Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
One location in Burbank
Filters
Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Nov 2023
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Sep 2023
4.0 Mediocre
May 2021
Cons:
Pick up took over an hour and just started off our trip on a bad note.2 locations in Burbank
Filters
Reviews
2.0 Poor
Nov 2023
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
2 locations in Burbank
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Oct 2023
10.0 Wonderful
Mar 2021
Pros:
Good clean cars, easy and efficient pick up and delivery.Cons:
Improve your off hours telephone support, for normal questions relating to the car functions and normal customer support questions, beyond the 9-5 normal business hours to perhaps 9-9 local time. On your toll-free national number. I called at 6:10pm CA time, right after I picked the car at 5:30pm after I came home, and the telephone support message said the office is only open during normal business hours and call tomorrow. That was bad CS in my opinion. At least they could have directed me to a different number?8.4 Very good
Oct 2020
Pros:
Very friendly staffCons:
I ordered a Cadillac or similar and was offered a Volvo SUV which is not my style. I ordered a luxury car. I was then offered a compact sports sedan, which ended up being a BMW 3 series. It was nice but I am a big person and do not like SUVs and order luxury cars for the very large size and extra room. The BMW 3 series is a very nice car but much smaller inside than the Cadillac or Lincoln I'm usually ordering. I did not receive the car class size I ordered. I was not unhappy but the experience was not great either.5.6 Fair
Jul 2019
Pros:
Friendly staff when we finally arrived to correct Enterprise location. It did save us money, but was a hassle we weren't prepared for.Cons:
When I called Enterprise to confirm the car reservation, I asked about pickup, since this was not the airport location. I was told it was 3.6 miles from airport and there would be a free shuttle to pick us up. Turned out to NOT be true, and almost 8 mile Lyft ride to get there.10.0 Wonderful
Jan 2019
Pros:
The staff was extremely accommodating. They were very helpful even though our flight was delayed and we arrived after the office had closed. They still provided us with the hard to find van when we arrived a day late, they honored our original reservation price and provided an uber to get back to the airport upon return. Very courteous and helpful staff and management.2 locations in Burbank
Filters
Reviews
6.0 Okay
Mar 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Dec 2023
6.0 Okay
Oct 2022
4.8 Mediocre
Aug 2020
Pros:
Not many people thereCons:
Allowed to make a reservation but there were no cars available. Told to come in later that day, came back and was again told no cars available even though there were several in the lot. If there are no cars available do not allow someone to make a reservation.8.0 Very good
Dec 2019
Pros:
Prices were fair, convinceOne location in Burbank
Filters
Reviews
6.0 Okay
Oct 2023
4.0 Mediocre
Apr 2021
Cons:
My main complaint is with the billing process. It was written in my confirmation that "Thrify charged the total cost of this reservation ($85.25) to your credit card today." However, when I picked up the car I was charged an additional $21.17 in miscellaneous services charges and taxes. I have rented cars and purchased flights through Kayak for many years and have never before experienced this "bait and switch" technique. I don't know if this scam was the fault of Kayak, Thrifty or CarRentals.com but suffice to say, I won't be using any of these companies again. If I can't trust you to quote me a fair price, then we can't do business with each other.4.0 Mediocre
Jan 2021
Pros:
Good price, easy drop offCons:
the car they gave me had large scratches in the paint. They offered to upgrade for an 80% price increase8.4 Very good
Feb 2020
Cons:
The outside of the car was dirty.10.0 Wonderful
Jan 2020
Pros:
easy pick up and drop offCons:
pricing10.0 Wonderful
Jan 2020
Pros:
Friendly staff, great service.Cons:
nothingOne location in Burbank