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Amenities
| General | 24 hour front desk, Air-conditioned, Complimentary breakfast, Express check out, Laundry facilities, Parking (free), Pool (indoor) | ||
| Activities | Fitness center | ||
| Services | Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Star Ratings
| Comfort Suites Airport | |
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Okay 5.0
Mar 12 2014
Posted by Jane
I liked that it was a suite with refrig and microwave The fitness center was not working. I tried the treadmill and was able to walk, slow, at 5.8. The stepper had an out of order on it and there was not an elliptical. When i go away the 1st most important thing is the fitness center. I liked that it was a suite with refrig and microwave The fitness center was not working. I tried the treadmill and was able to walk, slow, at 5.8. The stepper had an out of order on it and there was not an elliptical. When i go away the 1st most important thing is the fitness center. |
Good 7.0
Feb 26 2014
Posted by Verified Hotel Guest
Clean lobby and, overall, clean rooms. Comfortable beds and nice water pressure. Helpful, friendly staff. Minutes from the airport. Airport shuttle provided, though I don't know if it runs all day. The biggest disappointment was the location. While it is situation close to the airport, it has few restaurants in the immediate area. The hotel is clean, but a few frays in carpet edging and the sofa cushions contribute to a slight worn look in places I booked this room based on the Guest Favorite rating I saw in the listings and was disappointed. The staff was friendly and helpful, but breakfast didn't start until six--too late for those with an early flight. It's near the airport, but it lacks clear access to it and the highway. One of the two adjacent roads requires a right turn only, and there is little signage. At first, we thought it was a residential area. The biggest frustration was the lack of restaurants in the immediate vicinity. We expect...Clean lobby and, overall, clean rooms. Comfortable beds and nice water pressure. Helpful, friendly staff. Minutes from the airport. Airport shuttle provided, though I don't know if it runs all day. The biggest disappointment was the location. While it is situation close to the airport, it has few restaurants in the immediate area. The hotel is clean, but a few frays in carpet edging and the sofa cushions contribute to a slight worn look in places I booked this room based on the Guest Favorite rating I saw in the listings and was disappointed. The staff was friendly and helpful, but breakfast didn't start until six--too late for those with an early flight. It's near the airport, but it lacks clear access to it and the highway. One of the two adjacent roads requires a right turn only, and there is little signage. At first, we thought it was a residential area. The biggest frustration was the lack of restaurants in the immediate vicinity. We expect... |
Excellent 10.0
Feb 21 2014
Posted by Anita
The room was very spacious. It had a little kitchen area with a dishwasher, cabinets, mini fridge, sink and coffee maker. It had a living area w/ TV and a separate bedroom that also had a TV. There are no weights in the fitness area. We only stayed here one night, but it was right off a main highway, less than 5 minutes away from the airport, and it was an excellent stay for what we paid!The room was very spacious. It had a little kitchen area with a dishwasher, cabinets, mini fridge, sink and coffee maker. It had a living area w/ TV and a separate bedroom that also had a TV. There are no weights in the fitness area. We only stayed here one night, but it was right off a main highway, less than 5 minutes away from the airport, and it was an excellent stay for what we paid! |
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Poor 1.0
Feb 18 2014
Posted by Salvatore
This was a trip from hell thanks to this particular comfort in . I had made my reservation through Priceline like I always do mind you I always stay at the comfort all over the United States I had an early check in which I requested in advance I drove 12 Hrs through three snow storms only to get to this hotel and encounter the nastiest man I've ever delt with his name was William mcneely over booked the hotel would not accommodate me with a place to change into my business suit I had a 9:00 am meeting with a client in Charlotte missed the meeting he was very nasty to Priceline when they called but I have to say priceline had called another hotel and in less than thirty minutes I was on my way needless to say I lost the client because of my tardyness and I owe it all to mr William mcneely of the comfort inn in Charlotte would not recommend this facility to my worst enemy comfort inn lost me as a customer thanks to William mcneely by the way the reason comfort inn was ...This was a trip from hell thanks to this particular comfort in . I had made my reservation through Priceline