Beach Palace

Guests can dine at any of the restaurants at the resort including Wok, Tequila, Bocelli, Sky Bar, Stadium Bar, and Terraza.

The resort offers amenities for families including babysitting or child care, a child pool, kids meals, a kid-friendly buffet, a kids' club, complimentary breakfast, and a playground.

Guests can enjoy 24-hour room service via the mobile app, ensuring they have access to food at any time, which is especially convenient for early tours or excursions.

The low season is in August, while the high season is in February.

While some guests mentioned that the hotel is a little dated and needs renovations, others found the hotel facilities to be as expected and appreciated the high-quality cosmetics for hair and body, as well as the fast room service via the app.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.

Guests advised making restaurant reservations in advance as there were waiting times, especially during peak hours. Consider booking preferred dining times upon arrival to ensure availability.

If planning a visit, consider the high season in February for a vibrant atmosphere and ideal weather. However, be prepared for larger crowds and make reservations well in advance.

Take advantage of the hotel's proximity to attractions like Acuario Interactivo, Playa Marlin, and Kukulcan Plaza for a diverse and enriching vacation experience.

Families with young children can benefit from the hotel's kid-friendly amenities, including a child pool, kids' club, and complimentary breakfast, ensuring an enjoyable stay for the little ones.

Several guests highlighted the value of the all-inclusive package, which includes top-shelf drinks, fine dining meals, room service, and beach and water activities, providing a hassle-free and cost-effective vacation experience.

Due to high demand, especially during the summer, it's advisable to book rooms well in advance to secure preferred accommodations and avoid disappointment.

Guests found the room service via the hotel's mobile app convenient. Consider using the app for fast and efficient room service during the stay.

Some guests noted that the hotel is located next to a road that can be noisy. Light sleepers may want to consider this when selecting a room and pack earplugs if sensitive to noise.

For those seeking a quieter, adults-only experience, it's recommended to explore other options such as the couples-only Sun Palace to ensure a more tranquil environment.