Chartwell Castle & Guest House
Photos of Chartwell Castle & Guest House
Overview
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Amenities at Chartwell Castle & Guest House
- Room service
- Free Wi-Fi
- Business center
- Free toiletries
- Airport shuttle
- Parking
- Hairdryer
- Increased accessibility
- Tennis
- Refrigerator
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Designated smoking area
Parking and transportation
- Airport shuttle
- Parking
Kitchen
- Refrigerator
- Kitchenette
Outdoor
- Grill
- Garden
Services and conveniences
- Room service
- Business center
Basics
- Free Wi-Fi
- Free toiletries
Bathroom
- Hairdryer
Workspace
- Desk
Dining
- Minibar
General
- Storage available
Health and safety
- Daily housekeeping
Fitness
- Tennis
Pool
- Pool
Reviews of Chartwell Castle & Guest House
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a beautiful outdoor pool, tennis court, and a lovely terrace and garden for guests to enjoy.
How is the cleanliness of the rooms and facilities?
The rooms are spacious and clean, with heated blankets and floors, clean sheets, and free Wi-Fi. However, some guests mentioned issues with rusty showers and taps in the bathrooms.
What can guests expect from the breakfast at the hotel?
The breakfast is freshly prepared but has limited options. Some guests suggested adding baked beans and fresh fruit to enhance the breakfast experience.
Is the hotel staff accommodating and helpful?
The staff are friendly and helpful, and the hotel also hosts events like markets and mazes for guests to enjoy. However, some guests experienced challenges with check-in and TV channels.
How are the beds and sleeping arrangements at the hotel?
Guests are provided with spacious and comfortable suites, but some encountered issues with shower facilities and overly cold fridges.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests found the bathrooms to be on the smaller side, so if space is a priority, it may be worth inquiring about the size of the bathroom when booking.
Check for Personalized Service
A few guests felt that the hotel lacked a personal touch from the management or host. It may be beneficial to inquire about the level of personalized service provided before booking.
Be Mindful of Check-In Process
Some guests experienced challenges during the check-in process, including difficulties finding staff at reception and limited payment options. It's advisable to confirm the check-in process and payment options in advance.
Explore On-Site Events
The hotel occasionally hosts events such as markets and mazes on the premises. Guests may want to inquire about any upcoming events during their stay.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others found the options to be limited. It may be helpful to inquire about the breakfast menu and any dietary preferences in advance.
Consider Transportation Needs
As the hotel is not centrally located, guests may want to consider their transportation needs, especially if they plan to explore nearby attractions or attend events in the city center.
Check for Maintenance Issues
A few guests encountered maintenance issues such as a shower that did not drain properly. It may be beneficial to inquire about the maintenance of facilities before booking.
Pack Accordingly for Room Features
Some guests appreciated the heated blankets and floors, while others were surprised by an underground room called "the dungeon." It may be helpful to inquire about specific room features to pack accordingly.
Plan for Outdoor Activities
The hotel offers outdoor amenities such as a maze and a picnic area. Guests may want to plan their outdoor activities and inquire about any equipment or facilities available for use.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chartwell Castle & Guest House
Low season | June |
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High season | June |
Average price (weekend night) | $50 |
When to book a room at Chartwell Castle & Guest House
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Value for money | 6.6 |
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Distance to city center | 0.7 mi |
Nearest Airport | Johannesburg Lanseria |
Distance to airport | 3.8 mi |