Cozumel Hotels

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Cozumel - Beach, Shopping, Eco, Historic
Cozumel - Beach, Shopping, Eco, Historic
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$167+
| Excellent - 935 reviews
Air-conditioned
Internet
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Airport shuttle
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The Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. A thoughtful and secluded beach club is reachable through a private underpass from the main garden, and vacations thrive in the two whirlpools, two infinit...
Overall Rating - Excellent - 935 reviews
Location
Cleanliness
Rooms
Price
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Good 8.0
Aug 3 2014 Posted by Verified Hotel Guest

Food and drinks were good !

Need more public seating in around the restaurant areas

Okay 5.6
Jun 17 2014 Posted by Khalid

Beach

Age and check in staff

Park Royal Cozumel All Inclusive
$423+
| Excellent - 470 reviews
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With a stay at Cozumel Palace All Inclusive in Cozumel, you'll be minutes from Dolphinaris and close to Palacio Municipal. This 4-star resort is within close proximity of Stingray Beach and La Plaza Cozumel. Make yourself at home in one of the air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Rooms ha...
Overall Rating - Excellent - 470 reviews
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Excellent 10.0
Oct 30 2013 Posted by HueChung
We loved Cozumel Palace. The service there was excellent. And scuba diving with the one at the resort was good too!! We will come back.
Excellent 10.0
Jul 22 2013 Posted by AshHack
We recently returned from our 9 day Honeymoon trip from the Cozumel Palace. We had never been to Cozumel, nor to any of the other Palace resorts. It was the most amazing experience. The staff, food, accommodations, rooms and location were above any expectations we had prior to our trip. We felt very safe and comfortable the entire time. The hotel staff were the absolute best at arranging excursions, giving advice and being so friendly that we felt as if we were family. Alexandro was our breakfast server who each day remembered our drinks and greeted us each and every morning with a vibrant smile. Sylvia was our poolside server, and as soon as we were on the pool deck she was making sure we had drinks, towels, water and were completely comfortable while outside. Raul and Roger were at the swim up bar and ensured that we were having the best experience while sitting at the bar with them. As well as Daniel, Gabriel and Josue they kept us smiling and enjoying each and everyday we were ther...
Cozumel Palace - All Inclusive
$95+
| Good - 295 reviews
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With a stay at Hotel Cozumel & Resort in Cozumel, you'll be on the beach and minutes from Dolphinaris, and close to Palacio Municipal. This all-inclusive resort is within close proximity of Stingray Beach and La Plaza Cozumel. Make yourself at home in one of the 181 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet acc...
Overall Rating - Good - 295 reviews
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Excellent 10.0
Jul 13 2014 Posted by Anonymous

Hotel Cozumel is great. It is like returning home. We have been there 4 times. Raul the manager, Guadeloupe. & Consuelo at the front desk are great. We love it there & will return.

