The breakfast and restaurant staff are excellent.
He check in was slow with them not having details of our booking then they charged us 85.98 instead of the original quote on your website of 81.00. the person who checked us in was making stupid remarks to himself and when I questioned him abt the rate he just said he cant comment on what the websit quoted us and I should take it up with the website it was not his concern,charming. The room was small compared to last 4times we have stayed there. There was no milk of tea in the room. We had someone who kept knocking at our door and running away and when I complained they said if it happened again they would ask someone to patrol the floor! My daughter was upset she had no child welcome pack this time as the other times.considering I stayed at the hotel 3times just last year, I would have thought they would have some sort of loyalty scheme for people who keep coming back but now I dont think I want to ever go back there. Its not about the 4pounds difference in price, its about the attitude of the bald big guy at check in.
The central location,comfortable room and excellent breakfast.
Excellent location, comfortable and spacious room, good breakfast and very friendly staff.
The entrance is on a busy street, in between shops, which makes it difficult to reach on a Saturday, but it's a minor gripe.
The location is excellent
I was stunned by the quiet considering the location of the hotel and for this reason (along with the value for money and cleanliness/room size etc) would definitely go back
very friendly and helpful staff, short walking distance from The Brighton Centre.
Only 4 channels on the TV and as a women traveller felt a little unsafe around hotel location at night.
Central location; excellent access to shops/ restaurants/ public transport
Free wi-fi or at a much much lower rate (E.G. 3 pounds daily) in the room; drinking water carried a slightly salty taste
Clean, easy to book and good price
Twin room had one bed and a 'put you up'. Not good in 2009!
Well located, spacious room,good smiling genuine service,quiet room,clean and updated paintwork and decor,competitive value
No food available in hotel other than bfast, despite advertising that they did