Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Only chicken as a meat dish through out the flight
Nothing really was great as such. Seen other no name airlines perform better.
Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers
I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.
On line check in needs a lot of improvement. I tried and gave up.
Food not good, flight attendants not the best, not accommodating very ruff
the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.
Oh my god! For an13 hour flight they serve you food just one time. Also don’t be thirsty they give you a little small cup of soda to drink. They seem like their goal is to feed you one so they don’t have to be bothered with you. It quite surprise for such a long flight there are several times to eat at least three and the food was well lackluster. The food and lack of offering drinks which were always hot no ice provided.
As soon as I boarded, the flight attendant informed me that the screen on my seat is not working (business class), I was a little disappointed because my flight is around 3 hours, then a man approached me asking me to sign a paper that I accept the fact that my seat screen is not working and that I accept to fly despite of that !! and if I don't sign then I may be removed from the plane !! It's a shame, paying $$$$ for the flight and then treated this way.
Flight was delayed 2.5 hours - a big deal on an overnight when you plan to sleep.
I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
Nice flight, nice crew but no cookie or napkin with my seltzer.
The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.
EWR terminal C United Club is great. Flight and everything else mediocre
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
Despite paying business class, the angle seat was uncomfortable. The crew was just ok. The baggage checkin was a mess at JNB.
The seats were broken, crew didn’t really care about service, boarding was not priority for business class, my bags arrived last
Comfortable flight, departed and landed on time, crew were polite and courteous. The food was really good considering it was an aeroplane meal. I would travel on Egypt Air, again
Chaotic boarding began 5 minutes before departure without any announcements explaining the delay. Once on board, an outdated 737 greeted me, without of WiFi. The crew hastily placed trays in front of passengers without any interaction or smiles, only to swiftly retrieve them and vanish for the remainder of the flight. The food provided was inedible, but there were decent juice options like guava and strawberry. The only reason I chose this flight was because of its schedule; otherwise, I would have opted for a different airline.
The bathroms were disgusting by the end of the fight.
The crew in Business class for me departure and return were very pushy and rude. They would place the food in front of you and majority of the time remove your meal and toss it without asking if you were done. At one point on the return flight one of them crew members completely missed my sister and when I told another crew member who told that person in their language, she got an attitude and didn't offer her some of the other options they had like yogurt. They need to also take into account that not everyone can eat nuts and that shouldn't be on everyone's plate. Also the plane is dirty! I had to thoroughly wipe down every inch of my area and it was just nasty. The reclining seat struggled to fully extend. For the amount of money I paid for business class I expected better.
Flight was supposed to take off Saturday at noon. Bumped for unknown reasons until 2 am, then 9 am, then noon, then we don’t know. Not weather related. Dismal and non existent customer service. No 24/7 relations. Couldn’t get my bag back to attempt to get on another flight until 5pm Saturday. Will never take this airline again!
Greater clarity in organizing line-ups for the various boarding groups would have made it easier for all. Due to the many children, the announcements could not be heard clearly enough, so a simplicity in organization would have helped.
I had a great experience with EGYPTAIR. They offered me to check in my handbag which made it very easy since I use a cane. Thank you to EGYPTAIR crew for making sure everyone is receiving the right services.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside
Was so surprised that for a short flight we were served a sandwich lunch
I didn’t like anything. I fly about 40 times per year and this is by far the worst airline I’ve even been on.
In business class and attendants acted like bothering them when asking for water. Which they didn’t even offer at all during the flight.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, the first flight was delayed for 4 hours & the second flight was delayed for 40 hours!!!!! The staff on the flight from Amman to Detroit are rude . The food was not good at all.
Entertainment content is outdated. Food; I chose the chicken meal with rice, I would like to know the thought process of serving rice and chicken to be eaten with only a fork?! I don't eat spicy food for health reasons, I found out that the rice is very spicy after the first bite, so I didn't eat.
It was operated by Oman Air . So old airplane so dirty and so hot till we were flown We paid a full price for this flight but it’s not acceptable The plane was parked in cargo parking it was very far from the airport
Some entertainment would have been appreciated on a 5 hours+ flight, the aircraft was quite old, even trays kept falling down with each minor turbulence. Meals were also bad.
Bordón could be bettet if the company say before boarding the order of the different groups.
Checked in is easy and it was a smooth flight from LAX to Munich
There is no recline on flight from DFW to FRA. Middle eastern airways provide better recline option for the same class. FRA to Bangalore has better recline option. I bid 100$ for premium economy, my request was declined. But staff handled it without issues.
The Lufthansa part was wonderful. The short connection flight was not.
German crew were very kind. Food was okay but can be better, especially bread was not good, Garbage collection was very poor.
Awful Terrible staff poor communication Flight delayed for an hour with no apology or explanation and no help re missing connecting flight. Resulted in a 7 hour layover at Munich waiting for another connecting flight. Only 15 euros refreshment voucher given. Will not fly Lufthansa again
Both flights were late for what appeared to be the airline’s not having the planes ready. Arrived over 6 hours late.
It was a busy flight and all the crew were very helpful and gracious
Seats were not the most comfortable and food options weren’t great but overall but everything else was excellent
Check-in very easy and smooth. Plane and crew were nice. Seat open next to me created more space. Food was fair but plentiful. Lots of movies and I was able to sleep some on the way to Munich. Very tight connection, about an hour. Fast through passport control and a bit of a walk to last G terminal gate but I made my connection to Palma. Unfortunately, my luggage did not make it. It is now almost 24 hours since I anded and still NO luggage. I know it landed last night on another flight. Local delivery should be today to my hotel in Palma but nothing yet. I asked about the tight connection when I checked in and was assured they would get my luggage to the connecting flight. Very disappointing it missed my flight but more disappointing that it has taken so long to arrive. Failure on the airlines and service to get my luggage to date.
Newark Liberty Airport (EWR)United States
Amman (AMM)Jordan
Amman - Newark Liberty Airport