Cancun Resorts

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Cancun - Beach, Eco, Historic
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$237+
| Excellent - 2508 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in Cancun (Cancun Hotel Zone), Fiesta Americana Grand Coral Beach Cancun Resort & Spa is minutes from Cancun Convention Center and Playa Gaviota Azul. This 5-star resort is within close proximity of Forum Beach and Delphinus Dreams. Make yourself at home in one of the 602 air-conditioned rooms featuring minibars and plasma televisions. Rooms have pr...
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Excellent 9.0
Aug 6 2014 Posted by Weijie

The view of our room is great and the beach is excellent!

You have to pay for the breakfast buffet.

Excellent 10.0
Aug 1 2014 Posted by Michael

Fast checkin, well kept and clean place, friendly and attentive staff

Fiesta Americana Grand Coral Beach Cancun Resort & Spa
$143+
| Good - 1221 reviews
Air-conditioned
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With a stay at Krystal Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from Cancun Convention Center and Forum Beach. This all-inclusive resort is within close proximity of Playa Gaviota Azul and Delphinus Dreams. Make yourself at home in one of the 385 air-conditioned rooms featuring minibars. Private bathrooms with showers feature rainfall showerhe...
Overall Rating - Good - 1221 reviews
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Good 7.0
May 21 2014 Posted by Verified Hotel Guest

The staff was very friendly

I didn't like that we got transferd to the next hotel, next door. and that the cleaning lady didn't clean as good and thought we used a tea from the mini bar. And it was under a pice of paper the whole time

The toilet wasn't very good, we had to flush twice. And we got booked with two beds instead of one for my wife and I
Excellent 9.0
Feb 6 2014 Posted by Angela
Great location, very clean and modern. Nice wait staff. However check in time is at 3pm. We arrived early and had a 2 hour wait for a room. So be prepared to hit the beach instead of doing the lobby wait. Take a pass on the meal plan. The food is mediocre. Better eats outside the restaurant.
Krystal Cancun
$129+
| Good - 198 reviews
Air-conditioned
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With a stay at Hotel NYX Cancun in Cancun (Cancun Hotel Zone), you'll be minutes from La Isla Shopping Mall and Yamil Lu'um Archaeological Zone. This beach resort is within close proximity of Acuario Interactivo and Museo Sensorial del Tequila. Make yourself at home in one of the 133 guestrooms. Complimentary wireless Internet access keeps you connected, and...
Overall Rating - Good - 198 reviews
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Good 8.0
Aug 28 2014 Posted by Anonymous

Location and view from pool, room, restaurant. Restaurant food is excellent.

No elevators, restaurant menu has few choices for longer stays. I ate everything on the menu in 2 days.

Mediocre 3.0
Aug 26 2014 Posted by Anonymous

I liked the view from the room and the accessibility to the beach.

I hated everything else about the hotel! Poor customer service, found cockroaches in our room with a sofa bed that was dusty, had to switch rooms three times until we got a room that was clean and fell under what my friends paid for. My room was said to have only one bed so I asked if they had any extra beds to add 2 more people in my room and they said no there is no space but when I went to my room there was an extra twin bed and a sofa bed that my 2 friends could have slept comfortably in, so they lied. I am never coming here again! The hotel didnt event have elevators or someone to help us carry our luggage when we checked in, granted it was late at night but there were still people working. I had to ask someone to carry my bag and the worker was not careful with my suitcase at all as he bumped it into every chair around until I had to say to be please dont damage my bag too. It took us 4 hours to check in!

