Cozumel Hotels

Cozumel Hotels

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Low Season September
High Season January
  Average price (weeknight): $171
  Average price (weekend night): $311

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Best Cozumel Hotels

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Overview Reviews
Featuring unique views of Cozumel, Presidente InterContinental Cozumel Resort & Spa is set in a well-known area of San Miguel de Cozumel and offers an outdoor pool, a sauna and a private beach. It has a spa, as well as valet parking, a butler service and a kids pool. After a day of discovering the local region, guests can relax in the comfort of their air conditioned rooms. They feature tea and coffee making facilities and wireless internet access. For those guests who enjoy discovering local dining options, there is a good selection within walking distance. Cozumel International Airport is within a 65-minute drive and the resort provides a shuttle service.
10.0 Excellent
Pros: We had really good time in el Presidente. It is a wonderful place, modern, clean and relaxing. They had everything we need and the staff was very helpful and friendly. My wife took scuba classes and the school they are using is great. We will come again.
Cons: The room we originally booked was somewhat average. We asked for an upgrade to a different room and they made it happen, however we had to pay for it. The Wow would be if they were able accommodate our needs without charging us extra.
10.0 Excellent
Pros: Very quiet and relaxing with a great staff. Great property and facilities!
10.0 Excellent
Pros: The staff and the room are excellent, i have stayed in many hotels around the world and i have to say that this is one of the nicest one, they have 4 restaurants - great amenities and the staff is amazing. I will visit them again for sure.
Cons: The only negative is that they dont put pictures on the hotel booking sites as it really looks, its even better. Management needs to upload more pictures of this place, its really really nice!
The Landmark Of Cozumel - Cozumel - Bedroom
9.6 Excellent (60 reviews)
The Landmark Resort of Cozumel is set on Cozumel and offers 5-star accommodation as well as free Wi-Fi. It also provides a safe, an outdoor pool and a library. The Landmark Resort of Cozumel provides apartments equipped with cable/satellite channels, a microwave and a shower, plus all the essentials to ensure a comfortable stay. They are also equipped with a hair dryer and a ceiling fan. On-site dining options include a restaurant, which is an ideal spot to enjoy a meal. In the evening, guests are invited to relax in the cosy lounge bar. Cozumel International Airport is within a 20-minute drive of the property, as is El Caracol the Observatory. Activities such as water activities and snorkeling are available nearby.
Casa del Solar Centro Cozumel - Cozumel - Building
9.3 Excellent (280 reviews)
With a stay at Casa del Solar Centro Cozumel in Cozumel, you'll be near the beach, within a 10-minute drive of Dolphinaris and Cozumel Museum. Featured amenities include luggage storage, coffee/tea in a common area, and microwave in a common area.
Villas El Encanto - Cozumel - Building
9.3 Excellent (236 reviews)
Overview Reviews
Within a 15-minute car ride of Cozumel International Airport, Villas El Encanto Cozumel offers an outdoor pool and free wireless internet. It also provides a concierge, a ticket service and an express check-in and check-out feature. Guests of this 3-star property can book sightseeing trips with help from the tour desk. Those staying at the property can curl up with a book in the library. Villas El Encanto Cozumel has 10 contemporary apartments that are fitted with all the necessities to ensure a comfortable stay. For those wishing to dine out during their stay at Villas El Encanto Cozumel, there are a variety of eateries situated nearby. El Caracol the Observatory is only a short car trip away.
10.0 Excellent
Pros: Villas El Encanto's staff are extremely kind, starting with the handmade welcome gift. You feel like family. Rooms are in one of six private or 2-3 suite villas on the lush gated grounds, along with the owners' home, eleven friendly dogs (usually in the back yard), and a resident peacock. We stayed in both the one-bedroom apartment with its own kitchen, and the private pool deluxe suite. Both were well appointed and comfortable; beds are restfully firm with a variety of pillow types. The one-bedroom apartment kitchen is stocked, including all kitchen needs - even a little cooler for a day at the beach. Birds are plentiful - as birdwatchers, we saw at least a dozen new species on the grounds alone including the endemic Cozumel Emerald. Flowering trees attract warblers and bananaquits. Local parrots visit briefly twice a day. Both the main and private pools are unheated but comfortable for a dip, at 5 feet maximum depth. Location is good - far enough from the busy area to be quiet at night, but close to the water and some nice restaurants. We walked most places within 30 minutes, and for ice, hot tortillas, or anything you forgot to bring with you, the Chedraui supermarket is just three blocks away (use the Mexican ATMs there for a lower withdrawal fee). The local tourism economy runs mostly on cash, but Villas accepts credit no problem. They can arrange for taxi to pick up and even local rental cars or dune buggies to be delivered to the door. Cleaning staff do a phenomenal job. The Palapa and its plentiful hammocks are oh-so-comfortable! Like us, you won't want to leave.
