|General||24 hour front desk, ATM on-site, Bar/Lounge, Cribs available, Express check out, Parking (surcharge), Pool (indoor), Restaurant|
|Services||A/V equipment rental, Concierge service, Laundry service, Meeting/Banquet facilities|
|Policy||Pets not allowed||Landmarks||
Good, 1,374 reviews across the web
|Service||96% found the |
|Room Cleanliness||71% said |
|Beds||72% said the |
|Hotel Building||Acceptable building. Only 52% of guests gave positive comments.|
|Noise Level||67% thought it was |
|Old/New Room||For 56%, the |
|Room||61% said the|
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
It was close to the area I needed to go
Lack of access to transportation (cabs)
Location and helpful staff
The room was frigid cold with preset not adjustable heat. The day I stayed my room was 65 degrees. I did not sleep well at all. Took all the blankets off both beds Although the front desk was sympathetic they did nothing to fix the situBecause of the coldness of the room I will never stay there again and I will never recommend anyone I know ever stay there.
The bath tub did not drain, i had them fix it one night and then the same thing happened again the next day where it did not drain and it was pretty much filled with water all the way to the top.
The staff were extraordinarily helpful. It would be very difficult to be in a better location for the price.
Bathroom was extremely small. Person who checked me in was rude. She put a bright green wristband on my wrist and you could only bring people up who had the wristband. No microwave. Tried to change me extra for a late checkout but not other guests.No towels in room and took forever to bring them. Comforter on bed felt like cardboard. Room either hot or cold. Nothing in between.
Location, small, updated modern fixtures, warm in the winter, a nice swimming pool.
If the valet parks the car, it costs $50 for 24 hours.
Great location and helpful staff.
The HVAC system can only be on heat or cooling. Room was extremely warm and the windows do not open. Not comfortable for those who like to sleep in cooler temps.Older hotel with updated rooms and older plumbing. The room was clean and comfortable. Bathroom had older tub/toilet and very small sink. The water in the shower was warm at best. The hotel is in a wonderful location within walking distance of many sights and restaurants. Unfortunately, its also close to the train station. This can be annoying when trying to sleep. If your room is facing the back of the hotel, you may need earplugs.
Location and price staff
The heating and cooling system is either hot or cold not adjustable in room. The window opens and the fan can be turned off.Great price and location. Room was clean, noise level was tolerable. Staff was very friendly and helpful.
I didn't. No hot water (only warm) which couldn't be fixed
They have a smoking floor that they put me in (like old times when people could smoke in the room) since they were fully booked! When called priceline they offered me to cancel the deal and leave (630 pm - Chicago - where will I go?), no substitutionRoom was changed by the hotel, they were better than priceline with costumer service. No more priceline! Terrible costumer service. Also the hotel should be rate lass than it is- defiantly not 3 stars. And I'm not spoiled - if it comes for me it's really bad! Breakfast was great- but pricy.