Cozumel Hotels

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Cozumel - Beach, Shopping, Eco, Historic
Cozumel - Exterior
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$167+
| Excellent - 776 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
The Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. A thoughtful and secluded beach club is reachable through a private underpass from the main garden, and vacations thrive in the two whirlpools, two infinit...
Overall Rating - Excellent - 776 reviews
Hotel Cleanliness
95% thought it was clean.
Beach Sports
Beach sports facilities are great, according to 94%.
Also good to know about the hotel:
Nice kids facilities
Excellent 9.6
Apr 8 2014 Posted by James

We LOVE the Park Royal! We have been there at least 12 times and every time we try somewhere else, we always wish we were at the Park Royal. Great snorkeling right off the beach, good drinks, good food options, great, friendly staff and good entertainment options. Feels like home.

... more
Good 8.0
Mar 23 2014

Clean, spacious, nice pool/beach area

We would have liked for more options for nightlife. Possibly live music, dance club, coffee bar. The food was not the highlight of the trip but we loved the resort.

The hotel met our expectations, great view off of our balcony. We enjoyed watching the cruise ships coming in and out each day. The staff was friendly, courteous, efficient. We would ... more
Park Royal Cozumel All Inclusive
$423+
| Excellent - 226 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Cozumel Palace All Inclusive in Cozumel, you'll be minutes from Dolphinaris and close to Palacio Municipal. This 4-star resort is within the vicinity of Playa del Carmen Ferry and Chankanaab National Park. Make yourself at home in one of the air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop...
Overall Rating - Excellent - 226 reviews
Pool
Pool was lovely, according to 88%.
Entertainment
84% were fond of the entertainment options.
Also good to know about the hotel:
Impressive bathroom
Great reception
Excellent 10.0
Oct 30 2013 Posted by HueChung
We loved Cozumel Palace. The service there was excellent. And scuba diving with the one at the resort was good too!! We will come back. ... more
Excellent 10.0
Jul 22 2013 Posted by AshHack
We recently returned from our 9 day Honeymoon trip from the Cozumel Palace. We had never been to Cozumel, nor to any of the other Palace resorts. It was the most amazing experience. The staff, food, accommodations, rooms and location were above any expectations we had prior to our trip. We felt very safe and comfortable the entire time. The hotel staff were the absolute best at arranging excursions, giving advice and being so friendly that we felt as if we were family. Alexandro was our breakfast server who each day remembered our drinks and greeted us each and every morning with a vibrant smile. Sylvia was our poolside server, and as soon as we were on the pool deck she was making sure we had drinks, towels, water and were completely comfortable while outside. Raul and Roger were at the swim up bar and ensured that we were having the best experience while sitting at the bar with them. As well as Daniel, Gabriel and Josue they kept us smiling and enjoying each and everyday we were ther... ... more
Cozumel Palace - All Inclusive
$113+
| Good - 2 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Hotel B Cozumel opened its doors two years ago with an authentic and avant-garde offer for travelers in search of new experiences. The boutique property combines the natural beauty of the Caribbean with a cool concept of spaces, featuring new trends in design, cuisine and entertainment. Lodged in one of the most exclusive areas of Cozumel, it is only 5 minu...
Overall Rating - Good - 2 reviews
Okay 5.0
Mar 25 2014

View of Carribean. Away from cruise ship terminal. Nice design. Great staff.

The hotel is not sure if it wants to be a relaxing retreat or party central. It did neither well. The pool & hot tub often had loud, drunk people. We had to keep our balcony door closed due to tobacco smoke wafting up from the pool.

Although the restaurant aspires to be chic, it is average. Fish did not taste like it was fresh. Breakfasts choices other than eggs or more eggs were limited. ... more
Excellent 10.0
Feb 28 2014

The size was perfect and the rooms very clean. It was very quiet and relaxing as everything shut down at 10 PM. The staff was excellent and it had a very good restaurant.

We really loved the open spaces and you had many places to just Be, from the sandy area, restaurant, pool, and deck. It never felt crowded. They provided very large towels for the pool. ... more
Hotel B Cozumel
$163+
| Good - 703 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Sunscape Sabor Cozumel, a place where everyone will find a place that suits them perfectly. We are the largest beachfront resort along with its larger variety of room categories and services in Cozumel Island.Vacations at Sunscape Resorts & Spas are unforgettable adventures offering lively, exhilarating, and affordable Unlimited-Fun® vacations now in Cozumel...
Overall Rating - Good - 703 reviews
Beach Sports
Beach sports facilities are great, according to 94%.
Hotel Cleanliness
81% thought it was clean.
Also good to know about the hotel:
Pleasant entertainment
Good bar service
Okay 5.0
Jul 2 2013

The staff was very nice. Snorkels, kayaks, and sailboats available.