Okay 6.0
Aug 2 2013 Posted by bandido
This hotels provides basic room accommodations. The room itself was not very fancy, had two double beds with very firm mattresses, a nightstand with an alarm/radio, a tube TV, a small table with two chairs and a dresser. The furniture looked worn (not broken). The AC worked great and the WiFi was fine when it worked (it was down twice during our week long stay). Some of the highlights of this Hotel are the staff, they are great and very friendly. The housekeeping staff did a fantastic job of cleaning the room daily and they made these little animal figures with the towels daily and decorated them with flowers. The food was OK, I would say the breakfasts and snack bar during the day were pretty good with dinner being the weak point. It was not bad but not at the same level we had seen at a bigger resort in Cancun. Probably because the Hotel is smaller some of the food gets reheated from one meal to another and not as tasty as fresh food. Overall for the price it was not a bad deal I mus...
Hotel Cozumel & Resort
$55+
| Excellent - 297 reviews
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Vista Del Mar Boutique Hotel is in the heart of Cozumel, walking distance from La Plaza Cozumel and Museo de la Isla de Cozumel. This hotel is within close proximity of Central Plaza and Punta Langosta Pier. Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and minibars. Rooms have private patios. Complimentary wireless Int...
Overall Rating - Excellent - 297 reviews
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Excellent 10.0
May 17 2013 Posted by armstrm
Stayed here for 8 days in May 2013.  We were in room 205 which is an ocean balcony room.  Prior to choosing this hotel, we read every review we could find on it.  We expected: 1) clean  2) good location 3) continental breakfast of coffee/juice/pastries and 4) a 2 star hotel experience.  This hotel exceeded our expectations!  It is in a great location close to restaurants and shopping as well as right next door to Aqua Safari for diving.  Our balcony was large with two chairs and hooks for drying gear.  As some of the reviews have said, it is true that there are no elevators.  We had no problems with any of the staff and felt safe in this hotel.  Bottom line - our experience at this hotel was BETTER than 4 and 5 star hotels that we have stayed at.  We will be back!
Excellent 10.0
Apr 1 2012 Posted by Worldtravel4fun
My wife and I just returned from a trip to the Maya Riveria and stayed at this hotel twice for a total of 3 nights. We had an excellent experience here, finding the staff to be extremely pleasant, patient and helpful. They accommodated our early check in twice and did not mind at all spending time to give us the lay of the land. The rooms were great, large, clean and a nice view of the ocean. The area is pretty quiet and safe. We didn't have any major noise issues even with e nearby bars going strong until the early morning. Our rooms both had nice balconies with hammocks and chairs where we could hang out at night in the cool ocean breeze. We would definitely stay here again and would recommend this hotel to anyone especially for the price it would be hard to beat in Cozumel.
Vista Del Mar Boutique Hotel
$163+
| Good - 554 reviews
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Sunscape Sabor Cozumel, a place where everyone will find a place that suits them perfectly. We are the largest beachfront resort along with its larger variety of room categories and services in Cozumel Island.Vacations at Sunscape Resorts & Spas are unforgettable adventures offering lively, exhilarating, and affordable Unlimited-Fun® vacations now in Cozumel...
Overall Rating - Good - 554 reviews
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Okay 5.0
Jul 2 2013 Posted by Libby

The staff was very nice. Snorkels, kayaks, and sailboats available.

Whole party got sick off the food. The schedule (made and distributed daily) was always wrong. Weak coffee.

Excellent 10.0
May 30 2013 Posted by JSpence
My boyfriend and I had a wonderful stay. We were initially worried about the stay because of bad reviews that we had read. However, we went into the situation expecting very little which probably made our stay even better because we had low expectations. The hotel was not a 5 star resort so you should not expect room service etc. The staff is willing to go above and beyond to make you happy and they are all very sweet. We stayed on the side in which the Italian restaurant is located which was great because it did not have the sulfur smell that most guests were complaining about. On our last night we wanted to upgrade to one of the rooms that had a jacuzzi tub on the balcony. To our surprise the front desk lady upgraded us for free. If you have an easy going attitude and are nice to the staff you will be rewarded. We saw multiple people get irritated with different things such as having to wait for a seat at a restaurant when there were open tables. If you blow up on the staff they will...
Sabor Cozumel Resort and Spa - All Inclusive
$52+
| Excellent - 125 reviews
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With a stay at Suites Bahia in Cozumel, you'll be minutes from Museo de la Isla de Cozumel and Central Plaza. This hotel is within close proximity of Punta Langosta Pier and Playa del Carmen Ferry. Make yourself at home in one of the 27 air-conditioned rooms featuring kitchenettes. Complimentary wireless Internet access keeps you connected, and satellite pro...
Overall Rating - Excellent - 125 reviews
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Good 8.0
Mar 24 2012 Posted by jmni
We stayed at the Suites Bahia for one night prior to a week at the El Cid La Ceiba. The room was nice. The suite part of it was a half wall that divided the large room. There were two very firm full sized beds on one side and a small table and chairs(think patio furniture) on the other. The bathroom was nice with a large shower (no bathtub). The room had a full sized refrigerator and a microwave included. The A/C worked well but was noisy. The suite was ocean view and we did like the view. Suites Bahia has a very small elevator and it took several trips to get all of our luggage up to the room. They do include a breakfast buffet at the Casa Mexicana which is about a block and a half south of the hotel. The buffet was very good and is a nice component of the package. We liked the location as it afforded us immediate access to downtown with all of the shops and restaurants. For being on the main drag and in the middle of downtown it was suprisingly quiet.
Okay 6.0
Feb 7 2011 Posted by KcMa
The place in not a new place and that shows, that said everything in the room worked, the staff where helpful.The breakfast in the sister hotel was one of the highlights a nice way to start your day. Easy to walk most any place in town from the hotel. If you rent a car, parking can be a problem, we found a place on the street 4 blocks away that was safe and the walk was nice way to check out some side streets .
Suites Bahia
$113+
| Excellent - 3 reviews
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Hotel B Cozumel opened its doors two years ago with an authentic and avant-garde offer for travelers in search of new experiences. The boutique property combines the natural beauty of the Caribbean with a cool concept of spaces, featuring new trends in design, cuisine and entertainment. Lodged in one of the most exclusive areas of Cozumel, it is only 5 minu...
Overall Rating - Excellent - 3 reviews
Excellent 10.0
Apr 27 2014 Posted by Jay

