BEST WESTERN Crewe Arms Hotel in Cheshire is just the ticket for a relaxing getaway - which should come as no surprise when we tell you that it's located adjacent to Crewe Railway station (and is the world's first Railway hotel, built in 1830)! For both business and leisure guests, we go all out to make your stay as comfy-cosy as possible. Our job is made easier by the beautiful red brick building we inhabit, which stands out at the entrance to the town and is held in much affection by the many locals and visitors from further afield. Such is the character of our hotel that Queen Victoria and her family stayed here when she travelled from London to Scotland for her annual summer holidays - there's even a tunnel that she used here to avoid walking with the commoners! Hotel restaurant closed on Sunday evenings. The restaurant is also closed for lunch & dinner on bank holidays. Limited cold food is available from the bar. Enjoy your stay!
The convenience of the hotel was excellent. The receptionist at checking in was very good and although early we were able to access our rooms to leave bags.
There was nothing that I or our group disliked.
Staff were friendly
Conveniently situated with adequate car parking
Creaking floors and very limited television stations with poor reception - perhaps a satalite aerial should be installed.
Chambermaid staff were very good and maintained our room very well during our 3 night stay.
No offer by reception staff of morning newspaper procurement. Poor standard of room fittings with only 1 no. electric plug working and extension lead reel in use for TV. Over bright inflexible bedside lighting. Poor decoration in rooms. No grab handles/anti-slip in bath.
The location was good, the food was very good, overall it was a very enjoyable experience.
Pleasant rooms, friendly staff, plenty of parking spaces
very helpful staff, easy of position in the town,easy parking, excellent restaurant.
slow service in the bar.
Staff very pleasant & helpful. Good choice available for Breakfast. Very nice room although was too warm for us.
Our room was too hot.
The room was comfortable and the location was ideal, just opposite the Railway Station