Whole party got sick off the food. The schedule (made and distributed daily) was always wrong. Weak coffee.

... more
Excellent 10.0
May 30 2013 Posted by JSpence
My boyfriend and I had a wonderful stay. We were initially worried about the stay because of bad reviews that we had read. However, we went into the situation expecting very little which probably made our stay even better because we had low expectations. The hotel was not a 5 star resort so you should not expect room service etc. The staff is willing to go above and beyond to make you happy and they are all very sweet. We stayed on the side in which the Italian restaurant is located which was great because it did not have the sulfur smell that most guests were complaining about. On our last night we wanted to upgrade to one of the rooms that had a jacuzzi tub on the balcony. To our surprise the front desk lady upgraded us for free. If you have an easy going attitude and are nice to the staff you will be rewarded. We saw multiple people get irritated with different things such as having to wait for a seat at a restaurant when there were open tables. If you blow up on the staff they will... ... more
Sabor Cozumel Resort and Spa - All Inclusive
$55+
| Excellent - 246 reviews
Air-conditioned
Internet
Pool
Airport shuttle
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Vista Del Mar Boutique Hotel is in the heart of Cozumel, walking distance from La Plaza Cozumel and Museo de la Isla de Cozumel. This hotel is within the vicinity of Dolphinaris and Chankanaab National Park. Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and minibars. Rooms have private patios where you can take in ocean...
Overall Rating - Excellent - 246 reviews
Room Size
79% thought rooms were spacious.
Room Cleanliness
92% said rooms were clean.
Also good to know about the hotel:
Impressive bathroom
Nice balcony
Excellent 10.0
May 17 2013 Posted by armstrm
Stayed here for 8 days in May 2013.  We were in room 205 which is an ocean balcony room.  Prior to choosing this hotel, we read every review we could find on it.  We expected: 1) clean  2) good location 3) continental breakfast of coffee/juice/pastries and 4) a 2 star hotel experience.  This hotel exceeded our expectations!  It is in a great location close to restaurants and shopping as well as right next door to Aqua Safari for diving.  Our balcony was large with two chairs and hooks for drying gear.  As some of the reviews have said, it is true that there are no elevators.  We had no problems with any of the staff and felt safe in this hotel.  Bottom line - our experience at this hotel was BETTER than 4 and 5 star hotels that we have stayed at.  We will be back! ... more
Excellent 10.0
Apr 1 2012 Posted by Worldtravel4fun
My wife and I just returned from a trip to the Maya Riveria and stayed at this hotel twice for a total of 3 nights. We had an excellent experience here, finding the staff to be extremely pleasant, patient and helpful. They accommodated our early check in twice and did not mind at all spending time to give us the lay of the land. The rooms were great, large, clean and a nice view of the ocean. The area is pretty quiet and safe. We didn't have any major noise issues even with e nearby bars going strong until the early morning. Our rooms both had nice balconies with hammocks and chairs where we could hang out at night in the cool ocean breeze. We would definitely stay here again and would recommend this hotel to anyone especially for the price it would be hard to beat in Cozumel. ... more
Vista Del Mar Boutique Hotel
$332+
| Excellent - 260 reviews
Air-conditioned
Internet
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With breathtaking views of the crystalline Caribbean, this Cozumel luxury hotel and spa is ideally situated on a beautiful Mexican island. Set on half a mile of white sandy beach, you can swim, snorkel or scuba dive the clear waters of the world s second-largest coral reef, where indigenous colourful fish abound. If relaxation is your aim, enjoy two outdoor...
Overall Rating - Excellent - 260 reviews
View
93% thought the view was good.
Service
83% thought the service was very professional.
Also good to know about the hotel:
Good furniture
Great reception
Good 8.0
Mar 20 2014

It had a very nice beach area. We liked the restaurants.

We did not like that the adult pool was far away and the regular pool was overrun with unattended children. I think the pools should have been switched. We wished there had been a hot tub.

It was nice. For being a bit further out of town they took the liberty of raising prices on things like sunscreen, etc that travelers need. We originally were placed in a room that faced a concrete wall and when we wanted to move, it was going to be a---/night fee. In the end, they moved us. It also took us a long time to check in; the room wasn't ready. Our room was rarely cleaned before 4 PM. I think they need a better housekeeping system. ... more
Good 8.0
Aug 16 2013

Service was fast, good communication... Excellent bed. I loved that there's a connected dive shop and so convenient for diving.