Cons: We didn't have anything we disliked enough to spoil our stay. Construction on two of the villas did make daytime noise but not before 9 am. Here are a few useful tips for travelers however. Hot water can take a minute of running the tap - lesson learned: leave the shower temperature in the private pool deluxe suite on warm while running the tap if not sure which side is hot the first day. We left it running on cold and wrongly convinced ourselves there was no hot water. :) Birds in the morning can be loud, though we enjoyed them, and louvered windows don't fully block outdoor sounds. The one bedroom apartment's kitchen area is quite narrow but sufficient; the private pool deluxe suite has a shared kitchen. First-floor rooms should expect a few ants, but it's a tropical paradise at your doorstep after all. The private pool is semi-private; it is visible from part of the grounds (though not where people usually are). Safes are provided in every room but vary in size; the safe in the one-bedroom apartment with kitchen would not hold even a large tablet, for instance, but the deluxe suite's safe would hold a small laptop.
9.1 Excellent
Pros: Secluded secure, private location, close to shopping,and grocery. Less than a mile from ferry/main square. Perfect for someone wanting to avoid the beach resorts or for people who wants privacy. (Apartment) Very quaint, clean, basic rooms with large shower and purified water system. AC worked very well. Very friendly owners/staff. Private parking if needed. Lush grounds with bamboo and tropical plants. Peacocks were an added surprise. If renting the apartments, you should like dogs, as they will visit you often. The other rooms are secluded and the dogs do not have access. I enjoyed them. The dogs are also the security/alarm system and will bark at passers by. Overall great place if looking for clean secure friendly atmosphere in a secluded location, close to shopping and ferry service. Taxi to shopping area only 40 pesos or 15 minute walk.
Cons: Nothing, it was perfect for what I wanted and other positive reviews were accurate. No surprise let downs. Perfect for people who want an affordable, clean secure room in a lovely tropical setting.
Cozumel Palace - Cozumel - Building
9.2 Excellent (725 reviews)
Overview Reviews
The Cozumel Palace is an all-inclusive resort that offers activities and exploration opportunities for couples, families, and those who enjoy spending time diving. Each of the hotel’s 169 suites is luxuriously decorated, with spacious dining areas and desks for keeping up with business needs. Each guestroom offers private balconies with views of the sparkling Caribbean. The double whirlpool tubs in each suite offer a great way to unwind after a day spent exploring the resort. Free WiFi service allows guests to stay connected. The mini-bar and liquor cabinet are included for guests to enjoy. Satellite television offers entertainment, while the bathrobes and slippers offer comfort. The fitness center is available for guest use around the clock. Guests can snorkel or head out for a scuba dive, right off of the hotel’s dock. Whether looking to spend time underwater or beside the water at the pool, there’s something for everyone to enjoy. Swim with dolphins, play volleyball, or simply go for a walk to appreciate the fresh Caribbean air. Dining options abound, with four different restaurants offering Mexican, Italian, and Pan-Asian cuisine. Room service is offered around the clock for guests to enjoy. Cocktails are enjoyed poolside or at the bar. Sweet and savory treats are readily available during the day. The spa offers a number of pampering treatments to ensure guests leave their session feeling indulged and spoiled. The all-inclusive Cozumel Palace is a great choice in destination for honeymooners, or families looking for a resort that offers something for everyone.
6.8 Good
Pros: The wait staff and cleaners were all extremely friendly. The food was excellent
Cons: The vacation planners made every effort to nickel and dime you and to see time shares. The hotel was very noisy.
9.1 Excellent
Pros: Beautiful property with fantastic amenities. Staff is friendly. Food at the restaurants was pretty good. We used Resort Credits to have a romantic private dinner on the and the chef's dinner, both were excellent. The dive op located on site was pretty good as well.
