Cozumel Hotels

Cozumel Hotels

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Low Season July
High Season December
  Average price (weeknight): $230
  Average price (weekend night): $193

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How much is a cheap hotel in Cozumel?
KAYAK users have found double rooms in Cozumel for as cheap as $8 in the last 3 days. The average price is $151.
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In the last 72 hours, users have found Cozumel hotels for tonight for as low as $20. Users have also found 3-star hotels from $40 and 4-star hotels from $99.
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In the last 72 hours, users have found Cozumel hotels for this weekend for as low as $9 per night. Users have also found 3-star hotels from $34 and 4-star hotels from $97.
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Best Cozumel Hotels

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Cozumel Palace - Cozumel - Building
9.3 Excellent (696 reviews)
Overview Reviews
This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta, Cozumel's fanciest shopping and dining mall.
6.8 Good
Pros: The wait staff and cleaners were all extremely friendly. The food was excellent
Cons: The vacation planners made every effort to nickel and dime you and to see time shares. The hotel was very noisy.
9.1 Excellent
Pros: Beautiful property with fantastic amenities. Staff is friendly. Food at the restaurants was pretty good. We used Resort Credits to have a romantic private dinner on the and the chef's dinner, both were excellent. The dive op located on site was pretty good as well.
Cons: Service in the rooms was inconsistent. We paid more for Concierge level. It was supposed to come with nightly petit fours, but we only received them on a few of the nights. The coffee maker in the room wasn't working the first morning. We managed to fix it, but then they didn't consistently restock the coffee everyday. So I ended up dressing and walking down to the lobby every morning to get coffee. I didn't like that children were allowed at the swim-up bar. Bars should really be adult-only. Also, we used Resort Credits for diving. They tell you to check in and then go to the desk about using your credits, but if you don't book the diving ahead of time, it gets all booked up
Overview Reviews
The InterContinental® Presidente Cozumel Resort & Spa hotel places you on a palm-fringed Caribbean island amid one of the world's largest coral reef systems. You can swim in our beachside infinity pool, relax in our serene spa, or host events in our elegant ballrooms or lush gardens. Dining options include gourmet Mexican, authentic Italian or contemporary Mediterranean cuisine, while the hotel's acclaimed Scuba Du dive center offers reef diving and snorkeling trips with expert instructors.
10.0 Excellent
Pros: We had really good time in el Presidente. It is a wonderful place, modern, clean and relaxing. They had everything we need and the staff was very helpful and friendly. My wife took scuba classes and the school they are using is great. We will come again.
Cons: The room we originally booked was somewhat average. We asked for an upgrade to a different room and they made it happen, however we had to pay for it. The Wow would be if they were able accommodate our needs without charging us extra.
10.0 Excellent
Pros: Very quiet and relaxing with a great staff. Great property and facilities!
10.0 Excellent
Pros: The staff and the room are excellent, i have stayed in many hotels around the world and i have to say that this is one of the nicest one, they have 4 restaurants - great amenities and the staff is amazing. I will visit them again for sure.
Cons: The only negative is that they dont put pictures on the hotel booking sites as it really looks, its even better. Management needs to upload more pictures of this place, its really really nice!
The Landmark Of Cozumel - Cozumel - Bedroom
9.6 Excellent (60 reviews)
The Landmark Resort of Cozumels 35 upscale ocean view condominiums surpass any world-class luxury condo or suite in Cancun and the Riviera Maya. Our rooms range from one-bedroom condominiums up to 3-bedroom condos. Our ocean view condos are the perfect marriage of luxury styling and the natural splendor of Cozumel, Mexico. This lavish coastal palace sits amidst turquoise Caribbean waters, vibrant underwater reefs, warm sands, and breathtaking Cozumel sunsets. The Landmark of Cozumel is also home to the famous Money Bar Beach Club, offering a full service restaurant and bar, quiet areas for relaxing, and outdoor excursions.Every square foot of the Landmark Resort of Cozumel has been lovingly crafted with the finest material and the best workmanship. Elegant details accompany the top-of-the-line appliances and gorgeous dcor in every room. Each condo is a private paradise. Private terraces provide magnificent ocean views, filling the living areas of each residence with visions of paradise. The lavish amenities available within the residences and common areas turn any visit to the Landmark Resort into an unforgettable dream vacation. Experience the tranquility and adventure of paradise off the coast of the Yucatan Peninsula; experience the Landmark Resort of Cozumel.
Villas El Encanto - Cozumel - Building
9.3 Excellent (246 reviews)
Overview Reviews
Located in Cozumel, Villas El Encanto is near the beach, a 3-minute walk from Dolphinaris and 8 minutes by foot from Palacio Municipal. Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.
10.0 Excellent
Pros: Villas El Encanto's staff are extremely kind, starting with the handmade welcome gift. You feel like family. Rooms are in one of six private or 2-3 suite villas on the lush gated grounds, along with the owners' home, eleven friendly dogs (usually in the back yard), and a resident peacock. We stayed in both the one-bedroom apartment with its own kitchen, and the private pool deluxe suite. Both were well appointed and comfortable; beds are restfully firm with a variety of pillow types. The one-bedroom apartment kitchen is stocked, including all kitchen needs - even a little cooler for a day at the beach. Birds are plentiful - as birdwatchers, we saw at least a dozen new species on the grounds alone including the endemic Cozumel Emerald. Flowering trees attract warblers and bananaquits. Local parrots visit briefly twice a day. Both the main and private pools are unheated but comfortable for a dip, at 5 feet maximum depth. Location is good - far enough from the busy area to be quiet at night, but close to the water and some nice restaurants. We walked most places within 30 minutes, and for ice, hot tortillas, or anything you forgot to bring with you, the Chedraui supermarket is just three blocks away (use the Mexican ATMs there for a lower withdrawal fee). The local tourism economy runs mostly on cash, but Villas accepts credit no problem. They can arrange for taxi to pick up and even local rental cars or dune buggies to be delivered to the door. Cleaning staff do a phenomenal job. The Palapa and its plentiful hammocks are oh-so-comfortable! Like us, you won't want to leave.
Cons: We didn't have anything we disliked enough to spoil our stay. Construction on two of the villas did make daytime noise but not before 9 am. Here are a few useful tips for travelers however. Hot water can take a minute of running the tap - lesson learned: leave the shower temperature in the private pool deluxe suite on warm while running the tap if not sure which side is hot the first day. We left it running on cold and wrongly convinced ourselves there was no hot water. :) Birds in the morning can be loud, though we enjoyed them, and louvered windows don't fully block outdoor sounds. The one bedroom apartment's kitchen area is quite narrow but sufficient; the private pool deluxe suite has a shared kitchen. First-floor rooms should expect a few ants, but it's a tropical paradise at your doorstep after all. The private pool is semi-private; it is visible from part of the grounds (though not where people usually are). Safes are provided in every room but vary in size; the safe in the one-bedroom apartment with kitchen would not hold even a large tablet, for instance, but the deluxe suite's safe would hold a small laptop.
9.1 Excellent
Pros: Secluded secure, private location, close to shopping,and grocery. Less than a mile from ferry/main square. Perfect for someone wanting to avoid the beach resorts or for people who wants privacy. (Apartment) Very quaint, clean, basic rooms with large shower and purified water system. AC worked very well. Very friendly owners/staff. Private parking if needed. Lush grounds with bamboo and tropical plants. Peacocks were an added surprise. If renting the apartments, you should like dogs, as they will visit you often. The other rooms are secluded and the dogs do not have access. I enjoyed them. The dogs are also the security/alarm system and will bark at passers by. Overall great place if looking for clean secure friendly atmosphere in a secluded location, close to shopping and ferry service. Taxi to shopping area only 40 pesos or 15 minute walk.
Cons: Nothing, it was perfect for what I wanted and other positive reviews were accurate. No surprise let downs. Perfect for people who want an affordable, clean secure room in a lovely tropical setting.
Caribo Cozumel - Cozumel - Building
9.1 Excellent (561 reviews)
Overview Reviews
A stay at Caribo Cozumel places you in the heart of Cozumel, within a 15-minute walk of San Miguel Church and Benito Juarez Park. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage.
10.0 Excellent
Pros: I loved that the room had a hammock in it. It was great for midday naps. The location is great because it’s not in the touristy area but close to it. There are so many amazing non-touristy restaurants nearby. The host was super welcoming and helpful. He provided a lot of suggestions on where to go and what to do. There’s a kitchen that you can use when the staff aren’t using it. Also, I love that this place actually is concerned with sustainability and makes an effort to limit their footprint.