I had the lowest tier room... I booked a body treatment and massage at their spa. While the giving the massage was excellent, the receptionist gave me the smallest, lowest to the floor and trash can even though no one else was using spa,hmmm! Tiny jacuzzi

Good place for a quiet second honeymoon with some scuba thrown in, but no social scene and too far away from city center, which you either love or hate...think about can fares. The iquanas are cool and the grounds are beautiful but I think it's way overpriced. But the attached Scuba Du dive shop is great. Staff there is so friendly and my dive master Nancy was awesome!!! ... more
InterContinental Presidente Cozumel Resort Spa
$79+
| Excellent - 318 reviews
Air-conditioned
Internet
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With a stay at Casa Mexicana Cozumel, you'll be centrally located in Cozumel, steps from La Plaza Cozumel and minutes from Museo de la Isla de Cozumel. This hotel is within the vicinity of Dolphinaris and Chankanaab National Park. Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies w...
Overall Rating - Excellent - 318 reviews
Grounds
Pleasant grounds.
Room Cleanliness
88% said rooms were clean.
Also good to know about the hotel:
Impressive bathroom
Good air conditioning
Excellent 9.3
Mar 8 2014 Posted by William
There are no comments available for this review ... more
Excellent 9.0
Oct 15 2013

Location in town and across from pier where met diving boat each day. Excellent breakfast

wifi signal wasn't strong

... more
Casa Mexicana Cozumel
$159+
| Good - 449 reviews
Air-conditioned
Internet
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Airport shuttle
Parking
Kitchenette
 
 
 
 
Featuring an array of amenities, facilities and unlimited amounts of fun, this beautiful beachfront resort is directly across the street from the island's premier golf course designed by the Nicklaus Design Group and just three miles from San Miguel, Cozumel's main shopping area. The perfect place to enjoy the crystal clear waters of the Caribbean Sea and th...
Overall Rating - Good - 449 reviews
Hotel Cleanliness
83% thought it was clean.
Beach Sports
Beach sports facilities are great, according to 90%.
Also good to know about the hotel:
Good access to airport
Good 8.0
Sep 24 2013 Posted by Hereforthebeer
This was out 3rd stay in 11 months.  For us it just keeps getting better and better.  You can walk for an hour to the north on the beach.  A two minute walk to the south will take you to some really good shore snorkeling.  $7.00 cab ride to town.  I really think the food has come along way since June.  One night at the buffet I had a filet that was on par with any I've ever had.  Night life isn't all that, rooms a little dated but we like enough that we'll be back in February. ... more
Mediocre 4.0
Mar 6 2013 Posted by PlayacarBetter
Overall the Melia was okay to average... we realized that traveling with a group of people we would have to comprimise certain amenities, but this was WAY below my expectation levels. Upon check in our room was not ready - we had to wait almost 2 hours for our room - regular check in is 3pm & we still had to wait until 4pm to get into our room. The front desk staff left much to be desired for with their efficiency, ability to answer questions, sense of urgency & basic friendliness. The room was decent & clean. Only 2 'English channels' on TV & one of them was often staticy & signal would go in/out. No refrigerators in room, but were indicated in trip contract. No clocks in room. Phone was not working for half a day. One day we had no water for several hours. The next day there was no hot water for several hours. Did not have a 'do not disturb sign.' The bed was extremely firm & I did not sleep well all week. Cleaning staff did the basics, but you could tell they did not thoroughly cl... ... more
Melia Cozumel Golf & Beach Resort
$95+
| Good - 231 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Hotel Cozumel & Resort in Cozumel, you'll be on the beach and minutes from Dolphinaris, and close to Palacio Municipal. This all-inclusive resort is within the vicinity of Playa del Carmen Ferry and Chankanaab National Park. Make yourself at home in one of the 181 air-conditioned guestrooms. Rooms have private balconies where you can take in p...
Overall Rating - Good - 231 reviews
Breakfast
88% found the breakfast to be wonderful.
Hotel Cleanliness
93% thought it was clean.
Also good to know about the hotel:
Good air conditioning
Good beach sports
Good 7.6
Mar 14 2014 Posted by Anonymous
There are no comments available for this review ... more
Okay 6.0
Aug 2 2013 Posted by bandido
This hotels provides basic room accommodations. The room itself was not very fancy, had two double beds with very firm mattresses, a nightstand with an alarm/radio, a tube TV, a small table with two chairs and a dresser. The furniture looked worn (not broken). The AC worked great and the WiFi was fine when it worked (it was down twice during our week long stay). Some of the highlights of this Hotel are the staff, they are great and very friendly. The housekeeping staff did a fantastic job of cleaning the room daily and they made these little animal figures with the towels daily and decorated them with flowers. The food was OK, I would say the breakfasts and snack bar during the day were pretty good with dinner being the weak point. It was not bad but not at the same level we had seen at a bigger resort in Cancun. Probably because the Hotel is smaller some of the food gets reheated from one meal to another and not as tasty as fresh food. Overall for the price it was not a bad deal I mus... ... more
Hotel Cozumel & Resort
$111+
| Good - 9 reviews
Air-conditioned
Internet
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Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at Allegro Cozumel All Inclusive in Cozumel, you'll be convenient to San Francisco Beach and Paradise Beach. This all-inclusive resort is within the vicinity of Palancar Beach and Arrecifes de Cozumel National Park. Make yourself at home in one of the 294 air-conditioned guestrooms. Rooms have private balconies. Satellite television is provided f...
Overall Rating - Good - 9 reviews
Service
70% thought the service was very professional.
Entertainment
72% were fond of the entertainment options.
Also good to know about the hotel:
Good bar service
Good outdoor sports facilities
Okay 6.0
Apr 1 2014