Cons: Service in the rooms was inconsistent. We paid more for Concierge level. It was supposed to come with nightly petit fours, but we only received them on a few of the nights. The coffee maker in the room wasn't working the first morning. We managed to fix it, but then they didn't consistently restock the coffee everyday. So I ended up dressing and walking down to the lobby every morning to get coffee. I didn't like that children were allowed at the swim-up bar. Bars should really be adult-only. Also, we used Resort Credits for diving. They tell you to check in and then go to the desk about using your credits, but if you don't book the diving ahead of time, it gets all booked up
Caribo Cozumel - Cozumel - Building
9.1 Excellent (579 reviews)
Overview Reviews
Within a 20-minute stroll of Cozumel Maritime Terminal, Caribo Cozumel provides a swimming pool, a rooftop terrace and free wireless internet. It also features luggage storage, an express check-in and check-out feature and babysitting/child services. The guest house has 7 rooms and has been recently refurbished. It also provides laundry facilities, a tour desk and a ticket service. The rooms offer a private bathroom, a ceiling fan and a mini bar. A satisfying breakfast is available each morning, and there are also numerous cafés and eateries nearby. Caribo Cozumel is close to San Miguel de Cozumel's well-known attractions, with Cozumel Island Hotel Association and El Caracol the Observatory just a 10-minute walk away.
10.0 Excellent
Pros: I loved that the room had a hammock in it. It was great for midday naps. The location is great because it’s not in the touristy area but close to it. There are so many amazing non-touristy restaurants nearby. The host was super welcoming and helpful. He provided a lot of suggestions on where to go and what to do. There’s a kitchen that you can use when the staff aren’t using it. Also, I love that this place actually is concerned with sustainability and makes an effort to limit their footprint.
Cons: Nothing. It was great.
Casita de Maya Boutique Hotel - Cozumel - Bedroom
9.2 Excellent (70 reviews)
This comfortable hotel in San Miguel de Cozumel offers free wireless internet, as well as an outdoor pool and laundry facilities. It is ideally located for those wanting to visit the area's popular attractions. Guests can enjoy the outdoors on the terrace or have a beverage at the bar. Staff are available 24 hours a day and can book tours and tickets. Casita de Maya Boutique Hotel offers spacious rooms equipped with a shower, a refrigerator and a hair dryer, plus all the necessities to ensure an enjoyable stay. Those in search of a meal and wanting to stay close by needn't look any further than Casita de Maya Boutique Hotel's on-site restaurant, which is available each day for dinner. For guests who enjoy making the most of local dining options, there is a large variety within walking distance. Guests can also visit El Caracol the Observatory.
Amigos Hostel Cozumel - Cozumel - Bedroom
9.0 Excellent (151 reviews)
Within a 10-minute car trip of Cozumel International Airport, Amigos Hostel Cozumel offers an outdoor pool and free Wi-Fi. The numerous amenities this rustic hostel has to offer include a tour desk, luggage storage and a ticket service. There are a variety of facilities on offer to those staying at Amigos Hostel Cozumel, such as a library, a BBQ/picnic area and a terrace. Guests are also welcome to unwind in the hostel's garden. Amigos Hostel Cozumel offers 20 comfortable rooms that are ideal for backpackers on a budget. For those wishing to dine out during their stay at Amigos Hostel Cozumel, there are a variety of restaurants situated close by. El Caracol the Observatory is a quick drive from the hotel.
Puerta del Mar Cozumel - Cozumel - Bedroom
9.0 Excellent (144 reviews)
Puerta del Mar Cozumel is situated in San Miguel de Cozumel and offers complimentary wireless internet. It also features a laundry service and luggage storage. The bed & breakfast has 5 well-appointed rooms that are accompanied by a range of essential amenities to ensure guests have a comfortable stay. To start the day, guests can sit down to breakfast provided by Puerta del Mar Cozumel before heading off to discover what the local region has to offer. Cozumel International Airport is a 10-minute drive from the bed & breakfast. El Caracol the Observatory and San Gervasio can be easily accessed by car.
Hotel Mary Carmen - Cozumel - Building
8.9 Excellent (484 reviews)
Overview Reviews
Hotel Mary Carmen is located amongst San Miguel de Cozumel's well-known attractions and landmarks, just a brief stroll from Cozumel Maritime Terminal. It also provides a 24-hour reception, an express check-in and check-out feature and a concierge. The hotel has 27 rooms and has been recently refurbished. In sunny weather, an outdoor terrace offers a nice spot to relax. Hotel Mary Carmen provides rooms equipped with cable/satellite channels, plus all the essentials to ensure a comfortable stay. Hotel Mary Carmen is under a 10-minute car ride from Cozumel International Airport. It is also perfectly located close to a selection of eateries.