Cons: Nothing. It was great.
Iberostar Cozumel - Cozumel - Pool
8.9 Excellent (1,360 reviews)
Overview Reviews
Nestled on the beach, this Cozumel resort is 0.4 mi (0.6 km) from San Francisco Beach and 1.9 mi (3 km) from Paradise Beach. Palancar Beach and Playa Mia Grand Beach and Water Park are also within 2 mi (3 km).
10.0 Excellent
Pros: Excellent, highly professional and friendly stuff. Superb food. Renovated rooms. Kayaks on the beach. Convenient location. With a rental car (free parking available) we were able to go everywhere in minutes. We visited Cozumel 6 times, and this place is clearly the best.
Cons: That our vacation was too short...
8.2 Excellent
Pros: Staff was the best!
8.6 Excellent
Pros: Quiet location on the island, great landscaping and integration of wildlife into the setting. Staff is great, English only customers will have no problem getting a helpful response to request. Liked our upper floor room overlooking the jungle.
Cons: Excitement over food and drink wanes over time, selection is okay, you find favorites, but there a pattern that emerges over the days. Be aware that internet access involves an extra charge, and it is high. I paid $4 for a single hour. There were options for daily and weekly with a lower cost per hour, but 24*7 access for a week was well over $100. Did not sit well with me. Have never considered cost of internet when selecting a resort, but will do so in the future.
Coral Reef Inn - Cozumel - Bedroom
9.7 Excellent (23 reviews)
Within walking distance of Cozumel Maritime Terminal, Coral Reef Inn provides a swimming pool and free wireless internet. It is conveniently positioned for those wishing to discover the area's attractions. There are a variety of amenities available to those staying at the guest house, including an airport shuttle, a sun deck and a library. In fine weather, an outdoor terrace offers an ideal place to relax. Coral Reef Inn has 3 rooms, all of which are equipped with a variety of facilities to ensure an enjoyable stay. For those wishing to dine out during their stay at the guest house, there are a selection of eateries situated nearby. El Caracol the Observatory is easily accessible by car.
Amaranto Bed and Breakfast - Cozumel - Building
9.0 Excellent (158 reviews)
This comfortable bed & breakfast in San Miguel de Cozumel provides free wireless internet, as well as a tour desk and luggage storage. It is conveniently located for those wishing to discover the area's attractions. Amaranto Bed and Breakfast has 5 rooms, all of which are filled with a variety of facilities to ensure an enjoyable stay. A satisfying breakfast is prepared every morning at Amaranto Bed and Breakfast, and there are numerous cafés and eateries nearby. The bed & breakfast is situated within a 10-minute walk of Cozumel Island Hotel Association. It is within a 20-minute stroll of Cozumel Maritime Terminal, which allows easy access in and around San Miguel de Cozumel.
Amigos Hostel Cozumel - Cozumel - Bedroom
9.0 Excellent (145 reviews)
When you stay at Amigos Hostel Cozumel in Cozumel, you'll be near the beach, within a 15-minute walk of Rafael E Melgar Statue and Punta Morena. Featured amenities include luggage storage and a library. Free self parking is available onsite.
Casita de Maya Boutique Hotel - Cozumel - Bedroom
9.1 Excellent (67 reviews)
When you stay at Casita de Maya Boutique Hotel in Cozumel, you'll be near the airport, within a 5-minute drive of Los Cinco Soles and Cozumel Museum. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Playa Azul Golf Scuba Spa Hotel - Cozumel - Building
8.8 Excellent (562 reviews)
Located in Cozumel, Playa Azul Golf, Scuba & Spa is by the ocean, a 2-minute drive from Cozumel Country Club and Golf Course and 6 minutes from Maya Heritage Monument. Featured amenities include a computer station, laundry facilities, and a library. Free self parking is available onsite.
hotel marycarmen - Cozumel - Bedroom
8.8 Excellent (478 reviews)
This charming Hotel is situated in Cozumel. Located within 50 metres from the town centre, the property allows easy access to all this destination has to offer. Visitors can find the nearest golf course within 6. 4 kilometre(s) from the accommodation. Guests will find the airport within 3. 0 kilometre(s). Marycarmen features a total of 20 units. This Hotel was lastly renovated in 2015. Those staying at this accommodation may keep updated thanks to the Wi-Fi access. Customers may contact the reception desk any time during the day. Marycarmen does not offer cots on demand. Catering to the special needs of visitors, Marycarmen includes some wheelchair accessible guests rooms. No pets are allowed on the premises. Some services may be subject to additional charges.