clean rooms, OK beach, clean grounds

They overbooked and we had to move for two days, than move back - sucks! Poor service, very poor! Very little food / buffet choices and I mean little very often the same. Long lines before being seated!! Ridiculous, there where open tables. only 3 bars!!

will not go back! service people do not care what so ever. You do never feel like you are a customer (well if you tip enough than , yes) but without tip nothing moves. The China restaurant is no choice because their food was poor, and cold and over salted, too much Teriyaki Sauce. The only quite area was the kids pool. Blasting music. Not enough chairs and shade to be on the beach; very small lobby, not enough personal in lobby - and very unfriendly. The entire experience was a bad choice - don not go to this hotel regardless of price. First hing you come in you get cornered to watch a sales presentation, selling apartment / time share. But you get a free breakf... ... more
Good 8.0
May 2 2013 Posted by Anonymous
Worth the money ! Very nice staff , good food clean rooms  ... more
Allegro Cozumel
$104+
| Excellent - 238 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
With a stay at El Cid La Ceiba Beach in Cozumel, you'll be on the beach and close to Dolphinaris and Palacio Municipal. This all-inclusive resort is within close proximity of Playa del Carmen Ferry and Chankanaab National Park. Make yourself at home in one of the 60 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your bed comes...
Overall Rating - Excellent - 238 reviews
Service
85% thought the service was very professional.
Reception
76% said the reception staff was great.
Also good to know about the hotel:
Good furniture
Good restaurant service
Okay 6.0
May 9 2013 Posted by db1648
Hotel was not what we were use too. There is no beach in front of the hotel to walk on just a 100 ft of sand that they put in. Rooms were clean but dated. food was good for a all inclusive place. Everybody in our hotel were divers. If you like to dive this is a good place to go. No night life at all. Everything closes at 4:30 pm and is only open when the cruise ships are in. If you go to Cozumel check out paradise beach it was very nice. ... more
Poor 1.0
Apr 18 2013

Nothing!! Bad choice, DO NOT SEND PEOPLE THERE, Look on my other comments for the resons

Location - Far from the city or any restaurant or bar, you must take a taxi no hotel transportation. It is inside a port which means constant ship noises and dirty. Room - no mini bar, since we booked through priceline they put us just above pizza Chimney

Continue my review from above, We were in the second floor and the whole building pluming pipes went through are bathroom so it was noisy and non hygienic. There were ants in the room. Facilities - small beach, they let in during day time a lot of people from the cruises so the hotel facilities were too pack for the amount of people, dirty pool. No internet in the room. Above all the stuff quality : The house keeping knock on our door at 8 o'clock in the morning until we wake up! when I phoned to reception to complain, they told me it is hotel regulation to check the amount of people in the room!! in general ... ... more
El Cid La Ceiba Beach
$143+
| Good - 761 reviews
Air-conditioned
Internet
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Kitchenette
 
 
 
 
When you stay at El Cozumeleno Beach Resort All Inclusive in Cozumel, you'll be on the beach and within the vicinity of Playa del Carmen Ferry and Museo de la Isla de Cozumel. This all-inclusive resort is within the vicinity of Isla de Pasion and Dolphinaris. Make yourself at home in one of the 252 air-conditioned guestrooms. Satellite television is provided...
Overall Rating - Good - 761 reviews
Beach Sports
Beach sports facilities are great, according to 95%.
Service
78% thought the service was very professional.
Also good to know about the hotel:
Pleasant entertainment
Pleasant entrance area
Mediocre 4.0
Feb 28 2014

