|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Complimentary breakfast, Laundry facilities, Parking (free), Restaurant|
|Activities||Fitness center, Game room|
|Services||Business center, Meeting/Banquet facilities|
Nothing. They messed up our room reservation and the staff was not helpful.
Everything. It was filthy, it looked like they never cleaned. Just to reiterate, they messed up my room reservation and multiple occupants did not have a bed and instead had to sleep on a bed.This was the dirtiest hotel I think I have ever stayed in in my entire life. Do NOT book this hotel. The location is the only good thing about it. I wore layers of clothes to separate myself from the bedsheets. Disgusting. Not to mention they messed up our room booking and instead of having two beds like I paid for, I was left with one bed and a couch. It was not a pleasant stay.
the price was over rated for such kind of a hotel
Great location. Older hotel, but completely functional for the price. Safe, didn't notice any problems in the common areas or parking lots. bar, restaurant downstairs was convenient.
Smelled like an older hotel!! No problem.
DIRTY!The hotel was dirty. Our floor spelled like pot. The towel looked unwashed. There were about 10 people in the bar and it took 20 min to get a drink. The free breakfast consisted of frozen waffles and cold cereal. The coffee was terrible. The only plus side was the guy at the front was nice.
You could smoke cigarettes in the room; it was close-ish to the venue
I fear they may have had bed bugs!
Too much to write. Very bad.Priceline shows the hotel is in downtown however, that is not the case. It is a sketchy area with unsavory looking people walking and hanging around the parking lot. The picture of the building must have been from opening day because it does not appear to have had any up keep done in a long time. The inside isn't any better. It smells like stale smoke and they actually tell you to park your car in a different lot if you don't want things stolen! The room was not outwardly dirty but certainly didn't have a clean feeling and the carpet was sticky. My sister and I were in town for a concert but not feeling safe or clean, we checked out almost as soon as we checked in. Priceline told us the hotel would not give us a refund but when we spoke with the hotel they said it was priceline that gives the refund. He whole experience was very frustrating and put a damper on a would be great evening.
It was cheap.
It smells bad. The rooms are dark, some of the lights didn't work. The continental breakfast is a JOKE. The location is horrible and downright scary; my wife was a nervous wreck.It looks nothing like the pictures inside or outside. It is in a dangerous part of town. The outside of the hotel is indicative of the inside, so what you see is what you're going to get. If Priceline hadn't made me pay for the stay beforehand, I would have canceled... and I almost decided to go somewhere else and forfeit the money I had paid already!
Great location, excellent hotel.
No.Great place to stay if you are on a budget and need to stay in Downtown Cleveland!
The location was excellent .
I think security was an ongoing issue. Broken bottles in the parking lot. Unsecured parking area.The hotel was fine for one night. We did have great seats for the fireworks display that went off after the game...nice surprise.