Dining
Services and conveniences
Laundry
Basics
Accessibility and suitability
Health and safety
Media and entertainment
Bathroom
Workspace
Things to do
General
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers enhanced cleaning, hand sanitizer in guest accommodation and key areas, daily housekeeping, and a fitness center for guests' convenience and safety.
Is parking available at the hotel?
Yes, the hotel provides parking for guests' convenience.
How is the food quality at the hotel?
Guests have appreciated the breakfast and restaurant options, although some have mentioned that breakfast may not be included in the room rate.
What is the cleanliness like at the hotel?
Guests have generally found the rooms to be clean, but some have mentioned the need for updates and renovations in certain areas of the hotel.
How is the customer service at the hotel?
Many guests have praised the friendly and helpful staff, although a few have mentioned instances of poor service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on a Lower Floor
Several guests mentioned that the elevators were slow and sometimes not all of them were operational, so choosing a room on a lower floor might save time and hassle.
Consider Bringing Your Own Toiletries
Some guests reported that there was a lack of toiletries, including soap, in their rooms, so it might be a good idea to bring your own to ensure you have everything you need.
Check for Special Offers on Breakfast
While some guests enjoyed the breakfast, others found it to be under construction or not included in their rate. It's advisable to check for special offers or confirm the availability of breakfast before booking.
Be Mindful of Noise
A few guests mentioned noise disturbances, such as the sound of the DART train, homeless people nearby, and loud guests in the halls. Consider packing earplugs if you're sensitive to noise.
Inquire About Room Facilities
Some guests were disappointed by the lack of in-room amenities such as a microwave or mini fridge. It's recommended to inquire about these facilities before your stay if they are essential to you.
Take Advantage of the Nearby Attractions
The hotel's proximity to attractions like the American Airlines Center and the Perot Museum of Nature and Science makes it a convenient choice for visitors interested in exploring these sites.
Confirm the Availability of Free Wi-Fi
A few guests reported issues with the Wi-Fi during their stay, so it's advisable to confirm the availability and reliability of the free Wi-Fi with the hotel before arrival.
Consider the Hotel's Pet-Friendly Policy
If you're traveling with pets, it's worth noting that the hotel allows pets on request, but charges may apply. Confirm the details and any additional fees in advance.
Plan for Parking
The hotel offers parking, but it's essential to plan for this in advance, especially during peak seasons or events, to ensure availability.
Be Prepared for Outdated Facilities
Some guests mentioned that the hotel is in need of updating, with old furnishings, dated decor, and issues with facilities like elevators. It's advisable to be prepared for this aspect of the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $175 | $201 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 2.0 mi | Dallas Love Field | 3.1 mi |