Loved the pool and hot tub. The views from the room are incredible.

Pool area was too crowded due to letting too many day pass people in to use the facility.

Would stay there again. The pool/hot tube make it our place to stay in Cozumel.
Okay 5.0
Mar 25 2014 Posted by Verified Hotel Guest

View of Carribean. Away from cruise ship terminal. Nice design. Great staff.

The hotel is not sure if it wants to be a relaxing retreat or party central. It did neither well. The pool & hot tub often had loud, drunk people. We had to keep our balcony door closed due to tobacco smoke wafting up from the pool.

Although the restaurant aspires to be chic, it is average. Fish did not taste like it was fresh. Breakfasts choices other than eggs or more eggs were limited.
Hotel B Cozumel
$332+
| Excellent - 381 reviews
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With breathtaking views of the crystalline Caribbean, this Cozumel luxury hotel and spa is ideally situated on a beautiful Mexican island. Set on half a mile of white sandy beach, you can swim, snorkel or scuba dive the clear waters of the world’s second-largest coral reef, where indigenous colourful fish abound. If relaxation is your aim, enjoy two outdoor...
Overall Rating - Excellent - 381 reviews
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Excellent 10.0
Jul 30 2014 Posted by Verified Hotel Guest

The private beach.

The fact that dollars were not accepted. And the prices were pretty steep.

Great service, nice quiet area away from downtown.
Excellent 10.0
May 11 2014 Posted by Verified Hotel Guest

Fantastic snorkeling right off the property. And the very friendly staff who go out of their way to make sure you have a wonderful experience.

They were doing construction in a room two doors down from our room - they would saw and hammer all day everyday. Given how low the occupancy was - they shouldn't have put us so close to that room being worked on.

