Find cheap flights from Port of Spain to Basseterre

There was no music on the flights unless you came with your headset.

Their bar selection could be greatly improved; they only had one spirit option

Music would have been great and information about the flight. Meaning how high and the weather conditions.

It was good but the food was small for the duration of the flight.

I wrote to the entertainment and food OK because it was non-applicable All excellent

Checking in online still requires going on the physical check in line

I enjoyed the smooth flow and well coordinated boarding and the very courteous attitude from the cabin crew We look forward to flying with ya’ll again

Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.

The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections

The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.

The flight was fine. All the delays and poor communication and customer service were the worst! We were supposed to arrive in London at 7:10 am. In stead we arrived at 1:30 pm. And now American Airlines refuses to make things right but only sent a canned apology after I contacted customer relations.

Food choice is limited, entertainment better than average, seat leg room terrible

The flight attendants were excellent. They were Japanese obviously. They helped my wife navigate the controls for the seat. The lunch setup was wonderful. They were always walking up and down the aisles to be sure there were no problems.

Flight From PHX to CVG was on time, very professional staff

Excellent- plan was barely populated. I cannot remember a flight where I was able/encouraged to stretch out!

Flight a little late. Entertainment system didn’t work for first hour. Toilets dirty after 2 hours. Is there no one assigned to clean them?

Terrible!!!!! Gate changes are a nightmare for elderly. I had to walk to another Terminal without any assistance! It was awful. When I finally arrived in Philadelphia my back and knee were killing me.

Despite my vow to never fly with American Airlines (AA) again following a disappointing experience in the summer of 2022, I found myself reluctantly booking a non-stop flight from Huntsville to Washington D.C. on AA, as it was the only airline offering this direct route. To my surprise, the entire process was seamless, from boarding to landing. The flights were punctual, eliminating any need for excuses or explanations. Based on this positive experience, I am pleased to say AA has regained my trust and will be considered for my future travel needs.

I hate when you book your seats and then they sick in in other seats when you get there. We were to be in row 9 and was moved to the back of the plane and separated our seats. Great start to a trip

I find it amazing that American Airlines does not cull the bad apples out of their company. I avoid Southwest, Spirit & and Frontier. Their prices are many times half of the price of American but I see too many videos of people fighting on these flights. I expect a certain upgrade in the quality of personnel from AA. On the Ticket, it states boarding will end 15 minutes before flight time. We arrived 16 minutes before flight time. We were told we were too late and the gate agent held up her phone and it stated we were 16 minutes before flight time. I would need to go to customer service to rebook. We walked to customer service and explained our issue to the gate agent. The CS person said, I need to see your ticket & I placed my phone on the counter since we did not have printed tickets. She folds her arms, leans back in her chair & says she is not going to be disrespected. She called a supervisor. We waited 15 minutes and no one showed. I asked the CS agent her name & she would not tell me. There was an arrogance that should not be allowed by American Airlines from any employee. The agent next to her said she also would not help us get booked on the next flight at 6 pm flight. We had to go out to the ticketing area & through security again. The agent in the ticket area was incredibly pleasant. He made every effort to help us. On the next flight at 6 pm, the gate agents were all smiles, joked with us and we were on our way back home. No issues.