A hotel in Cancun to fall in love, rest and rejuvenate.
Enjoy one of the best hotels in Cancun, Bel Air Collection Resort & Spa Cancun invites you to meditation and serenity, where everything is dedicated to your wellness and to completely restore your body, mind and spirit. With a spectacular beach, it is located 10 minutes from the airport and 15 minutes from the shopping area, restaurants and the exciting nightlife of Cancun.
Come and enjoy a romantic getaway, walk with your partner on the beautiful beaches of Cancun holding hands feeling the sand between your toes and enjoy the beautiful sunrises to the Caribbean Sea offers or whether they prefer to enjoy beautiful sunsets the beautiful view of the Nichupte lagoon has for both.
Live a unique experience at this adults-only hotel and enjoy the nightlife of Cancun and this hotel for couples offer. Bel Air follows the trend Highly Individualized Places (HIP for short) and a minimalist concept, for those looking for an experience of relaxation and romance this is the perfect place.
Enjoy together and create moments that will last a lifetime at one of the best hotels in Cancun. Hotel for over 12 years.
The pool and the closeness to the beach. Compared to other all inclusive hotels in the area, Bel Air had good food.
The rooms were outdated. The A/C is not adequate so you room will be humid.
It was really annoying that they gave me a room that was just painted. I stained the clothes I was wearing when I sat on the jacuzzi. When I was on the pool I ordered a couple of beers that's it.. At the end they were charging me for several meals worth like $100... I complained about it and the member staff confirmed that I ordered that amount of food... After all I ask them to show me videos of it. Of course there weren't any so they just ask me to pay for what I really consumed. I do not recommend this hotel at all!
The staff was great besides while dining for breakfast.
The air broke in our room and it took over 6 times for them to finally move us to another room..
They made us feel really special
Ocean view room, personnel, champaign in the reception
Too simple breakfast
The hotel looks really old and used. The area is horrible, build with monster hotels. I do not reccommend this hotel and Cancun to anybody.
The location and atmosphere, staff were great too
The hotel was nice, clean and quiet. The room spacious and the bed comfortable.
The location. The beach was nice, but there were no shops and only few restaurants around. Tips were not asked but very welcome for everything which is a bit strange for a European traveller.
Although the hotel appeared to have been rennovated a number of years ago and the rooms could do with a little refresh (the white is hard to keep clean!!), we felt it was good value for what we paid. The cost of food and drinks at the pool bar was reasonable and there were some nice extra's like afternoon tea free of charge.
Our sheets had stains and the room furniture was grotty. Also, the hotel has been build on a turtle nesting ground!! We were lucky to see some baby turtles hatch and even a mother turtle lay some eggs while we were there... but how can a strip of hotels right on top of their nesting ground be good for the conservation of these beautiful creatures?
the rooms were beautifully designed. pool was wonderful as it looked out into the ocean. they also offered spa services onsite and also dinner on the beach
there were minor plumbing problems.
A small and intimate hotel, our room was fairly comfortable and big, the Caribbean view from our porch was pretty nice, staff were always nice and the pool was comfortable
the elevators were lighted with a horrible led colors and covered with a cheap silver paper like,only one computer at all of the hotel available for the guests, the jacuzzi was not working and was not fixed during all of our stay.
We loved staying at the Bel Air Collection and Spa Cancun. The staff are so friendly and cant do enough for you. It really is a dream paradise.
I didnt care too much for the food at the hotel. I also didnt like the fact that the room service menu is only in spanish and they dont cater for the english speaking guests which when we were there they were the majority. Also the music played in the hotel could be updated, the same music was played every day 3 times a day, it got so boring after a while.
Very nice atmosphere. Very luxurious and cheek.
There seemed to be ants in our room. I am not sure if this is common in the area due to the climate or aa house keeping issue.
Quality of food and service could have been better. They were very friendly but service was incredibly slow sometimes.