Staff was friendly
The breakfast could of had more options.
The room was very spacious. It had a mini fridge and a microwave. The bed was comfortable.
there was no dish soap to wash the mugs and glasses with.
Nice breakfast area.
Old carpet and beds in room. Very old fixtures in bathroom. Room faced the interstate and I heard cars and trucks all night long. Probably slept a total of 3 hours.
Liked the location
Had a bit of a hassle trying to adjust the room type. The room was dated and the carpet was damp in certain areas of the room.
General housekeeping could stand improvement fans, ,woodwork and sheets being changed before next guest arreive
Excellent, spacious, clean, comfortable room. Great amenities including indoor pool and sauna with lifts for the handicapped, lgood-sized laundry area, and a well-appointed fitness room. Courteous and friendly staff.
The first floor room I had received a lot of light from the parking lot, including headlights. The curtains were sheers with no liners. Also, parking could have been better. Spaces were small and in short supply for a hotel this size.
Rooms are large. Hotel is older, but their staff appears to actually care about keeping it maintained so I didn't see anything that looked espeically worn or dingy.
Breakfast area is cramped. You have to squeeze between chairs to get around in it.
There was a strong perfume smell everywhere. I have no idea where it was coming from, but it bothered me.
The beds were so comfortable. The staff was great! We loved the breakfast! Nice little kitchenarea in suites with small sink, refrigerator, and microwave. The room was well designed.
The seating was limited for breakfast but we made new friends. Also, the rooms are suites so really no problem if we had to take our breakfast back to the room. There was not too much that we did not like.
Clean and comfortable.
My car and six others were broken into during the night. When I asked the folks about some help with a discounted night stay until i could get my window replaced they told me that they could not help me. I think that was poor business.
Hotel was clean, great price and staff was very friendly.
Bfast --eggs tasted like frozen eggs and sausage didn't taste like sausage
the vicinity to all the area amenities and size of the room and cleanliness.
The location regardless Concord Mills
The staff, it was TERRIBLE. The smell in the lobby....