Best Western John Jay Inn

The hotel offers a nice breakfast with a variety of options, and it is included in your stay. Some guests have found the utensils to be sub-par, but overall, the breakfast is adequate and fresh.

Yes, the hotel is pet-friendly, and there are safe and convenient parking areas available for guests traveling with pets. However, charges may apply for bringing pets.

The staff at the hotel is friendly and provides excellent service, according to many guests. However, some guests have mentioned that the front desk staff could improve their customer service.

The hotel is generally clean and modern, offering comfortable and well-maintained rooms. However, some guests have reported specific cleanliness issues, such as mold in the bathroom and a dirty pool.

The hotel is a convenient and safe place to stay, especially for guests heading to Baja. However, some guests have noted that the hotel is a little run down and may need some maintenance. Additionally, the high season is in June, and the low season is in January.

Some guests mentioned that rooms facing the highway can be noisy, so consider requesting a room away from the highway for a quieter stay.

Guests recommended checking the amenities in the room upon arrival, as some experienced issues with bathroom fans, shower functionality, and the availability of toiletries.

Upgrading to a suite was recommended by several guests who found the extra space and friendly staff in these rooms to enhance their overall experience.

Before planning a dip in the pool, it's advisable to verify its cleanliness, as a few guests reported disappointment with the pool's condition, including dirt and mosquitoes.

While the hotel offers complimentary breakfast, some guests found it to be standard or lacking in quality, so it's best to set realistic expectations for the morning meal.

If traveling with pets, it's important to note that the hotel is pet-friendly, but it's advisable to confirm any additional charges for bringing pets.

The hotel offers increased accessibility and features such as roll-in showers and elevators, making it suitable for guests with mobility needs.

Some guests reported maintenance issues such as malfunctioning bathroom fans, leaking toilets, and broken furniture, so it's advisable to report any such issues promptly.

Guests appreciated the safe parking area, particularly when traveling to Baja, Mexico, but noted that the property is a little run down, so it's important to keep this in mind.

Several guests praised the friendly and helpful staff, while others mentioned a lack of greeting or dry customer service, so interactions with staff may vary.