Tu Casa B&B Cozumel - Cozumel - Building
8.9 Excellent (104 reviews)
Within a 10-minute car ride of Cozumel International Airport, Tu Casa B&B Cozumel offers an outdoor pool and complimentary wireless internet. It also provides an express check-in and check-out feature, luggage storage and a concierge. The bed & breakfast offers comfortable accommodation, in addition to a car rental desk, a terrace and a tour desk. A safe is also available. Tu Casa B&B Cozumel has 7 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have an enjoyable stay. For those wishing to dine out during their stay at Tu Casa B&B Cozumel, there are a variety of eateries located nearby. El Caracol the Observatory is only a short drive away.
Occidental Cozumel - Cozumel - Bedroom
8.7 Excellent (1,991 reviews)
Fiesta Americana Cozumel - Cozumel - Building
8.7 Excellent (1,294 reviews)
Overview Reviews
Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, this resort features a private beach. Prime diving spots, the Chankanaab Natural Park, and downtown San Miguel are nearby.
10.0 Excellent
Pros: Recently remodeled,rooms were very nice, new TV, rain showers, AC. Nice lobby patio area with pool, some evenings had music and dancing some were more laid back. 3 very nice restaurants,we could walk in anytime, but were were just offseason. Smaller resort so very easy to get around and very quiet. Beach and chairs/sunbeds nice area to snorkel and swim. Somewhat remote, cannot walk to town but several places to eat and Chankanaab Park within easy walking. Staff and service were truly amazing, never wanted for anything,and did not get solicited for timeshare.
Cons: No hot tub in the pool area but there are hot tubs in the suites.
10.0 Excellent
Cons: Sometimes a little loud at pool area; request room that does not overlook pool
6.0 Good
Pros: Hotel is small, everything is close by.
Cons: Didn't like the lack of food choices. Only one place for breakfast and not a large variety. Only 3 restaurants for dinner with no option of buffet. Lack of description of special events. No information clearly defining where and when special events were happening
8.2 Excellent
Pros: Scuba dive shop is top notch. The dive shop is a top notch operation that have been in business a long time. Had not dove with them for over ten years but outstanding continued service.
Cons: Food was not very good in the restaurants. The buffet down by the beach was good however. Enough choices to satisfy most.
9.7 Excellent
Pros: The remodeled rooms are modern, clean and comfortable. The food is mostly excellent, a cut above for an all-inclusive at this price. Our focus was on diving (easy boat pickup from the pier), so we weren't to concerned about the distance from town or the limited range of other activities. The staff was extremely friendly and helpful.
Cons: There was a little confusion about meal times - we were told breakfast started at 6 AM but it was actually 7 AM. Likewise lunch started an hour later than expected, at 1 PM. The only exception to the wonderful food was our meal in the Italian themed restaurant - main courses were very average and the service was rushed despite many open tables. We found the overeager young time-share salesman a bit annoying but he left us alone after we expressed our disinterest...
10.0 Excellent
Pros: The Staff were ALL so lovely and attentive...the tour coordinator accommodated us last minute with a scooter which was so fun for my daughter. The beverage offerings were top notch, the rooms were REALLY comfortable~and included room service. The food was good too. The beachfront was cool, with beds to lie on with the sound of surf washing up against the rock/coral edge underneath them...once they finish it off with sand it will be really nice. (it had just re-opened in September after a year of complete renovations)
Cons: I took part in a meeting to consider a time share purchase where they promised it would not go over 1.5 hours, (Tim was very nice) but it was more like 2+ once his Manager stepped in to close the sale...we were given a snorkel trip for our time. Since it is a common occurrence, I recommended the Boat captain carry BarfBags for his vomiting patrons instead of letting them upchuck overboard to protect the reef and the snorkelers.
