Basics
Dining
Services and conveniences
General
Bathroom
Media and entertainment
Accessibility and suitability
Outdoor
Laundry
Workspace
Parking and transportation
Bedroom
Health and safety
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is conveniently located near various attractions, making it a great place to stay during the high season in March when you can explore nearby places like Pat's Fun City and the Carlsbad Museum and Art Center.
How is the quality of the beds at the hotel?
Some guests have mentioned that the beds were uncomfortable, so it's recommended to check with the hotel about the bed options available to ensure a comfortable stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests who are traveling by car.
What can guests expect from the complimentary breakfast at the hotel?
While some guests have mentioned that there was no breakfast available, it's advisable to check with the hotel about the current status of their breakfast offerings to avoid any disappointment.
How is the cleanliness of the hotel?
While some guests have reported cleanliness issues, such as dirty rooms and bathrooms, it's recommended to communicate any concerns directly with the hotel staff to ensure a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with room amenities such as broken curtains, non-functional TV, and dirty bathrooms. It's advisable to check the functionality of these amenities upon check-in and request a room change if necessary.
Verify Breakfast Availability
Despite the hotel advertising free breakfast, several guests were disappointed to find that breakfast was not available. It's recommended to verify the current status of breakfast service before booking or upon arrival.
Consider Ground Floor Rooms
Guests with mobility issues or heavy luggage found the lack of an elevator inconvenient. If accessibility is a concern, consider requesting a ground floor room when making a reservation.
Double-Check Reservation Details
Some guests experienced discrepancies between their reservation details and the actual room provided, such as bed type and additional charges. It's advisable to double-check reservation details with the hotel before arrival.
Address Hygiene Concerns
Several guests reported cleanliness issues, including mold, dirty bathrooms, and stained sheets. It's important to communicate any hygiene concerns to the staff promptly for resolution.
Inquire About Special Services
If specific services are important, such as a functioning ice machine, pool availability, or breakfast, it's recommended to inquire about these directly with the hotel before booking.
Plan for Noise
Some guests mentioned noise disturbances during their stay. Light sleepers may want to consider bringing earplugs or requesting a quiet room away from potential sources of noise.
Check for Maintenance Issues
Some guests encountered maintenance issues such as broken shower knobs and non-functional heaters. It's advisable to report any maintenance issues promptly to ensure a comfortable stay.
Engage with Friendly Staff
Many guests praised the friendly and helpful staff members. Engaging with the staff for assistance and recommendations can enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $79 | $81 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 37% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.2 | 3.1 mi | Carlsbad Cavern City | 3.3 mi |
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