Great location - a short ride to all the shops and restaurants downtown. Good food - but pricey. Gym was small but sufficient.
InterContinental Presidente Cozumel Resort Spa
$159+
| Good - 490 reviews
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Featuring an array of amenities, facilities and unlimited amounts of fun, this beautiful beachfront resort is directly across the street from the island's premier golf course designed by the Nicklaus Design Group and just three miles from San Miguel, Cozumel's main shopping area. The perfect place to enjoy the crystal clear waters of the Caribbean Sea and th...
Overall Rating - Good - 490 reviews
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Good 8.0
Sep 24 2013 Posted by Hereforthebeer
This was out 3rd stay in 11 months.  For us it just keeps getting better and better.  You can walk for an hour to the north on the beach.  A two minute walk to the south will take you to some really good shore snorkeling.  $7.00 cab ride to town.  I really think the food has come along way since June.  One night at the buffet I had a filet that was on par with any I've ever had.  Night life isn't all that, rooms a little dated but we like enough that we'll be back in February.
Mediocre 4.0
Mar 6 2013 Posted by PlayacarBetter
Overall the Melia was okay to average... we realized that traveling with a group of people we would have to comprimise certain amenities, but this was WAY below my expectation levels. Upon check in our room was not ready - we had to wait almost 2 hours for our room - regular check in is 3pm & we still had to wait until 4pm to get into our room. The front desk staff left much to be desired for with their efficiency, ability to answer questions, sense of urgency & basic friendliness. The room was decent & clean. Only 2 'English channels' on TV & one of them was often staticy & signal would go in/out. No refrigerators in room, but were indicated in trip contract. No clocks in room. Phone was not working for half a day. One day we had no water for several hours. The next day there was no hot water for several hours. Did not have a 'do not disturb sign.' The bed was extremely firm & I did not sleep well all week. Cleaning staff did the basics, but you could tell they did not thoroughly cl...
Melia Cozumel Golf & Beach Resort
$111+
| Good - 39 reviews
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With a stay at Allegro Cozumel All Inclusive in Cozumel, you'll be convenient to Mr. Sancho's Beach Club and Paradise Beach. This all-inclusive resort is within close proximity of Playa Mia Grand Beach and Water Park and San Francisco Beach. Make yourself at home in one of the 294 air-conditioned guestrooms. Rooms have private balconies. Satellite television...
Overall Rating - Good - 39 reviews
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Excellent 10.0
Jul 15 2014 Posted by Danny

The beach is amazing and the staff is excellent. Was one of the best trips we have ever taken. Everyone enjoyed themselves.

Food could improve a little, but it is not a big enough issue to ruin a trip.

Beach and water is great. Staff is friendly and very willing to help. Drinks have generous amount of liquor and a very relaxed feeling through out the resort.
Okay 6.0
Apr 1 2014 Posted by Werner

clean rooms, OK beach, clean grounds

They overbooked and we had to move for two days, than move back - sucks! Poor service, very poor! Very little food / buffet choices and I mean little very often the same. Long lines before being seated!! Ridiculous, there where open tables. only 3 bars!!

will not go back! service people do not care what so ever. You do never feel like you are a customer (well if you tip enough than , yes) but without tip nothing moves. The China restaurant is no choice because their food was poor, and cold and over salted, too much Teriyaki Sauce. The only quite area was the kids pool. Blasting music. Not enough chairs and shade to be on the beach; very small lobby, not enough personal in lobby - and very unfriendly. The entire experience was a bad choice - don not go to this hotel regardless of price. First hing you come in you get cornered to watch a sales presentation, selling apartment / time share. But you get a free breakf...
Allegro Cozumel
$79+
| Excellent - 372 reviews
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With a stay at Casa Mexicana Cozumel, you'll be centrally located in Cozumel, steps from La Plaza Cozumel and minutes from Museo de la Isla de Cozumel. This beach hotel is within close proximity of Central Plaza and Punta Langosta Pier. Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balco...
Overall Rating - Excellent - 372 reviews
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Good 8.0
Apr 16 2014 Posted by Verified Hotel Guest

Close to all the Resturants.

No steps in ir out if pool. No snack bar. No bartender at the bar 80% of the time. Breakfest was not good. In Mexico and no pico WTH! Little ants all over the toaster. Fruit always empty.

Excellent 9.0
Oct 15 2013 Posted by Robert

Location in town and across from pier where met diving boat each day. Excellent breakfast

wifi signal wasn't strong

Casa Mexicana Cozumel
$79+
| Excellent - 233 reviews
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When you stay at Flamingo Hotel in Cozumel, you'll be in the historical district and minutes from Playa del Carmen Ferry and Punta Langosta Pier. This hotel is within close proximity of San Miguel Church and Central Plaza. Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable...
Overall Rating - Excellent - 233 reviews
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Excellent 9.0
Jan 12 2014 Posted by Verified Hotel Guest

Great price for the proximity to town.

Wifi was a bit spotty.

