Basics
Services and conveniences
Dining
Accessibility and suitability
Bathroom
General
Media and entertainment
Pool and spa
Laundry
Bedroom
Workspace
Things to do
Health and safety
Family friendly
Parking and transportation
Outdoor
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
You can expect a variety of amenities including a fitness center, free parking, a restaurant, bar/lounge, indoor pool, and hot tub. Additionally, the hotel offers a business center, laundry facilities, and a gift shop.
How are the beds at the hotel?
The beds are comfortable and the rooms are spacious, providing a good night's sleep. Guests have also mentioned the clean and comfortable bedding as a highlight of their stay.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness of the public spaces, such as old carpet and a musty smell in the rooms. However, many guests have also praised the hotel's cleanliness and well-maintained property.
Is the hotel staff accommodating and friendly?
Yes, the hotel staff is known for being friendly, welcoming, and helpful. Guests have appreciated the staff's willingness to go above and beyond to assist patrons, making their stay enjoyable.
When is the best time to visit the hotel?
The high season for the hotel is in April, while the low season is in December. Visiting during the high season can provide a great experience with the hotel's fantastic facility and friendly staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Air Freshener
Some guests noted that their rooms had a musty smell, so it might be helpful to bring air freshener or request a room change if you encounter a similar issue.
Take Advantage of Nearby Attractions
The hotel is conveniently located near several attractions, including the Wing Park Golf Course and the Elgin History Museum, making it a great base for exploring the area.
Check Room Amenities
Some guests appreciated the spacious rooms and the availability of amenities such as a microwave and refrigerator, while others encountered issues with broken doors and leaks. It's advisable to check the room thoroughly upon arrival.
Be Mindful of Breakfast Options
While some guests enjoyed the breakfast, others found it less than ideal. Consider exploring nearby dining options if the hotel's breakfast doesn't meet your expectations.
Utilize the Pool and Hot Tub
Many guests praised the hotel's pool and hot tub, highlighting them as enjoyable amenities during their stay.
Consider Noise Levels
A few guests mentioned that the hotel was quiet and well-maintained, while others encountered issues with noisy air conditioning and musty room smells. It's advisable to inquire about room conditions to ensure a comfortable stay.
Take Note of Staff Friendliness
Several guests appreciated the friendly and helpful nature of the staff, while a few encountered instances of rudeness. Being aware of this can help manage expectations during interactions with the hotel staff.
Check for Room Details
Some guests appreciated the attention to detail in the rooms, such as comfortable bedding and branded toiletries, while others encountered issues with outdated furniture and uncomfortable beds. It's advisable to inquire about room specifics based on your preferences.
Plan for Early Departure
If you need to leave early, especially before breakfast hours, consider discussing to-go breakfast options with the hotel staff in advance.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | August | $152 | $164 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 2.5 mi | Chicago O'Hare Intl | 20.8 mi |
