The hotel has spacious and comfortable en-suite bedrooms, continental breakfast available daily from 7am - 10am £ 4.95 / person, a bar serving snacks and drinks, conference and banqueting facilities and extensive free car parking for over 100 cars. The staff are friendly and welcoming and will ensure you have a comfortable stay. We are conveniently located on the A45, 1.5 miles from Birmingham city centre s shopping and entertainment areas including Broad Street with all it s nightclubs, bars and restaurants. We are only 6 miles from the NEC and Birmingham International Airport which are also on the A45. Small Heath train station is directly opposite our hotel, it is only one stop to the city centre. The hotel and bedrooms are non-smoking.
Parking price but can't think of anything else (sorry kids!) lmao
Tv wpouldnt work properly no working remote heating had a mind of its own it wouldnt work when I wanted it too (a pain in the bum that was cos it was cold)
friendly helpful staff
we could not get into one of the rooms, as the machine wasn't working and had to rely on reception staff to let us in. when we eventually got into the room at 10.20pm, the heating was off and the room was cold, and the bed was cold.
None of it
Hotel was overbooked, 3 of us were eventually put in a double room, no extra bed or bedding was provided. Cleaners repeatedly knocked on the door from 9am.
Heating was not working, hand gel was supplied instead of shower gel.
Great showers, good size towels and nice shower gel.
There was a foul smell in the corridor. The lager on draft was also funny tasting. Also, we were only given one room key for a twin room and had to ask for another.
15 mins to NEC Usable carpark, never full to capcity
No resturant guide for staying guests. No mini-bar in the rooms. Breakfast was not good value for money
the freindly receptionist, dannielle a credit to that company
the room felt grimy and dirty.
When we drove into the carpark and looked at the front it look too dark needed to be more lights around the entrance