NYX HOTEL CANCUN
$178+
| Good - 2316 reviews
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Located in Cancun (Cancun Hotel Zone), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Playa Gaviota Azul. This 4-star resort is within close proximity of Forum Beach and Cancun Convention Center. Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Rooms have private furnished balc...
Overall Rating - Good - 2316 reviews
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Good 7.3
Aug 27 2014 Posted by Anonymous

The beach

The wait time in the reception ... And you can feel the sun inside of the lobby

Poor 1.0
Aug 15 2014 Posted by Irene

Rude staff needs to b remodeled

Run down hotel yuck not a 4 star

Krystal Grand Punta Cancun
$253+
| Good - 1735 reviews
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With a stay at Royal Solaris Cancun Resort, Marina & Spa -All Inclusive in Cancun (Cancun Hotel Zone), you'll be convenient to El Rey Ruins and Playa Delfines. This all-inclusive resort is within close proximity of Aquaworld and Wet n' Wild. Make yourself at home in one of the 300 air-conditioned guestrooms. Satellite programming provides entertainment, and...
Overall Rating - Good - 1735 reviews
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Good 8.0
Aug 13 2014 Posted by Natalie

Staff, entertainment, latenight lobby bar.

No wifi and transportation to airport.

Excellent 10.0
Jul 20 2014 Posted by Tina

Great welcoming staff!

Nothing

Enjoyed the hotel the staff was great and the location was perfect.
Royal Solaris Cancun
$192+
| Excellent - 1215 reviews
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One of the few non-all inclusive resorts offering a relaxing and authentic Caribbean getaway experience. Guests can soak up the sun from morning until the day’s last sunrays, lounge under shady palm trees with feet buried in powdery white sands, enjoy a variety of water sports or simply admire the amazing turquoise sea. When the sun sets, the resort offers t...
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Excellent 9.6
Aug 2 2014 Posted by Barry

The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.

Okay 6.0
Jul 31 2014 Posted by Verified Hotel Guest

This has to be the best beach in Cancun, the beach is soft powder white with a long soft area to wade out in. The staff (when you can find them) are very kind and attentive.

The first thing that you notice is the horrific smell of sewage. There has to be something wrong with 'reclaiming' water in the filtering system. The water looks clean coming out of the taps, but even the beach towells, linens etc. have the bad odor.

Unfortunately, this hotel does not deserve a 4 star status. I think that we were one of the only guests that were not owners in a timeshare. The hotel was 95% occupancy, and except for the included breakfast, we never saw more than 3 other people eat in the restaurants...where were they? Our second day at midafternoon we had guacamole and wine at the 'fancier' restaurant beachside, the white china saucer had no fewer that 5 chips in the dish and the guacamole bowl had one--this is a 4 star hotel--dining ware should not be so run-do...
InterContinental Presidente Cancun Resort
$249+
| Good - 452 reviews
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288 luxury guest rooms and beach that seems to go on forever. There's more to a Cancun vacation than the fact that you get more. Cancun is about remembering and seeing something familiar for the first time. Cancun is about all the little things that add up, and that you can finally look back on. A Cancun vacation is about the first time and the last time...
Overall Rating - Good - 452 reviews
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Excellent 10.0
Nov 21 2013 Posted by MandyK25
My friend and I had a short stay of 4 days/3 nights. The staff is awesome! They make sure you are having a good time and that you have everything you need. Not a lot of the staff have a great handle on English, so brush up on your Spanish before you go. There are only 2 dining options, and the Italian place was really delicious. The hotel is cleaned very well everyday, and they leave 2 bottles of water in the room everyday. FYI: the store in the hotel that sells bottles of water only accepts pesos. Also, my friend and I did stuck in the elevator, so I would take caution when using those. Lastly, the first day it rained and there was not much to do. Other than those things, I will for sure be staying here again!
Poor 2.0
Jul 27 2013 Posted by Anonymous
The Park Royal All Inclusive in Cancun was a HUGE disappointment for my husband & myself on a recent trip to Cancun. Our main complaints:1) food options were limited; 1 restaurant buffet style that gets old fast & another Italian restaurant that served dinner but NOT if you have children under 12. We were travelling with our 7-year old daughter! What were we supposed to do with her @ dinner? 2) No poolside service. You could NOT order food or drinks & get served by the pool. They had a horrible snack bar with american nachos, chips,hamburgers and something that resembled frozen pizza. NO AUTHENTIC MEXICAN CUISINE anywhere at this hotel! 3) Drinks were awful.....watered down and in many cases pre-made always served in styrofoam cups....YUCK! 4) NO ROOM SERVICE in the event you didn't feel like coming down to the buffet restaurant AGAIN for a bland meal. 5) Two small pools and only 1 with a swim up bar. Even though we paid for the All Inclusive we ended leaving the hotel to eat authentic...
Park Royal Cancun All Inclusive
$295+
| Excellent - 2412 reviews
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With a stay at Fiesta Americana Condesa Cancun All Inclusive in Cancun (Cancun Hotel Zone), you'll be minutes from Aquaworld and close to Playa Delfines. This 4-star resort is within close proximity of Playa Ballenas and El Rey Ruins. Make yourself at home in one of the 502 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keep...
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Excellent 10.0
Aug 24 2014 Posted by Mark

Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.

Excellent 10.0
Jul 24 2014 Posted by Wayne

Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.

Fiesta Americana Condesa Cancun All Inclusive
$154+
| Good - 735 reviews
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Located in Cancun (Cancun Hotel Zone), Oasis Palm All Inclusive is minutes from Torre Escenica and Museo de Arte Popular Mexicano. This all-inclusive resort is within close proximity of Playa Langosta and Playa Linda. Make yourself at home in one of the 470 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite pr...
Overall Rating - Good - 735 reviews
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Mediocre 3.3
May 27 2014 Posted by enrique

It wasn't all inclusive. Room service was extra. Most places include room service when its all inclusive. No free wifi $30.00 and no free security box $8.00.

Mediocre 4.0
Sep 17 2012 Posted by katangel83
The hotel was OK, the food was very poor not too many varerity. i loved breakfast, they need more kids friendly food. U have to paid for room service (food,water or liquor) and WiFi, everything we need it in the room like towels or ice everytime the person who brought it to us they will wait until you tip them, it was very exausting. the entretainment was very minium most nights outsite near the pool and with no lights. the pool was ok and the beach one day it was very dirty but the remaining of my stay it was fine.
Oasis Palm - All Inclusive Family Resort
$448+
| Excellent - 395 reviews
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Luxury beach front Cancun, Mexico hotel and resort. Guests of the all-inclusive Hard Rock Hotel Cancun enjoy ocean view suites and five-star amenities, including fine dining & nightlife, spa, Wi-Fi, recreation, kid's club and elegant event facilities for meetings & weddings
Overall Rating - Excellent - 395 reviews
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Good 8.0
Jul 22 2014 Posted by Michael

Beach, food

Too many kids

A party hotel for sure.. No stop loud music.. Lots of kids
Good 8.0
Jul 26 2013 Posted by Hotrod05
Very nice place. Staff was polite and helpful.  Bartender Oso is exceptional making you feel welcomed.  Wifi was the worst aspect of the hotel.  It was spotty and not enough bandwidth to handle Netflix 
Hard Rock Hotel Cancun All Inclusive
$372+
| Excellent - 961 reviews
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Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive, vacation. Situated on Cancun’s widest stretch of white sand beach, all guest rooms offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and go...
Overall Rating - Excellent - 961 reviews
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Good 7.0
Apr 5 2014 Posted by Fang

spa

spa
Mediocre 4.0
Sep 14 2013 Posted by Jake9999
I was very disappointed in my stay this year.. This was our fourth year. I was married there and couldn't have asked for a better place... We loved it. But this year whatever new management they have got is not looking at the best interest of the people staying they are looking at the dollar amount they can make. It wasn't like this before. The staff are not as friendly, the food has changed, the bed was horrible and we had to call 4 times for it to be fixed and still was not fixed, the room had no water, the jacuzzi was brown water when we filled it, ants all over, turn down service has changed from previous years and they wanted to down grade us instead of upgrade us with all the problems we had. Mind you we paid for an upgrade when we arrived. It was the worst trip. 
Hyatt Zilara Cancun
$349+
| Excellent - 876 reviews
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Overall Rating - Excellent - 876 reviews
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Excellent 10.0
Aug 24 2014 Posted by Verified Hotel Guest

The best part by far is the staff. The staff is amazing. They go above and beyond.

Cannot say anything negative.

