Holiday Inn Express Cardiff Airport By IHG

The hotel provides a menu of evening meals and a menu of breakfast items which you can choose from and take up to your room. The staff also offer excellent breakfast service and quality with COVID-19 measures in place.

The hotel has excellent COVID-19 measures in place, including enhanced cleaning, hand sanitizer in guest accommodation and key areas, and contactless check-in/check-out. The staff are polite and happy to assist with any queries.

The front desk staff and housekeeping team are amazing, friendly, and helpful. The staff are polite, respectful, welcoming, and helpful, providing excellent customer service.

Despite the COVID-19 lockdown, the hotel did its best to provide a menu of evening meals and a menu of breakfast items for guests to choose from and take up to their rooms. The staff also offered excellent breakfast service and quality with COVID-19 measures in place.

The hotel's location is ideal for various purposes, and the staff are polite, respectful, welcoming, and helpful. The front of house staff, housekeeping, and maintenance team are amazing, providing a clean and friendly environment.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Families appreciated the hotel's family-friendly facilities, particularly the playground, which provided a great space for kids to play and unwind.

During Covid lockdown, the hotel provided a menu of evening meals and breakfast items that guests could choose from and take up to their rooms. This flexibility was appreciated by several guests.

One guest reported that the hotel is currently being used as a shelter for the homeless and people with severe drug addictions, which caused disturbances during their stay. It's advisable to inquire about the current situation before booking.

Multiple guests praised the polite and helpful staff, particularly noting the excellent COVID-19 measures in place. The breakfast service and quality were also highlighted as great.

The hotel's location near the airport was a positive aspect for many guests, providing convenience for those with early or late flights.

Some guests mentioned that the rooms were modern and offered movies-on-demand. However, it's advisable to check for specific amenities based on individual preferences.

Guests appreciated the in-house bar and restaurant, which provided convenient options for dining and enjoying drinks without having to venture far from the hotel.

One guest reported disturbances during their stay due to the current use of the hotel as a shelter. It's advisable to consider this aspect, especially if noise sensitivity is a concern.

The front desk staff received praise for their exceptional service, with one guest mentioning a particularly considerate gesture of offering to take a food order for a late arrival.