With a stay at The Chester Grosvenor, you'll be centrally located in Chester, steps from Eastgate Clock and Chester Cathedral. This 5-star hotel is within close proximity of St Peter's Church and Chester Town Hall.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and DVD players. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, babysitting/childcare, and wedding services.
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Polite and helpful staff, beautiful room, excellent food and facilities. Everything you should be entitled to expect from a 5star hotel.
The breakfast was superb. Both food and service were exceptional.
The room was dark. The weather was bad and therefore the light outside was poor, but I was unable to find a position where I could sit and read comfortably. There was not a light which I could sit under.
We were celebrating our Silver Wedding - this was a last minute deal and we managed to secure a room for about 50% less of normal rate - on arrival the staff were attentive and after we told them about our Silver Wedding a small complimentary cake was left in the room. We had an automatic upgrade to i think a Classic Deluxe room, which was amazing. This is truly a 5 * hotel, and although only for one night - it lives up to everything described on their website - Amazing...
The only thing i would say - is we were not told very much about the SPA facilities, it was a case of find out for yourself - but as we were only in the hotel for one night it wasnt really an issue.
Excellent customer care in every way. Always ready to help but not intrusive.
Great customer service and attitude of staff
Prob with hot water making tea lukewarm!