Pros (+) The pool is the best!!!!
3 stars
Holiday Inn & Suites Chicago Northwest - Elgin
Photos of Holiday Inn & Suites Chicago Northwest - Elgin
Overview
Welcome to the Holiday Inn Elgin Hotel & Suites Chicago Northwest perfectly located between Hoffman Estates, West Dundee, Barrington, Rockford and Huntley. Whether visiting Bystronic, SKF, Siemens, Judson University, Renishaw, Verizon, or General Electric our location directly off of I-90 and only 19 miles west of O'Hare International Airport makes us the ideal location. During your stay enjoy the many attractions of downtown Elgin including the Grand Victoria Casino and Hemmens Cultural Center or attend an event at the Sears Centre. The Holiday Inn Elgin Hotel & Suites Chicago Northwest caters to business and leisure travelers with deluxe amenities and services; including complimentary Wi-Fi, HDTVs, and mini fridges in all guest rooms. We offer several dining options featuring Bennigan's Irish Restaurant and Pub, breakfast in Crystals and room service. Our ballroom accommodates up to 300 guests for dinner, making us the perfect Elgin Wedding Venue. From intimate affairs to grand events, our 10,000 sq. ft. of banquet space can accommodate all of your needs. Our Catering Managers are here to assist with planning your Wedding Reception, Birthday Party, Reunion or Quinceanera. Our Sales staff is here to assist with any guest room block needs for offsite wedding receptions, reunions and sport groups. Your guests can enjoy the largest indoor pool in the area featuring an oversized hot tub.
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Amenities at Holiday Inn & Suites Chicago Northwest - Elgin
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- No smoking
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Family friendly
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Holiday Inn & Suites Chicago Northwest - Elgin
8.6
Very good
489 verified ratings
Wonderful
290
Very good
82
Good
45
Okay
16
Fair
21
Mediocre
9
Poor
27
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendly staff, with many noting the pleasant atmosphere and good restaurant. However, there were significant complaints about poor customer service, especially at the front desk and breakfast area, as well as issues with room odors and limited TV channels.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
263 reviews
8.3 out of 10
126 reviews
9 out of 10
9 reviews
9.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
You can expect a variety of amenities including a fitness center, free parking, a restaurant, bar/lounge, indoor pool, and hot tub. Additionally, the hotel offers a business center, laundry facilities, and a gift shop.
How are the beds at the hotel?
The beds are comfortable and the rooms are spacious, providing a good night's sleep. Guests have also mentioned the clean and comfortable bedding as a highlight of their stay.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness of the public spaces, such as old carpet and a musty smell in the rooms. However, many guests have also praised the hotel's cleanliness and well-maintained property.
Is the hotel staff accommodating and friendly?
Yes, the hotel staff is known for being friendly, welcoming, and helpful. Guests have appreciated the staff's willingness to go above and beyond to assist patrons, making their stay enjoyable.
When is the best time to visit the hotel?
The high season for the hotel is in April, while the low season is in December. Visiting during the high season can provide a great experience with the hotel's fantastic facility and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Air Freshener
Some guests noted that their rooms had a musty smell, so it might be helpful to bring air freshener or request a room change if you encounter a similar issue.
Take Advantage of Nearby Attractions
The hotel is conveniently located near several attractions, including the Wing Park Golf Course and the Elgin History Museum, making it a great base for exploring the area.
Check Room Amenities
Some guests appreciated the spacious rooms and the availability of amenities such as a microwave and refrigerator, while others encountered issues with broken doors and leaks. It's advisable to check the room thoroughly upon arrival.
Be Mindful of Breakfast Options
While some guests enjoyed the breakfast, others found it less than ideal. Consider exploring nearby dining options if the hotel's breakfast doesn't meet your expectations.
Utilize the Pool and Hot Tub
Many guests praised the hotel's pool and hot tub, highlighting them as enjoyable amenities during their stay.
Consider Noise Levels
A few guests mentioned that the hotel was quiet and well-maintained, while others encountered issues with noisy air conditioning and musty room smells. It's advisable to inquire about room conditions to ensure a comfortable stay.
Take Note of Staff Friendliness
Several guests appreciated the friendly and helpful nature of the staff, while a few encountered instances of rudeness. Being aware of this can help manage expectations during interactions with the hotel staff.
Check for Room Details
Some guests appreciated the attention to detail in the rooms, such as comfortable bedding and branded toiletries, while others encountered issues with outdated furniture and uncomfortable beds. It's advisable to inquire about room specifics based on your preferences.
Plan for Early Departure
If you need to leave early, especially before breakfast hours, consider discussing to-go breakfast options with the hotel staff in advance.
Location
495 Airport Road, Elgin, IL 60123
What's nearby
- Wing Park Golf Course1.9 mi
- Hemmens Cultural Center2.2 mi
- Elgin History Museum2.3 mi
- Elgin Tower Building2.5 mi
- First Universalist Church2.6 mi
- Gifford-Davidson House2.7 mi
- Grand Victoria Casino2.9 mi
- Ora Pelton House2.9 mi
- Elgin National Watch Company Observatory3 mi
- Elgin Fire Barn No 5 Museum3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn & Suites Chicago Northwest - Elgin
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $128 |
Average price (weekend night) | $166 |
When to book a room at Holiday Inn & Suites Chicago Northwest - Elgin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn & Suites Chicago Northwest - Elgin
FAQs when booking at Holiday Inn & Suites Chicago Northwest - Elgin
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See most recommended stays in ElginGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 20.8 mi |
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