Pros: They were friendly while on board the plane.
Cons: They didn't have enough vegetarian options. And they lost my bag coming in from Barcelona to Montreal. It was the 1st connection, they didn't help me and told me to deal with it on the next connection. I flew it three times in one day. Wish they could have helped us more on our fist connection. We ended up running with bags on us as fast as we could to catch our 2nd flight and nearly missed it. Had to deal with customs in Vancouver due to the missing bag. Didn't get to get dinner because of the whole ordeal and we weren't getting into Seattle until 10 pm. We flew out from Barcelona and it made it a very hard and long experience.