Chartwell Castle & Guest House

The hotel offers a variety of amenities, including a beautiful outdoor pool, tennis court, and a lovely terrace and garden for guests to enjoy.

The rooms are spacious and clean, with heated blankets and floors, clean sheets, and free Wi-Fi. However, some guests mentioned issues with rusty showers and taps in the bathrooms.

The breakfast is freshly prepared but has limited options. Some guests suggested adding baked beans and fresh fruit to enhance the breakfast experience.

The staff are friendly and helpful, and the hotel also hosts events like markets and mazes for guests to enjoy. However, some guests experienced challenges with check-in and TV channels.

Guests are provided with spacious and comfortable suites, but some encountered issues with shower facilities and overly cold fridges.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the bathrooms to be on the smaller side, so if space is a priority, it may be worth inquiring about the size of the bathroom when booking.

A few guests felt that the hotel lacked a personal touch from the management or host. It may be beneficial to inquire about the level of personalized service provided before booking.

Some guests experienced challenges during the check-in process, including difficulties finding staff at reception and limited payment options. It's advisable to confirm the check-in process and payment options in advance.

The hotel occasionally hosts events such as markets and mazes on the premises. Guests may want to inquire about any upcoming events during their stay.

While some guests enjoyed the breakfast, others found the options to be limited. It may be helpful to inquire about the breakfast menu and any dietary preferences in advance.

As the hotel is not centrally located, guests may want to consider their transportation needs, especially if they plan to explore nearby attractions or attend events in the city center.

A few guests encountered maintenance issues such as a shower that did not drain properly. It may be beneficial to inquire about the maintenance of facilities before booking.

Some guests appreciated the heated blankets and floors, while others were surprised by an underground room called "the dungeon." It may be helpful to inquire about specific room features to pack accordingly.

The hotel offers outdoor amenities such as a maze and a picnic area. Guests may want to plan their outdoor activities and inquire about any equipment or facilities available for use.