10.0 Excellent
Pros: Excellent hotel Best location in cozumel
hotel marycarmen - Cozumel - Bedroom
8.9 Excellent (479 reviews)
This lovely hotel can be found in Cozumel. Nestled within 50 metres from the town centre, the accommodation allows easy access to all this destination has to offer. Visitors can find the nearest golf course within 6. 4 kilometre(s) from the accommodation. Visitors will find the airport within 3. 0 kilometre(s). There are a total of 20 rooms on the premises. This property was completely refurbished in 2015. Those staying at this accommodation may keep updated thanks to the Wi-Fi access. The reception is open 24/7. Cots are not available at this accommodation. This property is wheelchair-accessible. There are -1 disability-friendly units available on the premises. This is not a pet-friendly establishment. The hotel may charge a fee for some services.
Amaranto Bed and Breakfast - Cozumel - Building
8.9 Excellent (160 reviews)
Amaranto Bed and Breakfast is situated in San Miguel de Cozumel and offers complimentary wireless internet. It is conveniently located for those wishing to discover the area's attractions. Guests of this 3-star bed & breakfast can book sightseeing trips with help from the tour desk. The property's garden is an ideal place to sit and relax. A satisfying breakfast is available each morning, and there are also numerous cafés and eateries close by. Amaranto Bed and Breakfast is close to Cozumel Island Hotel Association. It is within a 20-minute stroll of Cozumel Maritime Terminal, which allows easy access in and around San Miguel de Cozumel.
Iberostar Cozumel - Cozumel - Pool
8.8 Excellent (1,345 reviews)
Overview Reviews
Iberostar Cozumel Hotel offers guests a traditional island getaway without losing the modern comforts of home. Being located right on the beach with an expansive array of amenities and activities to pass the time, the Iberostar Cozumel Hotel offers a convenient choice for travelers to relax and enjoy their vacation. Rooms at the Iberostar Cozumel Hotel are fully furnished and range from a standard room to a multibedroom suite, each room being fitted with the modern joys of home such as cable TV, direct-dial phone, and free high-speed internet access. Handicap accessible rooms are also available for guests with disabilities. Other amenities include a laundry and dry cleaning service as well as shuttle services to the Cancun Airport. When it comes to dining, the Iberostar Cozumel Hotel offers guests a breakfast bar, as well as several onsite restaurant buffets for guests to choose from. Cuisine at these buffets varies depending on the feature night, options include Mexican, Italian, and Caribbean, as well as other locations. During their stay, guests have several onsite activities for their entertainment. Guests are welcome to use the fitness center facilities, go for a swim in the outdoor pool, or get a spa treatment and relax on the beach. The Iberostar Cozumel Hotel offers guests a one-of-a-kind tropical getaway with the island decor and modern amenities to fill their time. With comfortable rooms, on-beach location, and airport-friendly accommodations, the Iberostar Cozumel Hotel makes a great choice for travelers of all kinds.
10.0 Excellent
Pros: Excellent, highly professional and friendly stuff. Superb food. Renovated rooms. Kayaks on the beach. Convenient location. With a rental car (free parking available) we were able to go everywhere in minutes. We visited Cozumel 6 times, and this place is clearly the best.
Cons: That our vacation was too short...
8.2 Excellent
Pros: Staff was the best!
8.6 Excellent
Pros: Quiet location on the island, great landscaping and integration of wildlife into the setting. Staff is great, English only customers will have no problem getting a helpful response to request. Liked our upper floor room overlooking the jungle.
Cons: Excitement over food and drink wanes over time, selection is okay, you find favorites, but there a pattern that emerges over the days. Be aware that internet access involves an extra charge, and it is high. I paid $4 for a single hour. There were options for daily and weekly with a lower cost per hour, but 24*7 access for a week was well over $100. Did not sit well with me. Have never considered cost of internet when selecting a resort, but will do so in the future.
Fiesta Americana Cozumel - Cozumel - Building
8.8 Excellent (1,332 reviews)
Overview Reviews
Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, this resort features a private beach. Prime diving spots, the Chankanaab Natural Park, and downtown San Miguel are nearby.
10.0 Excellent
Pros: Recently remodeled,rooms were very nice, new TV, rain showers, AC. Nice lobby patio area with pool, some evenings had music and dancing some were more laid back. 3 very nice restaurants,we could walk in anytime, but were were just offseason. Smaller resort so very easy to get around and very quiet. Beach and chairs/sunbeds nice area to snorkel and swim. Somewhat remote, cannot walk to town but several places to eat and Chankanaab Park within easy walking. Staff and service were truly amazing, never wanted for anything,and did not get solicited for timeshare.