Good 8.0
Mar 11 2013 Posted by gonewiththebreeze
The location is perfect if you are looking for something away from the resorts. Its not a loud area other than barking dogs from time to time. We rented a scooter and escaped to whatever beach we discovered each day. Spent the evenings walking to a number of good restaurants and exploring the shopping.
Flamingo Hotel
$184+
| Excellent - 108 reviews
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Located in Cozumel, Fiesta Americana Cozumel All Inclusive is convenient to Uvas Beach and Chankanaab National Park. This 4-star resort is within close proximity of Corona Beach and Stingray Beach. Make yourself at home in one of the 224 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private patios. Complimentary wireless Internet a...
Overall Rating - Excellent - 108 reviews
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Excellent 10.0
Mar 23 2013 Posted by kawpook
hotel is in great location on beach. Has great snorkeling right across little road from hotel. only thing could be better is entry to ocean down steps. hotel not too big like mega hotels in playa del carmen or riviera maya. Has two pools, bigger one by hotel, smaller quieter one across the street by overlooking the ocean. very scenic. Food for breakfast great, not so great for lunch buffet, but you can get hamburgers and hot dogs barbequed at lunch by big pool cooked to order. Dinner buffet to be avoided but excellent Italian restaurant available. You must make reservation early in day to get the time you want but then you go right in on time. Room spotless. Staff couldn.t be nicer. Wi- Fi works about 50% of the time. available TV is terrible. old tube type TV and limited channels. Had a great stay. Would definitely stay here again, although not for fancy people.
Excellent 10.0
Mar 13 2013 Posted by sunsetgirl
My husband and I stayed at the Fiesta Americana about 2 weeks ago. We had a great time. The staff was very friendly, food was good, service was awesome, hotel was very clean, we had a garden view room on the 3rd floor with a view of the ocean. They upgraded us at checkin to one of the casitas and we did not like that room. the casitas are set back behind the hotel and our room was quite a walk to the hotel,pool,restaurants etc. I went back immediatly and told them i wanted the garden view room that i paid for and they accomadated in the room we wanted without hesitation. The snorkeling in front of the hotel was nice. The money bar next door has great food also. we cant wait to go back.
Fiesta Americana Cozumel Dive Resort
$143+
| Good - 929 reviews
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With a stay at El Cozumeleno Beach Resort All Inclusive in Cozumel, you'll be on the beach and minutes from Cozumel Country Club and Golf Course. This all-inclusive resort is within the vicinity of Playa del Carmen Ferry and Punta Langosta Pier. Make yourself at home in one of the 252 guestrooms. Cable television is provided for your entertainment. Bathrooms...
Overall Rating - Good - 929 reviews
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Good 8.0
Aug 7 2014 Posted by Anonymous

The pool, hot tub, and activities were great. It's a great place. I'd go back.

The ac was really loud in our room. We couldn't sleep well. Also the activities and tour guy that works at hotel hit on me. It was weird and made feel uncomfortable beign around them. The staff should be thought to be friendly but more respectful of guests.

Excellent 10.0
Jul 6 2014 Posted by Susan

Cleanliness and customer service

Not enough choices in restaurants

Great location from airport and town center
El Cozumeleno Beach Resort
$165+
| Good - 372 reviews
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With a stay at Occidental Grand Cozumel All Inclusive in Cozumel, you'll be on the beach and convenient to San Francisco Beach and Paradise Beach. This 4-star resort is within close proximity of Nachi-Cocom Beach Club and Mr. Sancho's Beach Club. Make yourself at home in one of the 251 air-conditioned rooms featuring minibars. Rooms have private balconies. W...
Overall Rating - Good - 372 reviews
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Okay 5.0
Jul 28 2014 Posted by Jiangyuan

the beach is good , good view

some of the front desk stuff are bad,no smile, rude.

Okay 5.0
Jul 15 2014 Posted by Dominique

The resort property was great. The pools and beach.

Booked romance package & didn't get it until we complained. Beds & pillows rock hard. No hot water, just barely warm.

Hotel guest services manager was awful. Didn't get what I booked very disappointed. Food was so so, not awful but not great either. No hot water, just barely warm. Rooms look nothing like what you show. The rooms your showing are for CLUB MEMBERS.
Occidental Grand Cozumel
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