The beach

Charged me an additional $130 per night and put my two rooms into a junior suite due to overbooking and no rooms available

Sucked ... more
Good 8.0
Aug 30 2013 Posted by ratlarimo80
this is our second trip to Cozumel and we love it! ElCozumeleno is a great place,FRIENDLY staff ,great variety of food& drinks,very kid/family friendly. we met many return guests (10,12,17,and 20 times!) that call elcoz home! no, this is not a 5star resort,but the sevice,cleanliness and hospitality are top notch. we were very happy with our accomidations and that VIEW can't be beat. we were even entertained by dolphins playing in the morning during our coffee on the balcony! just can't say enough about this resort..you can relax quietly or party till you drop...it's all here! thanks el cozumeleno for a great trip,hope to see you ag0ain soon! ... more
El Cozumeleno Beach Resort
$165+
| Good - 332 reviews
Air-conditioned
Internet
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Parking
Kitchenette
 
 
 
 
With a stay at Occidental Grand Cozumel All Inclusive in Cozumel, you'll be on the beach and convenient to San Francisco Beach and Paradise Beach. This 4-star resort is within the vicinity of Palancar Beach and Arrecifes de Cozumel National Park. Make yourself at home in one of the 251 air-conditioned rooms featuring minibars. Rooms have private balconies. W...
Overall Rating - Good - 332 reviews
Beach Sports
Beach sports facilities are great, according to 94%.
Noise Level
70% thought it was pleasantly quiet.
Also good to know about the hotel:
Great view
Good bar service
Good 8.0
Mar 31 2014

We liked the staff because they were courteous and friendly. The food was good and we enjoyed the dining facilities particiluarly the lunch restaurant with its open concept on the beach.

We were bumped to the lesser sister hotel Allegro on the first night because they were overbooked. This wasn't expected and the facilities and food at Allegro were not good. Nonetheless they did provide us with free massage and snorkel to make up for it.

There is a pier attached and is convenient for diving and snorkeling tours. We enjoyed the use of snorkel equipment, kayaks, and sailing boat. ... more
Excellent 10.0
Dec 31 2013

The resort had a beautiful beach. Entertainment every nite. The staff was very accommodating . The food was great.

The wi fii did not always work. The room was always cold. Could not adjust the temp.

The hotel was beautifully arranged. Very seclusive but could go in to the city. Taxis always available ... more
Occidental Grand Cozumel
$79+
| Excellent - 199 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
The Flamingo is a unique boutique property located in the cultural center of Cozumel. We are just steps from the water front, dining and shopping attractions of the town square, yet quietly hidden away. The Flamingo prides iteself on a high level of personalized service and attention to our guests needs. For those looking to getaway from today's rapid...
Overall Rating - Excellent - 199 reviews
Beds
76% said the beds were comfortable.
Nightlife
100% enjoyed the nightlife nearby.
Also good to know about the hotel:
Good bar service
Pleasant entertainment
Excellent 9.0
Jan 12 2014

Great price for the proximity to town.

Wifi was a bit spotty.

... more
Good 8.0
Mar 11 2013 Posted by gonewiththebreeze
The location is perfect if you are looking for something away from the resorts. Its not a loud area other than barking dogs from time to time. We rented a scooter and escaped to whatever beach we discovered each day. Spent the evenings walking to a number of good restaurants and exploring the shopping. ... more
Flamingo Hotel
$214+
| Excellent - 21 reviews
Air-conditioned
Internet
Pool
Airport shuttle
Parking
Kitchenette
 
 
 
 
Located in Cozumel, Playa Azul is by the ocean and close to Playa del Carmen Ferry and Museo de la Isla de Cozumel. This beach hotel is within the vicinity of Dolphinaris and Isla de Pasion. Make yourself at home in one of the 50 air-conditioned rooms featuring plasma televisions. Rooms have private balconies where you can take in ocean views. Complimentary...
Overall Rating - Excellent - 21 reviews
Excellent 10.0
Oct 22 2013 Posted by Twinsmom87
I purchased the trip for a group of four. The trip was very affordable. The hotel was wonderful, very friendly, they made us feel welcomed. ... more
Excellent 10.0
Oct 15 2013 Posted by twinsmom87
Purchase a hotel and air package, not sure what to expect. Turned out to be the best deal and vacation I have ever had. Can't what for next years vacation. ... more
Playa Azul Golf Scuba Spa Hotel
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