Pros: The schedule was very convenient. After minor problems and miscommunications all worked out for my experience in the end. I have flown Austrian before and will again.
Cons: Seat selection worked well in the end although there was phone-agent confusion in the response to my request for a small accommodation related to my medical condition. Other flight-related information was difficult to find online. Economy-class boarding in Vienna went well except for the anxiety prducing mini-chaos at the screening dias from passengers over-crowding. Still gate staff were helpful, and maintained decorum and humuor.