Welcome to Hotel Complex Rila! This 3-star Dupnitsa hotel offers a hair salon. There is also a bar/lounge where guests can enjoy drinks after a long day. Knowledgeable staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance. Planning a meeting? This hotel has conference rooms, as well as a business center. Free Wi-Fi is provided. Other amenities include gift shops/newsstands, dry cleaning/laundry, an elevator (lift) and laundry facilities.
Only few members of the staff speak English and it was difficult to understand each other. The restaurant was booked almost every night and we could not eat at the hotel and had to walk to other restaurants in the city. The maids only changed the towels and threw the garbage out, they did not make the beds or clean the room.
The view from our room of the Rila Mountains was superb & the breakfast was very good too.
The food was very good and a nice view to the mountains.
The hotel was renovated few years ago, but now they didn't invest more money.They just used it. The parking place is 2 euro but you can park very easy without money.