8.0
Very good
Anonymous, Apr 2026

Na
Accessibility and suitability
Basics
Services and conveniences
Bathroom
General
Kitchen
Media and entertainment
Things to do
Pool and spa
Parking and transportation
Bedroom
Outdoor
Dining
Laundry
Workspace
Health and safety
Family friendly
Fitness














AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season at our hotel is in August, offering a great time to enjoy our exceptional pool and game room. However, the low season in May also provides a wonderful opportunity to experience our very clean and comfortable rooms and exceptional breakfast.
How is the quality of the beds at the hotel?
Our hotel offers comfortable beds, and many guests have found them to be very comfortable, providing a great night's sleep. However, some guests have mentioned that the bed was too firm for their liking.
Is parking available at the hotel?
Yes, we offer parking at our hotel, including free airport shuttle and long-term parking options. However, some guests have mentioned that the parking lot felt isolated and unsafe.
What can guests expect from the hotel's food quality?
Our hotel provides a great breakfast with a large buffet style and a wide selection of food. Many guests have found it to be the best they've ever had in a hotel. However, some guests have experienced issues with the availability of certain items and the cleanliness of the dining area.
How is the cleanliness and customer service at the hotel?
Our hotel is known for its cleanliness, with very clean rooms and friendly, helpful staff. However, some guests have mentioned concerns about the cleanliness of certain areas and have had mixed experiences with the friendliness of the staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the free airport shuttle. It's advisable to inquire about the shuttle schedule in advance to plan your travel accordingly.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Salisbury House, Blank Park Zoo, and Des Moines Art Center. Consider planning a visit to these attractions during your stay.
Consider Room Accessibility
Some guests noted that certain rooms may be a bit of a walk from the front lobby, which could be challenging for those with mobility issues. It's advisable to inquire about room locations and accessibility options when making a reservation.
Enjoy the Breakfast
Many guests praised the quality and variety of the breakfast offered at the hotel. Be sure to take advantage of this complimentary amenity during your stay.
Check Room Amenities
Guests appreciated the amenities provided, such as the pool, game room, and fitness center. Take some time to enjoy these facilities during your visit.
Inquire About Maintenance
A few guests mentioned issues with room maintenance, such as bathroom plumbing and door keycard activation. It's recommended to promptly report any maintenance concerns to the staff for resolution.
Utilize the On-Site Convenience Store
The hotel features a convenient on-site store, which guests found to be a useful amenity. Consider utilizing this facility for any essential items you may need during your stay.
Plan for Safe and Comfortable Stay
Despite some isolated concerns about safety, many guests found the hotel to be safe, well-maintained, and comfortable. It's advisable to take necessary precautions and communicate any safety concerns to the hotel staff.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful nature of the hotel staff. Don't hesitate to engage with the staff for any assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | August | $110 | $164 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 46% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.2 | 5.6 mi | Des Moines | 2.4 mi |