Cons: No hot tub in the pool area but there are hot tubs in the suites.
10.0 Excellent
Cons: Sometimes a little loud at pool area; request room that does not overlook pool
6.0 Good
Pros: Hotel is small, everything is close by.
Cons: Didn't like the lack of food choices. Only one place for breakfast and not a large variety. Only 3 restaurants for dinner with no option of buffet. Lack of description of special events. No information clearly defining where and when special events were happening
8.2 Excellent
Pros: Scuba dive shop is top notch. The dive shop is a top notch operation that have been in business a long time. Had not dove with them for over ten years but outstanding continued service.
Cons: Food was not very good in the restaurants. The buffet down by the beach was good however. Enough choices to satisfy most.
9.7 Excellent
Pros: The remodeled rooms are modern, clean and comfortable. The food is mostly excellent, a cut above for an all-inclusive at this price. Our focus was on diving (easy boat pickup from the pier), so we weren't to concerned about the distance from town or the limited range of other activities. The staff was extremely friendly and helpful.
Cons: There was a little confusion about meal times - we were told breakfast started at 6 AM but it was actually 7 AM. Likewise lunch started an hour later than expected, at 1 PM. The only exception to the wonderful food was our meal in the Italian themed restaurant - main courses were very average and the service was rushed despite many open tables. We found the overeager young time-share salesman a bit annoying but he left us alone after we expressed our disinterest...
10.0 Excellent
Pros: The Staff were ALL so lovely and attentive...the tour coordinator accommodated us last minute with a scooter which was so fun for my daughter. The beverage offerings were top notch, the rooms were REALLY comfortable~and included room service. The food was good too. The beachfront was cool, with beds to lie on with the sound of surf washing up against the rock/coral edge underneath them...once they finish it off with sand it will be really nice. (it had just re-opened in September after a year of complete renovations)
Cons: I took part in a meeting to consider a time share purchase where they promised it would not go over 1.5 hours, (Tim was very nice) but it was more like 2+ once his Manager stepped in to close the sale...we were given a snorkel trip for our time. Since it is a common occurrence, I recommended the Boat captain carry BarfBags for his vomiting patrons instead of letting them upchuck overboard to protect the reef and the snorkelers.
8.0 Excellent
Pros: Newly renovated and reopened 9/1/2014. Very contemporary/modern. Customer service was great. Dinner food was exceptional and buffet was good. Biking, snorkeling right off the vicinity, water volleyball, Mexican Bingo, Karaoke. Gym was sufficient. Drinks were plenty. Free laundry room. Overall great experience!
Cons: Had to pull teeth to get bottled water, we drink a lot of water to stay hydrated from drinking alcohol but they held the water back along with towel service. The bath shower flooded out of the glass door since the ledge was high enough to keep the water in. The glass door kept hitting the ceiling shower head and was afraid to crack. Wished they had more activities that were included but it makes sense to make money around the island. The bartender seemed to cater to the Mexican locals compared to the foreigners.
Occidental Cozumel - Cozumel - Bedroom
8.7 Excellent (2,062 reviews)
Occidental Cozumel is a fantastic resort located on the tropical island oasis of Cozumel. The Occidental is located on the beautiful San Francisco beach, is right by the blue paradise of the Palancar Reef system. From gourmet dining and nightly entertainment, to daily sports and beach activities, there is something to be enjoyed by all guests. With seven restaurants and five bars, guests will discover the secrets of the best Mexican and international cuisines. Some like La Posada are international buffet style that guests can enjoy at any time of day. And some like Sonora offer specific Mexican cuisine that requires reservations ahead of time. La Mision is a bar and dance club for adults that operates nightly. Of course, the classic poolside eats and drinks are available at multiple locations around the many pools that Occidental offers. Activities abound as the hotel’s tropical mangrove and marine surroundings are one of the top five scuba destinations in the world. A wide range of other sports such as kayaking, sailing, snorkeling and water polo, and the hotel features fully-equipped facilities with a spa, gym, and beach club. Guests will sleep well each night in either a king or double room that has individual controls for air conditioning. Seven different options of rooms will meet any guest’s size needs or accommodations. A minibar is included as well at no extra charge. WiFi is available for an additional charge in each room. No doubt the Occidental Cozumel will be back on the list of places to visit after an experience unlike many others.
Playa Azul Golf Scuba Spa Hotel - Cozumel - Building
8.7 Excellent (577 reviews)
With a stay at Playa Azul Golf, Scuba & Spa in Cozumel, you'll be by the ocean, within a 15-minute drive of Dolphinaris and Cozumel Country Club and Golf Course. Featured amenities include a computer station, laundry facilities, and a library. Free self parking is available onsite.

