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3 locations in Cozumel
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Reviews
2.0 Poor
May 2021
Pros:
Office was closed i did not get the carCons:
The office was open2.0 Poor
May 2021
Cons:
They did not have the car that I reserved. Also added additional fees at the pickup. They offered to take me to the hotel and deliver the car the next day, but we had already booked a tour that we needed the car for and honestly I didn’t trust them.2.0 Poor
May 2021
Pros:
We arrived at Alamo and they did not have a vehicle for us. They said Kayak did not confirm whether Alamo had cars available. It was the worst car rental experience I have ever had.Cons:
A refund.2.0 Poor
May 2021
Pros:
NothingCons:
They gave away my car and had none left2.0 Poor
Jan 2021
Pros:
the shop was closed. how is it even possible to rent a car!!!!Cons:
if the shop were open where i rented the car!!!2.0 Poor
Jan 2021
Pros:
Not a thing!Cons:
Kayak shouldn't be booking car rentals when they've been warned by Alamo that they have no rental's. I had to pay triple the cost to secure a car in Cozumel for a week because of Kayaks failure.2 locations in Cozumel
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Reviews
8.0 Very good
Feb 2024
4.0 Mediocre
Jan 2021
Cons:
I bought the insurance online when I reserved the car but when I went to pick up the car the employee said the insurance I bought online was worthless. He said I need to buy insurance from him or I wouldn't have any, or very little liability coverage. I didn't appreciate having to buy insurance twice.