With a stay at Extended Stay America - Detroit - Auburn Hills-University Dr in Auburn Hills (Troy - Auburn Hills), you'll be close to Oakland University and Palace of Auburn Hills. This hotel is within the vicinity of Chrysler LLC Headquarters and Great Lakes Crossing Outlets.
Make yourself at home in one of the 134 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a television in the lobby, and discounted use of a nearby fitness facility.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift).
Front desk clerk was prepared and very efficient.
Bedding, blanket could have been warmer.
Location, cost and friendliness of staff.
Everything was good
We had to wait 15 minute to check in as the desk worker was helping someone away from the desk.
Convenient, great price
Poor water pressure in shower, not enough pillows
The best extended stay hotel in the nation. Well done remodeling. Excellent service. 3 star hotel
Nothing. Everything was perfect. Way better than expected.
the hotel is under constriction and you can not tell that they are working on it quit and very clean
Close the job and had coffee ready for me in the morning.
Clean, quiet, economical, perfect room. Kitchen was nice for a business traveler like myself. All the staff but one were very professional. Location was close enough to gas and restaurants. I love extended stay hotels-so affordable for my stays.
Only one thing-One housekeeping staff member-Channell was very unprofessional. She failed to communicate with her staff to find out I was a late check out and she actually badmouthed me in front of other staff members provoking altercation-bad attitude!
Staff was helpful
Kitchen sink leaked, AC was marginal, Hair Dryer didn't work, Tub could have been cleaner. Staff was apologetic
Location was GREAT!!
The beds were EXTREMELY hard & the pillows were HORRIBLE!! Sheets stained.
The staff and coffee/muffin bar were great!
The room was musty, water took a while to warm up, and overall, it was not a comfy/warm place to stay.
very friendly and helpful and clean hotel which is great to see.
too busy in the breakfast table but they were working very hard to bring nice hot breakfast. Very good hotel considering the start level.
Large room, large fridge, cooking appliance. Clean!
One bed, but OK since I'm only with myself.
great room. good location. the boy at the check in counter was really nice. His name was Alexander (he spelt it very different though) thumbs up to him
get your soda machine fixed
location close to business district
filthy rooms, door lock broken, bugs and spiders in the bed(spider bites on feet)dishes delivered to your room in a plastic container had not been washed, coffee maker delivered to room had a used coffee pack still in the filter,never cleaned.etc. etc.
The quality of service from the staff and the manager is subpar. The checking process was 55minutes.
The best thing is that it was so dirty that I did not stay there.
Everything; We had to wait at check in for 15 minutes before we saw a clerk. Dirty hotel; fridge dirty and smashed up. Tub and walls cracked and dirty. Bed appeared to be just slept in. Dirty pillow cases, sheets, carpet, etc.
Nothing , only location
Every thing, bathroom not working , towers dirty, dirty room
Melanie at the front desk was absolutely awesome. I was upset about having to switch Extended Stays after bein at a previous location for over 3 weeks. However, even though fault did not lie with she or the hotel, she was very apologetic and extended
The thing I liked most was the lacation.
The first room the was assigned to us was a single room then they moved us to another room that was not cleaned yet waited in the car for the room to be cleaned they was taking too long so they assigned my family to a new room with double beds.
Staff was mediocre. Not really UNfriendly,..but trying to say hello or crack a smile may be a stretch.
Yes I had the do not disturb sign and they still knock
Location was very convenient.
Waited in the lobby for about 10-15 min to check in as no staff could be found. I had to call the hotel to get help!!
Nice sized room and great for the price. Very close to everything! Staff was friendly and helpful.
The breakfast was empty long before the end time which was dissapointing. Also, no shampoo or lotions in the room.
Water leak and blowers constantly running to dry carpet
The lady at the front desk was really helpful and nice.
After booking a 1 bed king, I was told that room was unavailable when I checked and was forced to have a 2 bed room, it was obvious someone was laying in one of the beds with a body print on the blanket. I also noticed loose hair all over the room.
They only have services (Houekeeping) 1 Day
The rooms have paper thin walls, and the curtains do not cover the windows, which have bright lights outside them. I have no clue where the rating comes from, but I would give this two stars at best. For the money, it was way overpriced.
Very clean room. Reasonably priced. Couldn't get the wireless to work and had to pay for the access. Staff was pleasant.
This extended stay hotel was not that much cheaper than a regular hotel and had none of the services. Towels for our non-smoking room were from the smoking rooms, staff did not properly explain services, everything (including room cleaning and internet connection) was extra, there was no shampoo or dish soap, and room was only stocked for a one night stay (coffee, etc) which they did not replenish without a fee. The electronic key stops working the day of checkout (12am), so don't arive after midnight or leave your room the morning of checkout and expect to get back in.
Ive stayed here quite a few times, the price is really good for what you get in return. The kitchenette is always clean and the bathrooms are too.