broken and besides that, we had a 15-hour layover in Dakar. The same problems existed on the return flight. The flight from New York to Baltimore was the worst, the flight attendance decided to have a personal conversation and I am guessing that because there were only three passengers in business class, that they did not have to give the emergency announcement and proceeded to carry on their personal conversation during the entire flight. Worst travel experience of my life!

First time in my life that i had a 5hrs delay with no agent to give us any explanation...We had a very bad experience with Air Senegal...while Senegal is a nice country to visit but the Air Sénégal airline is very bad in customer service...

normal business seats with sufficient leg room. good food. no entertainment whatsoever

Very comfortable flat bed. Perfect for overnight sleeping. Interesting that a dozen wheel chairs were provided to the elderly that have been walking teh whole evening only for them to board eaely. Made a joke that HC408 stood fo handicapped.

Flat bed !!!! and even free wifi !!! offered in business class. Price was 50% of competition. I came from ABJ and price was the same. Had phantastic fresh ornage juice for breakfast. All flights over the atlantic are like that. The rechecking of luggage and waiting time to go in same plane to BWI was a bit of a pain. Might make more sense to continue travel directly in JFK. For example we arrived early at 6 am in JFK but continuation at 9am and security only opens at 7.30am

Good but your male staff should be more appreciative of customers. After all you are making a lot of monies from Nigerians.

Delays with no communication. Broken business class seat and no one seems to care or help.

Adequate. Served our purpose of getting there safely. Nothing to rave about. Decent value for the amount paid

Old planes that are not being maintained with at least basic cleaning. Plane smells awful, bathrooms not cleaned either. Very uncomfortable chair. Customer service probably one of the worst I have experienced. The AC dis not work, kept us on the plane for over an hour with no water and air condition

I lost my connection flight from Casablanca to Marrakech because we arrived late to Casablanca. I had to rent a car to continue my trip . I need refunds

when we ask for water or any help nobody care.. they are too arrogant

The plane was new, clean and nice. The crew was very attentive and pleasant. The food wasn’t great, though - even in business class…