Cabin crew very friendly and pleasant. Flight left late but we didn't know why. Alaska Airlines app was not user friendly -- app wouldn't let us upgrade our seats, but no indication if flight was full. We wound up having to call the airline to request an upgrade and we were told none was available. Waste of time. Baggage retrieval was easy.
Cabin crew very friendly and pleasant. Flight left late but we didn't know why. Alaska Airlines app was not user friendly -- app wouldn't let us upgrade our seats, but no indication if flight was full. We wound up having to call the airline to request an upgrade and we were told none was available. Waste of time. Baggage retrieval was easy.
The boarding gate is literally just an aisle to the concourse. There is no seating and it's shared with several other airlines. It's crowded, hot, and standing-room only. It's difficult to hear gate announcements over the PA system with too many other carriers crammed into a small space. I've enjoyed flying AA in the past on the west coast, but the BNA single gate experience is horrendous! Never again from BNA to SEA with AA.
It was a partial full flight. But even with a spare seat it was hard to get comfortable More on me being a wide body probably
Our flights using Alaska Airlines went great! All of the flight attendants were very friendly. Big shout out to the pilots for getting us to and from our destinations safely!
I can’t complain. Perhaps passing out headphones, but it was on me to bring my own since I could have used some for my personal device.
Easy and quick boarding. A bit of a hard landing at PDX
I think u could offer more than apple juice or water.
I liked only the crew. The flyght was too much fast, faster than it should be, on 20 min faster, but not safer, I experienced on myself astranautic overload from suddenly appearing in the sky and all the vibrations of the turbines, because I had my place at the level of the wings. Pregnant woman should not be seated on the level of the wings with all turbines, pregnant woman should be offered to charge place to seat closer to front or in the back, but not at the level of all the turbines. Vibrations of turbines are not healthy for pregnancy. I hold all the flight my belly in my hands to avoid miscarriage. If it would be longer flying distances, I could have miscarriage with Alaskan airlines.
Flight was delayed 2 hours. Other than that, it was a good flight.
I didn't have food or use entertainment, so those evaluations are invalid.
Boarding was somewhat chaotic. Unable to evaluate crew or food/drink because captain kept them seated due to turbulence. Have no idea if entertainment was offered.
Worst flight in my life. Only was scheduled for a 45 min flight to get our connection flight. It was late by 40 minutes and we missed our connection. Delta was totally useless trying to help and unable to get my family on the next flight because they overbooked it Thus had to get a hotel at my expense and lost a day at Disney as a result. Cost me about a $1000 if you add 2 hotels meals shuttles etc to get thru the day Awful customer service by Delta in Detroit totally useless people
Delta did an awful job w logistics at DTW. Missed connection. We were there an hour early. SUCKED
Had to run to make it only to have the flight delayed to wait for all the late connectors Second drink service skipped up
Uncomfortable seats on 14 hour flight. Mediocre food. On time and great crew.
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Crew were exceptional. Plane was quiet and quite empty, so I had a row to sleep across.
Gate crew helping to scan tickets was a little short tempered with customers. Flight crew was very friendly, welcoming , and provided excellent service on board.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Was a great smooth flight from Detroit to San Diego.
Pasco (PSC)United States
Detroit (DTW)United States