Crystal Garden Resort & Restaurant

Some guests have mentioned that the rooms could be cleaner, while others found the sheets and pool to be clean.

Guests have had mixed experiences with the beds. Some found them comfortable, while others mentioned that the beds were on wheels and not very comfortable.

Many guests appreciated the convenient and quiet location, while others mentioned that the location was noisy due to road and train noise.

Some guests were disappointed that the restaurant was closed for dinner, while others found the staff to be very friendly and the rooms to be clean.

The hotel offers a free airport shuttle, although some guests mentioned that the free shuttle service was not available as advertised.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

May is considered the low season, which might offer better rates and fewer crowds.

The hotel is conveniently located near several attractions, including Flecker Botanic Gardens, Center of Contemporary Arts, and Cairns Esplanade.

Some guests reported issues with cleanliness, such as bad smells, moldy bed sheets, and dirty facilities. It's advisable to check room cleanliness upon arrival.

Some guests experienced noise disturbances, so it may be helpful to inquire about the noise levels and request a quieter room if needed.

Confirm the availability of special services like the free airport shuttle and private parking, as these amenities were positively mentioned by guests.

Some guests noted the absence of certain room amenities, such as microwaves and sufficient toiletries. Checking the room facilities beforehand can help manage expectations.

Several guests reported issues with hot water, especially in the morning. It's advisable to confirm the hot water supply with the hotel staff.

The hotel's restaurant may have limited operating hours, so it's recommended to check the dining options and plan accordingly, especially for dinner.

Some guests expressed concerns about security, including open gates and safety in the neighborhood. It's advisable to inquire about security measures and express any concerns to the hotel staff.