like I always do mind you I always stay at the comfort all over the United States I had an early check in which I requested in advance I drove 12 Hrs through three snow storms only to get to this hotel and encounter the nastiest man I've ever delt with his name was William mcneely over booked the hotel would not accommodate me with a place to change into my business suit I had a 9:00 am meeting with a client in Charlotte missed the meeting he was very nasty to Priceline when they called but I have to say priceline had called another hotel and in less than thirty minutes I was on my way needless to say I lost the client because of my tardyness and I owe it all to mr William mcneely of the comfort inn in Charlotte would not recommend this facility to my worst enemy comfort inn lost me as a customer thanks to William mcneely by the way the reason comfort inn was ... |
Okay 6.0
Feb 18 2014
Posted by Sean
This hotel is close to the airport. The staff was very friendly and accommodating. The heat did not work in the first room we were given. We were moved to a two room suite in short order. The heat did not work in one of the rooms, which was strange, because all of the heating units (wall units) looked new. The hotel backs onto Billy Graham Parkway, so expect to hear plenty of traffic, as well as aircraft overhead. I know it's close to the airport, but the soundproofing could be better. The hotel is advertised as newly remodeled, but the remodeling is superficial at best. One of our windows was missing some weatherstripping, so the cold crept in as well as the noise. The breakfast was pretty awful, and my standards aren't high for a free breakfast. The eggs were watery, and the grits were surprisingly disappointing for being made in the South. I thought it might be a fluke, but it was the same every day. If you just like toast and muffins and the li...This hotel is close to the airport. The staff was very friendly and accommodating. The heat did not work in the first room we were given. We were moved to a two room suite in short order. The heat did not work in one of the rooms, which was strange, because all of the heating units (wall units) looked new. The hotel backs onto Billy Graham Parkway, so expect to hear plenty of traffic, as well as aircraft overhead. I know it's close to the airport, but the soundproofing could be better. The hotel is advertised as newly remodeled, but the remodeling is superficial at best. One of our windows was missing some weatherstripping, so the cold crept in as well as the noise. The breakfast was pretty awful, and my standards aren't high for a free breakfast. The eggs were watery, and the grits were surprisingly disappointing for being made in the South. I thought it might be a fluke, but it was the same every day. If you just like toast and muffins and the li... |
Good 8.0
Jan 24 2014
Posted by Lara
Great to have an indoor heated pool. Nice to have the big desk and office chair. We loved having the rolling cart to carry our luggage upstairs :) We didn't have a shower curtain or sheets for the fold out couch until we asked. Great to have an indoor heated pool. Nice to have the big desk and office chair. We loved having the rolling cart to carry our luggage upstairs :) We didn't have a shower curtain or sheets for the fold out couch until we asked. |
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Excellent 9.0
Jan 2 2014
Posted by Verified Hotel Guest
Despite a bowl game being scheduled in Charlotte, this Comfort Suites was very quiet. The hot breakfast was good. The fitness room only had running/walking equipment. An universal weight machine or pull-up bars would have satisfied me. The rooms were big and the pillow flat; however the hotel supplies enough pillows to make one decent pillow. The location of this hotel was okay: quick and easy access to I-85. Nonetheless, the hotel is at the end of an one way street, therefore, you have to drive around the block to get back to the location.Despite a bowl game being scheduled in Charlotte, this Comfort Suites was very quiet. The hot breakfast was good. The fitness room only had running/walking equipment. An universal weight machine or pull-up bars would have satisfied me. The rooms were big and the pillow flat; however the hotel supplies enough pillows to make one decent pillow. The location of this hotel was okay: quick and easy access to I-85. Nonetheless, the hotel is at the end of an one way street, therefore, you have to drive around the block to get back to the location. |
Excellent 10.0
Jan 1 2014
Posted by Verified Hotel Guest
Great option for staying. Nice breakfast. The drapes in the room did not close completely. Great option for staying. Nice breakfast. The drapes in the room did not close completely. |
Good 7.0
Dec 17 2013
Posted by Philip
The room size I reported the same issue with my room more than once The room size I reported the same issue with my room more than once |
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