An oasis of modern luxury, this Amman hotel is perched on one of the city’s seven hills in the heart of the diplomatic district. All 440 newly renovated rooms and suites are equipped with stylish and convenient amenities. Relax and rejuvenate in the indoor and outdoor pools, enjoy signature treatments at the full-service spa or try one of six restaurants. Ideally placed within walking distance of the old city centre, the hotel is just a short drive from popular sites including the Citadel.
It was Club Room, so exclusive check in and free use of Club Lounge
I thought bathroom a bit short on amenities
The service at the hotel was horrible. 1) The pool was simply closed off till next summer. 2) i went in person to the front desk on at least 3 different occasions in 2 days and asked for a blanket and still never got it. 3) The thermostat and one of the phones were all smudged and dirty. 4) We had to ask for shampoo and shower gel because it wasn't placed in the room. the list goes on and on and on.
There is no any free time to the internet for guset such as business center or in the rooms , its all in charge .
The reservation made through booking.com went through smoothly and as selected on the website.
You have to wait in line to check in!
Food at the Lebanese restaurant. Handling of complaint.
A little disorganised
I liked the design, the room was nice and spacious, also there was allways some fruits, the view, the SPA, ecspecially the indoor pool was perfect for swimming and relaxing.
The fact that I lost two kilos in weight from food poisoning
Where do I begin torn sheets .sickening food rattling air con dirty room the sound of jack hammers rude staff food poisoning no view
I liked the nice ambience in the rooms and in the lobby.
Location is very convenient, the very center of the city. Helpful hotel staff.
We had some discrepancy between the final bill and tariff quoted at reservation, possibly because of the exchange rate. Had to argue about it a bit.
clean and comfortable