The Pyramisa Suites Hotel & Casino-Cairo is situated in the heart of Cairo, Egypt, overlooking the Nile River and within short distance of the Opera House and exclusive downtown shopping. The hotel is just a 5-minute drive to the Egyptian Museum, 15 minutes to the railway station, and about 30 minutes to the Pyramids and Sphinx. This luxurious 5-star hotel in Cairo is the ideal accommodation choice for both corporate travelers and tourists. Business guests will appreciate the modern meeting and conference rooms, while families will enjoy the extra spacious suites and great on-site facilities. The Pyramisa Suites Hotel & Casino-Cairo offers a warm Egyptian hospitality and the highest standards of service. Hotel amenities include the Ambassador Casino, 4 restaurants (Italian, Chinese, Egyptian, and buffet), 2 bars, 2 outdoor swimming pools, Spa & Health Club, gift shop, complimentary wireless Internet access, discotheque, and business center.
Very bad stuff and also nothing belong to reality mentioned about this hotel in internet ( no casino , no club and also not related to nile hotels ) . No professional survice like i could not have key for my room , and everytime i want to inter my room , must go to reception . Was very bad hotel and i am really upset .
Check in Services
The hotel not cleaning at all and the services too poor and I will never ever stay in this hotel next time
Check in and out very slow
I was made to comply on your non-professional cooperation and organisation. We ordered transfer from airport in advance, which was confirmed by Samia Abotaleb but nobody arrived for us. At the reception desk nobody speaked english during our stay (15-21.2.). We sent the credit card details for charging in advance to Samia and at the reception they did not have it and asked us to pay the room.
rooms do not look like a five star hotel rooms tv channels are lemited and not possible to add your favorate channels although i asked to add some channels but with no response..
The staff and the room
the elavators were very busy all the time
The rooms were very large which is typical for Egypt & the room service food was very good as it offered international & egyptian cuisine.
The hotel felt old, there were no bathrobes or quality products in the bathroom which you would expect from a 5*. It needs a refresh with the bedspreads, curtains, bathroom....