Overview

Crystal Garden Resort & Restaurant

18 James Street, Cairns, QLD 4870, Australia
+61 740 315 888

$62+

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Rates

Overall guest ratings

7.5/10 Good
Based on 412 reviews
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Review highlights

  • 9.5
  • 9.1
  • 5.4
  • 4.5

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Fair breakfast prices

Nearby

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    About

    Located at the doorway to all that Cairns has to offer, and within walking distance of shops, restaurants, cinemas and nightlife. 20 split air conditioned rooms - with choice of king bed, twin single beds or triple single beds, many rooms overlooking the sparkling pool. All non-smoking rooms. Licensed restaurant and bar with indoor or poolside dining. Salt water pool & heated Jacuzzi. Sauna & fitness room open 24 hrs.Guest Courtesy Lounge with computer access, a range of tour information and reading material, open 7am - 10pm. Smart, modern, casual and affordable - the ideal destination for the discerning traveller. Our friendly team can arrange your tours and activities, leaving you free to do as much or as little as you want. Ample off-street parking available

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    Amenities

    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Sauna
    • Fitness center
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Map

    Map

    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 393 reviews
    • 9.5 "Excellent value."
    • 9.1 "World class service."
    • 8.0 "Location is great."
    • 7.5 "Good breakfast."
    • 6.3 "Internet is average."
    • 5.4 "Average comfort."
    • 4.5 "Not very clean."
    • 4.4 "Rooms are not good."
    • 4.4 "Disappointing food."
    • 3.2 "Horrible vibe."
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    Overall Rating

    7.4 Good
    Based on 208 reviews
    • 9.6 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 7.5 "Good location."
      10.0 "Good access to the airport, said 100%."
    • 7.4 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Internet is average."
    • 5.5 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.2 "For only 52%, the noise level was all right."
      6.5 "Only 65% said rooms were big enough."
    • 4.7 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      3.2 "For 68%, the rooms looked old."
    • 4.3 "Disappointing food."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 74 reviews
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good location."
    • 5.1 "Average comfort."
    • 4.1 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.6 "Rooms are not good."
      3.3 "67% said rooms were dirty."
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    Overall Rating

    7.6 Good
    Based on 110 reviews
    • 9.6 "Excellent value."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good breakfast."
    • 5.7 "Average comfort."
    • 5.4 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      3.9 "61% said rooms were dirty."
    • 4.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.9 "Disappointing food."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Fair breakfast prices"
    data provided by TrustYou

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