8.0 Excellent
Pros: Newly renovated and reopened 9/1/2014. Very contemporary/modern. Customer service was great. Dinner food was exceptional and buffet was good. Biking, snorkeling right off the vicinity, water volleyball, Mexican Bingo, Karaoke. Gym was sufficient. Drinks were plenty. Free laundry room. Overall great experience!
Cons: Had to pull teeth to get bottled water, we drink a lot of water to stay hydrated from drinking alcohol but they held the water back along with towel service. The bath shower flooded out of the glass door since the ledge was high enough to keep the water in. The glass door kept hitting the ceiling shower head and was afraid to crack. Wished they had more activities that were included but it makes sense to make money around the island. The bartender seemed to cater to the Mexican locals compared to the foreigners.
Casa Mexicana Cozumel - Cozumel - Building
8.7 Excellent (818 reviews)
Overview Reviews
In the heart of the Island of Cozumel, Casa Mexicana Cozumel is the architectural centerpiece of the area. You will realize you are in for something special from the moment you enter the modern, spacious and colorful lobby, perfect for meeting friends, relaxing on the terrace overlooking the beautiful Caribbean Sea or enjoy the unique secluded second floor outdoor swimming pool with a view that transports you to another world. Accommodations: Casa Mexicana offers 72 Deluxe City View or Terrace View rooms and 16 Deluxe Ocean View rooms with one king or two double beds spacious and luxurious with private balcony all with central air conditioning where you can control the temperature at your preference, direct dial telephone, cable TV, iron and ironing board, safety deposit box and for those who love present-day technology there is also free Wi-Fi Internet access 24 hours a day so you can be closer to anyone you wish to in spite of distance. Just bring your laptop and make it happen!! All bathrooms include bathtub, shower, marbled vanities, hairdryer, plush towels and all necessary amenities. From the ocean view rooms guests can enjoy unforgettable sunsets and breathtaking views. Services: These are only a few of our services that will help to make your stay at Casa Mexicana a most pleasant one:Pool: A unique secluded second floor outdoor swimming pool with a view that transports you to another world. From 8:00 A.M to 8:00 P.M.Breakfast: Start your day with the best selection of fruits, eggs, Mexican dishes and our fresh bakery goods. The breakfast buffet (included in your room rate) is served at the main terrace located on the second floor from 7:00 A.M. to 11:30 AM.Should you wish to get up earlier in the morning, we have complimentary fresh coffee or tea at the lobby from 6:00 A.M. to 10:00 A.M.Room Service: Room service is also available from noon to 9:00 P.M.Concierge: Our trained concierge will assist you on reservations for Restaurants, Tours, Car rental, Diving Excursions and general information about what to do and where to go in Cozumel.Laundry and baby-sitting services offered at an additional cost. Meeting facilities: With capacity for up to 100 people, our Meeting room provides you with everything for your business meeting or event: fax, computer with internet connection, email reception, copies, business center, coffee and food service, drinks or banquets.
9.4 Excellent
Pros: People were lovely, Jaime made me feel more like family than someone at the hotel for a business trip. Great vibe, location, clean, comfortable and a great price.
Cons: Would have liked a gym..
10.0 Excellent
Pros: Convenient to town, a good value for the money. Very friendly and clean.
Cons: None
10.0 Excellent
Pros: Free breakfast.
Cons: No shuttle for transportation.
8.0 Excellent
Pros: Good breakfast, good room
10.0 Excellent
Pros: Proximity to central area - quick walk to square.
Cons: Be nice if they could offer snacks at happy hour time for a charge.
10.0 Excellent
Pros: We've stayed here last year. We had such great experiences that is why we came back this year! We love the staff. Even though they don't speak much English, but they help you in every ways they can. The staff is very determine to deliver great/friendly customer services.
Cons: I wish, down the line, they have room services. But this is just a minor...minor issue, which does not STOP us to return.
10.0 Excellent
Pros: Staff were very courteous and accommodating. I was scuba diving the morning of check out and they let me store my luggage for the afternoon.
10.0 Excellent
Pros: Great employees, best breakfast buffet, great rooms and great location for an excellent price. This will be preferred hotel to stay at cozumel. They have helpful staff that go out their way to make your stay outstanding. Hotel is perfect placed on the island for people who want to do everything on the island or main island. Steps away from the ferry, steps away from gift shops, walking distance to Mega(Walmart), walking distance to dozens of restaurants and perfect for those who are doing Ironman Cozumel.
