Located in the heart of historic downtown Charleston on Marion Square, the Francis Marion Hotel has offered gracious service and elegant accommodations since 1924. Meticulously restored, the Francis Marion combines 1920's style and grace with modern comfort and conveniences for today’s sophisticated traveler all within steps of some of the cities best boutiques, historic landmarks and great eateries.
Amenities include doorman and bell service, concierge, valet parking, room service, complimentary wireless Internet services, business center, newsstand, gift shop, Starbucks™ and a well-equipped fitness center. Guests can enjoy classic Southern cuisine for breakfast, lunch and dinner in The Swamp Fox Restaurant & Bar, a Charleston restaurant, known for its artfully prepared dishes using local farm fresh ingredients. Or simply relax with cocktails and jazz piano music in The Swamp Fox Bar. The hotel also offers complete spa services at the on-site Spa Adagio.
Enjoy a wonderful night's sleep surrounded by heavenly, European-style bedding with overstuffed duvets and down pillows. As the only high-rise hotel in the historic district, the hotel offers spectacular views of Charleston's church steeples, antebellum mansions and famous harbor.
They upgraded our room because they didn't have the original room we booked upon arrival. We were staying 5 days. after two days they kicked us out of the upgraded room and moved us to a room half the size saying that the room they upgraded us to was already booked beyond our current stay. This put a damper on the remainder of our stay at the hotel due to the room being a little too small for two people Also the other guest in the hotel that had business meetings were very rude and arrogant and continually blocked the top of the stairways coming up to the main lobby.
I loved the location of the hotel, close to everything and just off King Street, the best shopping in the city. The rooms were spacious and clean, and hotel seems to accommodate a lot of people. The Swamp Fox restaurant was very good for breakfast. A wide variety on the menu with a Starbucks just outside of in, still in the hotel.
The hotel is very noisy at night due to screaming and honking of horns on the main road-and I was on the 7th floor. I wish the hotel had a free continental breakfast and that you did not have to walk a block to get to the hotel parking, which is the city garage.
Rooms clean, large and well furnished. Staff was great, from the bellman to the valet to the front desk. Starbucks in lower lobby a nice feature.
Hallways have some deferred maintenance.
Bathroom was tight but clean.
A bit tired, could use the next update. Will definitely stay again.
Free Water and convenience
Lack of air flow in the bathroom.
Location Close to restaurants and shopping Friendly staff Old world charm
No fridge in the room Parking $16 a day
Location room size
TV did not work initially, but was quickly fixed Toilet did not fill initially, but guest was able to fix overly expensive room rates airport shuttle forgot to pick us up
The staff was extremely helpful and pleasant to speak with. Rooms were well kept, and the location is wonderful. Everything in downtown Charleston is a 15 minute walk or less away, and the free city trolley has a stop right across the street if you would prefer not to walk.
My only complaint would be that the parking is a little hard to find, but it is very secure and was a small issue, nothing to worry about.
Location was great and so were the bell hops
The rooms where old. Bathroom was the size of a closet. Front desk staff was rude.