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Pickup truck | $49/day |
6 locations in Decatur
Filters
Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was great. Quick and easy pickup and drop off.Cons:
Nothing. Everything was great.2.0 Poor
Dec 2019
Pros:
NothingCons:
My reservation was put in months in adavance after arriving to this location and on my pick up date this location was permanently closed no one reached out10.0 Wonderful
Jan 2017
Pros:
Truck10.0 Wonderful
Dec 2016
Pros:
Excellent. Staff at Enterprise were great. Very professional and accomdating.2 locations in Decatur
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Reviews
5.2 Fair
Oct 2020
Pros:
The two men working at drop off were excellent and had great customer service.Cons:
The “manager” working at pickup was rude and nasty. The pickup process was not timely. The car wasn’t cleaned and was missing a headlight which they said don’t worry about it is only a fog light so you can’t get a ticket!10.0 Wonderful
Jul 2020
Pros:
The staff was super friendly, professional and provided in and out service.Cons:
The outside of the car was not clean, but the staff offered to get it washed if I had the time to wait. Also, the gas tank was not full and they did not mention it until I came back to the counter - then they told me they already knew. However, my contract indicated the gas was 8/8.5.6 Fair
Jul 2020
Cons:
The car smelled of cigarette smoke. All the windows were down and I was wearing a face mask, so I didn’t realize until I drove away and took off the mask and rolled the windows up.9.2 Wonderful
Mar 2019
Pros:
Not @ first one of the employees gave me a hard time.The next time I called before picking up the car the mgr answered and made it better.Cons:
His customer service!9.6 Wonderful
Aug 2017
Pros:
At the Loews Hotel Hertz counter the employee, Randy, was wonderful even under stress. I usually only use Enterprise but Randy made using Hertz a pleasure!Cons:
I did not like that Herts tried to charge me $40 when I could not change my original reservation to start earlier so I canceled that reservation and made a new one for the same dates and pick up and drop off just longer house and upgrade of car. Hurts was going to charge me a $40 cancellation fee.6.8 Okay
May 2017
Pros:
The car had XM radio and a USB jackCons:
The car was super expensive and they charge you extra for your spouse to be on the car. Enterprise has never done this and offers it for free to the spouse.One location in Decatur
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Reviews
2.0 Poor
Nov 2020
Pros:
Company is very deceitful. There is no way of contacting them. They will over charge your account. Very frustrating. Never renting from them again!!Cons:
Answer the phone when we call!!!10.0 Wonderful
Nov 2020
Pros:
they guy who checked me in was the besttttt forgot his name unfortunately so positive welcoming friendly also I was running late checking out and the guy who checked me out was also the best! I was so nervous and in a hurry and he really helped7.6 Good
Nov 2020
Pros:
Car was nice, staff was nice. Pickup was okay. Drop off was good. Rate was good.Cons:
Helpful staff, but the super sneaky and difficult policies really make me never want to rent from this place again. Spirit changed my flight and I had to pay a rebooking fee just to change a couple hours over. It left a bad taste in my mouth. I really didn't enjoy dealing with the whole ordeal. I have to drop off exactly where I picked up otherwise... you guessed it... a fee. Car was not that clean and the handles for seat adjustment were sticky. Gross. If you are fine dealing with a little hassle or potential disappointment for a decent rate, this might be a good fit.10.0 Wonderful
Oct 2020
Pros:
pickup easy dropoff easy, didn't care too much for the locationCons:
better location + a way to contact local agent with out going through 800 potal8.0 Very good
Sep 2020
Pros:
Staff was warm and helpful.Cons:
Car was a bit banged-up, but nothing impactful. Their computer system however would not accept my driver's license. Luckily it would my husband's, or we would have had a real problem.2.0 Poor
Sep 2020
Pros:
NothingCons:
They did not have any SUVs secondary to a system error and did not tell us about the error until we arrived and offered zero compensation. When we tried to call the company it is set up not to talk to a person. Very frustrating2 locations in Decatur
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Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Nov 2023
10.0 Wonderful
Feb 2020
Cons:
Moré 24 Hour drop off points, but other than that everything was great. Thank you Avis.2.0 Poor
Nov 2019
Pros:
NothingCons:
Office was difficult to find. Then, despite having a reservation starting at 9 AM, they had no cars available until at least 1:30 PM. Reservation meant absolutely nothing. DON NOT RENT FROM AVIS!!2.0 Poor
Mar 2019
Cons:
They took my reservation but when I arrived they did not have a car available. Very shitty.2.0 Poor
Nov 2017
Pros:
NothingCons:
The car rental company had zero cars the morning we arrived, even though we had a reservation. We were told it would be several more hours. This meant we had to scramble around town to stay even somewhat on schedule. AwfulAlong with a 6 passenger van, rental companies in Decatur offer 7 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Decatur |
---|---|
Car types | Van |
Rental locations | 5 |
Airport locations | 0 |