The location is perfect. Just minutes away from shopping and the downtown area. The hotel is beautiful. Several pools. Oceanfront. The food is good.
Excellent 10.0
Aug 18 2014 Posted by Verified Hotel Guest

Georgina from the front desk was very pleasant and professional. Alex at the pool helped me decide which activities were best for me and he chose well for a non swimmer like myself. And the excellent service at the gustavo Italian restaurant was a must.

I wish there were coffee makers in the rooms and complimentary bottled water.

JW Marriott Cancun Resort & Spa
$410+
| Excellent - 2321 reviews
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With a stay at Live Aqua Cancun - Adults Only - All Inclusive in Cancun (Cancun Hotel Zone), you'll be minutes from Museo Sensorial del Tequila and La Isla Shopping Mall. This 4.5-star resort is within close proximity of Maya Cancun Museum and Yamil Lu'um Archaeological Zone. Make yourself at home in one of the 371 air-conditioned rooms featuring iPod dockin...
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Excellent 10.0
Aug 14 2014 Posted by Lily

The service is excellent!!!

The food at most restaurants are very salty. Goo light on the sodium pls.

It's my second time staying at this hotel. Always love the staff and their phenomenal customer service. Our trip this time is glue my sister's wedding. The wedding planner with their staff were on top of everything.
Excellent 9.0
Jul 31 2014 Posted by Verified Hotel Guest

Its a beautiful location with good eats and excellent customer service.

The hotel is excellent, there was staff sometimes that gave off the impression they were new. The hotel should do a better job of training them before leaving them to be the sole person to answer questions at night in the concierge desk

overall great beautiful resort with great bar and food options
Live Aqua Luxury - Adults Only
$408+
| Excellent - 845 reviews
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With a stay at Sun Palace Couples Only All Inclusive in Cancun (Cancun Hotel Zone), you'll be convenient to Playa Delfines and El Rey Ruins. This 4-star resort is within close proximity of Wet n' Wild and Aquaworld. Make yourself at home in one of the 252 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Comp...
Overall Rating - Excellent - 845 reviews
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Excellent 10.0
Aug 11 2014 Posted by Verified Hotel Guest

all inclusive gorgeous views peaceful atmosphere lots of activities and tours

they tried to sale me a timeshare on my honeymoon sent us away 30 min on false pretense but they were nice and polite and made up for it

one of a kind!
Excellent 9.0
Apr 24 2014 Posted by Verified Hotel Guest

the services and activities are beyond my expectation.

We can only use hotel credits for very limited options on tours;services or goods. Because the prices they give are way too highest;the TAX of credits that we need to pay in cash are almost the price of products.

nice
Sun Palace
$150+
| Excellent - 1418 reviews
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With a stay at The Westin Resort & Spa Cancun in Cancun (Cancun Hotel Zone), you'll be convenient to Playa Delfines and El Rey Ruins. This 4-star resort is within close proximity of Wet n' Wild and Aquaworld. Make yourself at home in one of the 379 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Bathrooms have separate bathtub...
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Okay 5.0
Aug 25 2014 Posted by Robert

Size of the room and good location on the beach

Hotel lobby STINKS of mold which is very unpleasant especially when checking in and meeting in the lobby / bar area. Was a little concerned the mold could actually be a health hazard - reason for poor rating of public spaces!

Older hotel that needs maintenance. The staff do a good job of keeping the rooms and public spaces clean but there's only so much they can do without fixing things e.g. elevators not working, light bulbs out, automatic doors not opening, chipped counter tops, walls, mirrors, tile floors etc. For the price paid it was a good deal primarily because of the beach location. Buffet breakfast was very good. FIRST REQUEST - Fix the horrible smell in the lobby area.
Excellent 10.0
Aug 7 2014 Posted by Verified Hotel Guest

The atmosphere overall. Just the warmth of the staff (not necessarily the front desk staff, though), the way it has been decorated, the comforts throughout. All lovely.

Food and drink prices are pretty high.

I've been coming to this hotel for 15 years and - though it has gone through a number of reincarnations - I have yet to be disappointed. I highly recommend it.
The Westin Resort & Spa, Cancun
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