Best Cozumel Hotels near Museo de la Isla de Cozumel

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Flamingo Hotel - Cozumel - Bedroom
8.6 Excellent (335 reviews)
Overview Reviews
Just a 10-minute car trip from Cozumel International Airport, Flamingo Hotel San Miguel de Cozumel offers convenient accommodation and provides a Jacuzzi and a rooftop terrace. Guests can also enjoy complimentary internet access in all areas. After a day of discovering the area, guests can relax in the comfort of their air conditioned rooms. They feature an in-room safe, a mini bar and wireless internet access. Those staying at Flamingo Hotel San Miguel de Cozumel can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by when looking for a bite to eat. Each evening, guests can enjoy a drink in the cosy lounge bar. A choice of cafés and restaurants can also be found close by. Flamingo Hotel San Miguel de Cozumel is close to Cozumel Island Hotel Association. It is within walking distance of Cozumel Maritime Terminal, which allows for convenient access in and around San Miguel de Cozumel.
9.4 Excellent
Pros: Great staff - very friendly and helpful. Good breakfast. Nice bar and courtyard. Far enough back from main boulevard at the water to be quiet, but still close to many restaurants, the main square, etc. Good wifi. We stayed for two weeks, and were always treated well. Would stay here again. We agree about Oscar being awesome.
Cons: Can't really think of anything. Oh, because our room was on the courtyard, there was sometimes some noise from down below at night, but it wasn't really bad.
Located under a 20-minute stroll from Cozumel Maritime Terminal, Hacienda San Miguel Hotel & Suites offers free Wi-Fi. It is conveniently close to Cozumel International Airport, which is a 10-minute drive away. There are a range of amenities available to those staying at the property, including a terrace, an express check-in and check-out feature and luggage storage. There are a wide variety of activities, such as boating and fishing, meaning the whole family will have an enjoyable stay. Hacienda San Miguel Hotel & Suites features 11 air conditioned apartments filled with all the necessities to ensure a comfortable stay. There are also a number of apartments specially designed for families. On-site dining options include a restaurant, which is a convenient place to have a meal. Hacienda San Miguel Hotel & Suites is close to San Miguel de Cozumel's well-known attractions, with Cozumel Island Hotel Association only moments on foot from the property.
Hotel Pal Cozumel - Cozumel - Building
8.5 Excellent (86 reviews)
With a stay at Hotel Pal Cozumel in Cozumel, you'll be within a 5-minute drive of Dolphinaris and Benito Juarez Park. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Hotel Plaza Cozumel - Cozumel - Building
8.2 Excellent (616 reviews)
Overview Reviews
Offering an outdoor pool and a rooftop terrace, Hotel Plaza Cozumel is a few minutes walk from Cozumel Island Hotel Association. It is conveniently positioned for guests wishing to visit the area's popular attractions. This vibrant hotel features a number of facilities, including a kids pool, a coffee bar and a sun deck. For a fast and effortless arrival and departure experience, guests can take advantage of the express check-in kiosk. All of the modern rooms at Hotel Plaza Cozumel feature cable/satellite channels. In-house dining options include a restaurant, which is a convenient spot to have a meal. Breakfast is available each morning and can be savoured in the comfort of the rooms. A choice of cafés and restaurants are also available close by. Hotel Plaza Cozumel is within walking distance of Cozumel Maritime Terminal, connecting guests with the surrounding area. For those who enjoy cycling, the hotel provides a bike rental service.
10.0 Excellent
Pros: New tv new air conditioning new mattress
Cons: No English news on tv
7.7 Good
Cons: This was the second time my boyfriend and I stayed here because of its close location to the ferry and our dive shop. However, our toilet base was cracked and it kept moving and as a result the entire bathroom began to smell awful. The cleaning people must have noticed it as well because we were called by the front desk and they told us they would relocate us to another room if we would have liked. We were leaving the next morning (about 6h after the call was made) so we decided against the hassle of moving all of our stuff. So although the toilet caused some inconveniences, the hotel staff was willing to relocate us which I thought was great customer service.
9.7 Excellent
Pros: Free breakfast was great! Room is clean. Provided shampoo, soap, and towels in room. Location is right in the middle of town only a few blocks from the ferry terminal.
Cons: The hotel is next to a bar or music venue, so we heard a really loud cover band for a few hours that night.