The Establishment

Rooms Make yourself at home in one of the 3 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this Mediterranean guesthouse include ski storage, wedding services, and tour/ticket assistance. Hop aboard the complimentary shuttle and get to the casino or shopping center in no time. Property Location With a stay at The Establishment in Christchurch (Ilam), you'll be within a 10-minute drive of Christchurch Public Hospital and Christchurch Casino. This 4-star guesthouse is 0.1 mi (0.1 km) from University of Canterbury and 0.2 mi (0.4 km) from Riccarton Road. Dining A complimentary buffet breakfast is included. Renovations The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Shuttle services Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Late check-in fee for check-in between 10:30 AM and 1:00 PM (amount varies) Credit card charges are subject to a surcharge of 3.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:30 PM The minimum age of Checkin 20 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit The front desk is open daily from 7:30 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:30 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety