The lounge area was comfortable and spacious and the food offered good value for money
We think it would be difficult to walk up from the garage to the ski gondola because of the spiral staircase.
Very welcoming and helpful staff at the reception and in the restaurant. Very good value meals. Very comfortable lounge area.
The rate I paid through Booking.com!!! Unbelievable for this under-used gem.
The underground parking. A nerve-wrecking experience if one is not used to tight parking places (I'm from Canada). And to charge $ 9.50 a day is ridiculous.
We enjoyed the whole experience, but felt it was a shame the hotel was not being used by many others
We stayed family room on the 3rd floor. We could enjoy stars from the bed. The room was very clean. The combination of tea rounge and child play room is good. It allows parents enjoy relax time watching TV in front of chimny while children also enjoy playing at children's room.
Gym and jaccuzi were working but we were not allowed to use these facilities as it advertised them
The hotel staff were very accomodating, they always made sure they smiled. It was good to see great customer service. The rooms were clean and we were able to relax there
The only thing was smoking in the lobby, where its the only place we could use the internet.
Large and clean room and bathroom. Very helpful and friendly staff. Excellent breakfast. Close to the town centre and ski lift. Good price-quality ratio.
access to the town is good. Staff helpful. Breakfast ok. Hotel parking is to pay for, but free in the town.
Somewhat dated and the rooms could do with an update, but generally clean and tidy.
The restaurant was lovely - much nicer than having a buffet which most hotels in the area seem to offer. Also, really good bar area.
The decor was a bit out of date but the rooms & bathrooms were spacious enough.