Cons: The beach view is ruined by the cruise ship parked to left of the hotel. But can be tolerable.
6.0 Good
Pros: Good location, steps from the ferry dock and close to shopping, restaurants etc. I felt very safe.
Cons: Room was very sparse in terms of decor, and smelt a little mouldy. This was a partner for the GFNY bike race, so provided a free breakfast to the riders staying there. The breakfast was awful! Minimal selection, no "hot" items, and the coffee carafe seemed to be perpetually empty. I realize they had a lot of mouths to feed, but as this acted as the main fuel source for most riders, the lack of protein options was discouraging.
10.0 Excellent
Pros: We have been staying at Casa Mexicana since 2002. Hotel is in a great location, exceptionally clean, great staff and Breakfast is wonderful. Has a family atmosphere and staff recognize you by name. Pool is great especially for kids. We would not think of staying anywhere else.
9.1 Excellent
Pros: Location Breakfast Staff super friendly
Cons: In-room wifi internet had issues all week
10.0 Excellent
Pros: The hotel was clean and located in San Miguel. It had a pool on the second floor that overlooked the ocean (but the hotel is actually across the street). The view was great. The breakfast was great - buffet with made to order station.
Cons: No direct access to the ocean.

Best Cozumel Hotels near Museo de la Isla de Cozumel

Show all
Hotel Mary Carmen - Cozumel - Building
8.9 Excellent (482 reviews)
Overview Reviews
A stay at Hotel Mary Carmen places you in the heart of Cozumel, steps from Benito Juarez Park and 2 minutes by foot from Museo de la Isla de Cozumel. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
10.0 Excellent
Pros: Excellent hotel Best location in cozumel
Suites Colonial - Cozumel - Building
8.8 Excellent (377 reviews)
Hotel Suites colonial is ideally located in the heart of downtown Cozumel, it overlooks the walking corridor of downtowns main plaza, and is surrounded by restaurants, boutiques, dive shops and local entertainment. All suites with kitchenettes, all studios with 2 double beds.
Suites Bahia - Cozumel - Building
8.4 Excellent (584 reviews)
Overview Reviews
Conveniently located in downtown Cozumel, Suites Baha is surrounded by restaurants, boutiques and local entertainment. Ideal for divers, couples or friends looking to get the most from their Cozumel Vacation.Suites Bahia offers 27 cozy and large rooms including 12 standard rooms, 9 standard rooms with private balcony and 6 ocean view rooms with private balconys all with two double beds.Suites Baha offers you the following services: 24hr reception, Full Buffet Breakfast served from 7:00 a.m. to 11:30 a.m. at the sister hotel Casa Mexicana, Free WIFI in all the hotel, Tea and coffe service from 6:00 a.m. at the lobby, Exchange bookstore made by our guests, Vending machine, Card Discounst and Coupons for Beach Club with special price.
9.0 Excellent
Pros: Just what I needed: a clean comfortable room with everything. The Breakfast at Casa Mexicana was excellent. Nothing fancy but meets all your basic needs.
Cons: Nothing
Hotel Plaza Cozumel - Cozumel - Building
8.2 Excellent (650 reviews)
Overview Reviews
A stay at Hotel Plaza Cozumel places you in the heart of Cozumel, steps from Punta Langosta Pier and Punta Morena. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
10.0 Excellent
Pros: New tv new air conditioning new mattress
Cons: No English news on tv
7.7 Good
Cons: This was the second time my boyfriend and I stayed here because of its close location to the ferry and our dive shop. However, our toilet base was cracked and it kept moving and as a result the entire bathroom began to smell awful. The cleaning people must have noticed it as well because we were called by the front desk and they told us they would relocate us to another room if we would have liked. We were leaving the next morning (about 6h after the call was made) so we decided against the hassle of moving all of our stuff. So although the toilet caused some inconveniences, the hotel staff was willing to relocate us which I thought was great customer service.
9.7 Excellent
Pros: Free breakfast was great! Room is clean. Provided shampoo, soap, and towels in room. Location is right in the middle of town only a few blocks from the ferry terminal.
Cons: The hotel is next to a bar or music venue, so we heard a really loud cover band for a few hours that night.